"Made very welcome by the reception staff and then later by the restaurant staff .
Excellent room with all the usual facilities.
Great Hotel handy for the Theatre Royal .
Keep up the good work .
Only negative side at breakfast no waiting staff to serve tea and coffee .
The machine alternative is a poor substitute with many guests struggling to operate the drinks vending machine ."
"Staff at breakfast were very attentive and friendly. They were also very efficient. Staff at dinner were good too. I particularly liked Beatrice. She is such a lovely young lady. The service was good. "
"An excellent well equiped comfortable room. But would have liked more than 5 coat hangers in the wardrobe for our clothes. Informed reception when checking out and they said theyd ask housekeeping to correct"
"Clean room. Great breakfast. Only a short walk into the city centre along the canal. Navigation pub worth a visit next to canal on route to the Jerusalem!"