Hotel Dekat Northwood Shopping Center

"The lady at the front desk that checked us in had a very nasty and rude attitude. The security guard went to get us a luggage cart to help with our bags and she told him he could not do that and she needed to call someone to get it. After we waited in line what seemed like forever when we had no problem getting the bags ourself. Then the incidental fee was $200 and I asked about that and she proceeded to ask me why we didn’t go to Hilton. After all of that we went to the room and went to turn...

"The room was very spacious and beautiful"

"Won at blackjack"

"Clean and convenient location"

"The carpet was old rooms didn’t smell real good but no toilet paper is in the bathroom. It’s a lady up front. Sheila almost look like she was doing everything herself. she was working on 6/2/26 and was very pleasant and helpful she should probably be working days and running that place"

"The good....The room was really clean, the decor was beautiful and the bed was so so comfortable. There was a lot of pillows, the AC worked great, and there were plugs on the bedside walls, next to the side tables to charge phones etc. It was downtown , and the staff was kind. The ok...The bathroom was mostly clean, but dirt was built up in the corners of the bathroom floors, the paint was chipped along the floor boards, the jetted tub showed signs of corrosion. I was really looking...

"No one to help has. Couldn’t get in. 4 phone calls no help. Turned around and left."

"Great pool, great onsite food!"

"This was the worst Hilton experience I’ve ever encountered. My family and I were traveling overnight, prior to booking this hotel I called to let them know what time I would be arriving and to see if I would be able to check in early. I was told yes, so I continued my booking. Just to arrive at 5 am and be told the room was given away and they no longer had any rooms available for me to get into, until 11am. Fortunately, another hotel was accommodating and allowed me to pay to stay there from...

"It was a convenient place to stay and the price was good."

"While the room itself was nice, I was disappointed by the lack of information about the area and how to get around. It would have been helpful to have a welcome guide or itinerary in the room with details about local attractions, transportation options, restaurants, and other useful information for guests. Having those resources readily available would have made the stay much more enjoyable and convenient."

"We were just traveling through Mississippi and decided to stay over for the night. This was one of the best hotels we have ever stayed at. The room was clean. The staff friendly. When traveling with pets, so often you are stuck in the old, dingy rooms, but not so with this hotel. We loved our stay and will definitely consider staying again should we ever be in the area!"

"Bed"

"Great for a few-night visit; staff were friendly and helpful."

"Very low water pressure in the shower for my room. Had to drain the jetted tub after the first fill bc a yellowish oily substance was in the tub after I activated the jets. 2nd fill was better so not sure what it was in the jet system. Was unaware of the on going construction until I arrived at hotel for check in. Pool area was closed for this reason and we didn't know until checking in. Nice but you can tell it is dated as one of the older casino hotels in the area."

"I recommend this property 100%. The staff was nice and welcoming and the room was great no complaints. The breakfast was excellent."

"Staff was outstanding and very helpful and very courteous. Cannot say enough about how easy it was to communicate with them. Breakfast was the best I have had in years. My compliments to the chef."

"Extremely dirty parking lot. The hallway and the elevator of the hotel haven't been swept in days. Windows have not been cleaned. Our toilet wooden flush in our sink stopped up constantly. The room was very humid. The room was clean compared to the rest of the hotel. Check out time is at 11:00. At 8:00 a.m. I had to check out to catch a plane. No one was there to issue me my deposit back. I've tried to call and they won't return my calls and they won't answer the phone. They use a voicemail...