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Station Hotel

2.5 star property
Hotel in Norwich

Choose dates to view prices

Located along the Norfolk Broads, the Station Hotel offers a tranquil setting for visitors. Guests enjoy in-room WiFi and peaceful surroundings. The multilingual staff creates a welcoming atmosphere that keeps travelers returning.

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hydromassage showerhead
Private bathroom
Electric kettle
Digital channels
Desk chair
  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hydromassage showerhead
Private bathroom
Electric kettle
Digital channels
Desk chair
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hydromassage showerhead
Private bathroom
Electric kettle
Digital channels
Desk chair
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hydromassage showerhead
Private bathroom
Electric kettle
Digital channels
Desk chair
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

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About the area

Map
5-7 Riverside Rd, Norwich, England, NR1 1SQ

What's nearby

  • Norfolk Broads - 1 min walk - 0.1 km
  • Norwich Cathedral - 8 min walk - 0.7 km
  • Carrow Road Stadium - 8 min walk - 0.7 km
  • Norwich Castle - 10 min walk - 0.9 km
  • Market Place - 13 min walk - 1.1 km

Getting around

  • Norwich Station - 2 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪Coach and Horses - ‬5 min walk
  • ‪Compleat Angler - ‬1 min walk
  • ‪Rooftop Gardens - ‬6 min walk
  • ‪Bella Italia - ‬3 min walk
  • ‪wagamama - ‬3 min walk

About this property

Station Hotel

Hotel located in Thorpe Hamlet
Station Hotel provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free property and multilingual staff
Room features
All guestrooms at Station Hotel include comforts such as free WiFi and desk chairs.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and toilet paper
  • 28-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

Exterior
Marlborough Hotel
  • Parking included
  • Free WiFi
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 287 reviews
Marlborough Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
A car is not required for transport to and from this property

Property is also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Frequently asked questions

Is Station Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Station Hotel?

This hotel doesn't offer parking.

What time is check-in at Station Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Station Hotel?

Checkout is at 10:30 AM.

Where is Station Hotel located?

Located in Thorpe Hamlet, this hotel is steps away from Norfolk Broads and James Stuart Garden. Norwich Riverside Walk and Dragon Hall are also within 10 minutes. Norwich Station is only a 2-minute walk.

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Reviews

Station Hotel Reviews

5.0

5.6

Cleanliness

4.6

Amenities

4.8

Staff & service

5.0

Eco-friendliness

5.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 101 reviews
Rating 8 - Good. 18 out of 101 reviews
Rating 6 - Okay. 16 out of 101 reviews
Rating 4 - Poor. 24 out of 101 reviews
Rating 2 - Terrible. 34 out of 101 reviews

Reviews

10/10 Excellent

Rimantas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, friendly stuff, good Wi-Fi!
Stayed 1 night in Oct 2025

2/10 Terrible

Maureen

Disliked: Staff & service, amenities, property conditions & facilities
Window not closing, ankle breaking under carpet, unusable kettle, no shower curtain, active bed bug. reception in hiding. Booked two nights, but left before 8am after first night.
Stayed 2 nights in Oct 2025

8/10 Good

Dalasteen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good for the money and very convenient location.
Stayed 5 nights in Jul 2025

2/10 Terrible

Rani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No spoon for mixing coffee and rea with. Only 1 towel when booked for 2 people. Didn't feel safe.
Stayed 1 night in Sep 2025

2/10 Terrible

Fobi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place

Dont bother staying here, disgusting
Stayed 2 nights in Aug 2025

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities
Value for money
Stayed 1 night in Jul 2025

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would advise that no human being stay in this property, I wouldn't even let my dog stay here. Very dirty and smelly. Appeared to be an asylum hotel in all honesty. Very unhelpful staff, disgusting rooms with stains everywhere. Completely mis-represented in the pictures and description. Absolutely no parking available most of the time. Avoid at all costs.
Stayed 1 night in Sep 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
My flight was delayed so I didn't get there until around 7pm. The door was locked, nobody answered by knocking on door or several phone calls. My cousin had been trying to contact them for days before to see if we could check-in later, again no answer. Do Not try to even start a booking for this place. 0/10
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Ok

Nobody on site at check in, phoned number and got instructions. Building is tired and not very comfy.
Stayed 1 night in Jul 2025

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, but very poor service. I wasn’t given check-in details and had to wait outside for over an hour until another guest let me in. There was no staff on duty at any point, despite the hotel claiming to have limited reception staff. No WiFi, and my messages in an effort to resolve this were ignored. Very disappointing stay.
Stayed 6 nights in Aug 2025

4/10 Poor

Dalasteen

Communication was pathetic., couldn’t get no Wi-Fi, couldn’t get through to anyone., nobody cleans the room.yes it was cheap but terrible stay.
Stayed 4 nights in Jul 2025

2/10 Terrible

P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

This was one of the worst hotels in which I have stayed in recent years. The room was dirty, there was no television, no WiFi, no chair, nowhere to put clothes that could not be hung on hangers. The only way to turn the light on or off was the switch by the door. Very poor sound insulation as well, with the hotel on a main road. No staff on site, check in by mobile phone, no person to speak to once inside. I will never consider staying here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Kurtis

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty, dirty marks everywhere, carpets didn’t look clean. Room mirror was filthy. The towels in my hotel room were very damp. The Wi-Fi never works and the bed was really uncomfortable. It is a cheap stay but it still falls way short basic requirements. There was no one on front desk either to help with anything, it’s very strange.
Stayed 1 night in Aug 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

0 stars

Couldn’t get into my room and no receptionist. Trying to get refund. I had stay somewhere else.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No so good. No customer services and the place is run down not up to the standard as stated.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overnight stay

Room comfortable, unfortunately the room key did not have the entrance key attached which required assisted admission on return to the Hotel. The bathroom extractor fan worked but no light. Also no reading lamp available.
Stayed 1 night in Jun 2025

8/10 Good

w r

Liked: Cleanliness, staff & service, property conditions & facilities
As I expected for the price in an excellent location clean and comfy
Stayed 1 night in Aug 2024

4/10 Poor

Colin

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Arrived at hotel no staff. Lady also checking in called number displayed 15mins later member of staff arrived. Taken to my room which was in poor state. Tv not working no wifi curtains coming off curtain pole
Stayed 1 night in Jun 2025

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The presentation was poor. The booking was an emergency family member in intensive care. The presentation was so bad I did not stay.
Stayed 1 night in May 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious very comfortable room. Shower a bit cramped but easy to work. Convenient for trains and buses.
Stayed 1 night in Sep 2024

4/10 Poor

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t come here again

I didn’t like the busy road there is a loose drain when I car go over it it bangs
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Budget but okay
Stayed 1 night in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was warm and comfortable. Very clean. Could have done with a mat for shower.
Stayed 1 night in Nov 2024

6/10 Okay

Tomas

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
This hotel was very basic but comfortable. No one was there to serve you and the reception had no receptionist. The room itself was clean, comfortable and safe with a good en suite shower.
Stayed 3 nights in Aug 2024

8/10 Good

Tracy

Liked: Staff & service, amenities, property conditions & facilities
No issues room was basic clean . Shower and toilet spotless very quiet Walking distance to station and city centre
Stayed 1 night in Oct 2024