Private kitchen
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Reviews of Cranbrook House Serviced Apartments

3.5 out of 5
Cranbrook House Serviced Apartments
Cranbrook Street, Nottingham, England

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cancelled!
Awful! We had our room cancelled and didn’t know until we arrived!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Clean and modern apartments. Bright and airy with lots of room.
Stayed 1 night in Apr 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay
Great apartment. Only problem is if you miss the email explaining how to get in you would never manage it on your own. I was lucky that I phoned them the day before and they sent the instructions. Everything thing else was great
Stayed 1 night in Feb 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Great location and good value for money
Stayed 5 nights in Jan 2019

2/10 Terrible

Elliott

Disliked: Staff & service, property conditions & facilities, room comfort
Wouldn't stay here again
Wouldn't stay here again took ages to find out how to get in due to not seeing an email with instructions which arrived whilst travelling to the hotel at 2pm in the same day or arrival so when we arrived didn't realise there was a code which was emailed to enter. The room/s it self were ok the décor and kitchen needs updating and we were disturbed at 10.30am to check out which again was in the email instructions but didn't see until late and not usually to check out so early
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property, beautifully furnished and immaculate. Wonderful value for money. Superb location for the motorpoint arena and city centre.
Stayed 1 night in Dec 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Nottingham
Very good and value for money
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Russ, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Decent quality city centre apartment
The booking pictures and description were indicative of the reality. Efficient check in/out process and comprehensive pre-arrival information. The apartment is tastefully furnished, spacious and equipped with standard facilities as would be expected of a self-service flat at this price. However its a shame that the finishing touches you'd expect for the price were missing. Multiple mugs, plates, glasses - but not all matching. Electric outlets that come out of the wall when trying to unplug. No towel for the kitchen. Payment and location information that's 5 years out of date. I'd recommend and consider using again but I'd like to think that maintenance would ensure the the quality matches the price.
Stayed 1 night in Aug 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay for business
I had a good stay at Cranbrook House apartments. The kitchen was more than adequate, the place was clean and had a good shower, and the location was perfect for my work. Also, I needed to check out slightly late and they were exceptionally nice and let me do so without charges. Thanks very much.

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy customer
We couldn't get into the apartment, it was midnight when we arrived, it was really cold and we had to book the premier inn which was a 10 min drive. Not happy at all
Stayed 1 night in Mar 2018

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The serviced apartments were amazing. So much room with an amazing view of the city. I will definitely stay there again.
Stayed 1 night in Mar 2018

8/10 Good

Rozie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower holder was broken and had to make do without other than that was
Stayed 3 nights in Mar 2018

8/10 Good

Rakesh

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Richard on 27 Feb 2018
Dear Rakesh, Thank you very much for your recent rating of our accommodation

10/10 Excellent

Melecio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
Easy check-in, nice and clean room. Convenient to the shops and train station.
Stayed 1 night in Feb 2018
Response from Cranbrook on 19 Feb 2018
thank you very much for your review and of course your business. We are happy you enjoyed your stay.