Hotels in Northwest, Jacksonville

"More Rollout beds could be helpful to have "

"We stayed on the river view side and it was amazing, there is a sliding door to open and feel the ocean breeze truly wonderful. Highly recommend this hotel the staff was amazingly courteous, helpful and professional. "

"Under a major renovation. Our room was clean bed was comfortable,we didn’t hear any noise from the renovation The pool area was not inviting. No real area to relax outdoors. We had dinner at the hotel. Staff was friendly food was good."

"Breakfast was good, could have had a few more choices. The room was ok, furniture was very uncomfortable, the toilet had a running noise all the time. The refrigerator was too small and the microwave was hard to get at because of being so low. The maids were good, but never gave us toilet paper we always had to ask. The pool area was nice, but kinda dirty, they didn’t clean it every day. The front desk staff were always very nice and helpful. "

"Try elsewhere… we were really disappointed with the Jax beach location after staying at the one in fort Myers. They do not offer a sit down breakfast, only grab and go that has an extremely long line every morning with frustrated workers. We watched one burn herself on the oven and then cut herself. They ran out of ice, pizza crust, and their frozen drink machine was out of service. Housekeeping was hit or miss if they visited your room they didn’t always replace your towels, but they would take the ones you had. The pool is tiny. They only offer valet parking for an absurd price. All in all it’s not worth your $ or time. "

"Rooms are very clean Towel service daily. Convenient to shopping."

"The Bed was not in good condition, kept shaking even to small moments causing it difficult to sleep."

"Our room (1002) was really dated. But the view was beautiful"

"This hotel is completely unacceptable and unsafe. I was given a room different from what I booked and still charged more. After only a few nights, my body was covered in bedbug bites, and the mattress showed clear signs of infestation and poor hygiene. I had to change rooms, and the replacement room was barely functional. The worst part: after checkout, I left three bags at reception to collect later, and two were stolen. The staff and management showed zero responsibility or urgency. No one cared, no proper response, no accountability. This place is a serious risk to both your health and your belongings. Avoid at all costs."