Resorts in North Yorkshire

"Very clean family room on floor 1, had to go and ask for decaf coffee to be told they didn't stock it slightly disappointed. Then spoke to a member of staff who actually went above and beyond and went and got me some. Entertainment didn't happen due to sound technical problems but bingo went ahead slightly later than it was ment to. Evening meal was ok all you can eat buffet but half of the kids menu wasn't available no drinks available other than Very small glasses of water Bar prices reasonable. Only thing I will say staff need to ask the people thats sat in the lobby after 11pm to keep the noise down or returning to the hotel drunk after a night out"

"Had a great stay at the hotel, the lady at reception at check in I felt didn’t really want to be there, I found the price of the stay slightly high due to the maintenance of the room, the view was amazing though, the room was very very warm and paint work bad. The breakfast was really good and service was very friendly. Had a meal on the first night at the fat badger which was very nice the atmosphere was great."

"Lovely staff, great room. No complaints"

"Old shower controls I found hard to use. I had a problem with the door, but a maintenance man came quickly to fix it!"

"Lovely, modern, well kept hotel. Super friendly and helpful staff, good location, great breakfast"

"Very professional and friendly welcome, parking straightforward and lovely room (106) which had 3 large full length windows overlooking the Spa bridge and the sea. Towels lush. The bar, restaurant and lounge areas were all clean and comfortable. The only negative I have is the breakfast. They advertise only continental available which is fair enough but the pastries were very stale on the second day. Nothing is covered eg bread and cereals and jam is in big pots only so have to spoon onto your plate. Butter is a small pot on the table, otherwise it is Flora. All self serve including an egg boiler which I failed at twice! They did also provide bacon,scrambled,beans and pancakes on a random rickity table which lets the hotel down. The area and presentation could be improved quite easily with just a few changes in fresh products every day and clean covers/spoons to serve. All that said I would recommend this hotel to anyone, location is perfect and staff are excellent. Oh not to forget free coffee/teas all day and fresh cake or biscuits daily at 4pm!!"

"The room was ok on arrival if you look past the stains on the carpet and hole in the hand towel. When I opened the hand towel a big clump of dark brown hair fell out of it. Made me feel sick. Staff were nice. Check in was horrendous with only one person on the desk so a massive queue had formed. They take £100 off your card “in case” you spend anything on your room during your stay. Parking is ridiculous at £18 a night and a tiny car park it’s difficult to find a spot. Preparations for a wedding stopped us using the overflow car park. Restaurant food was barely ok and very expensive. We were asked if we’d like water for the table then charged £4.50 for the pleasure. Saying that breakfast is wonderful with lots of choice. The spa treatments were fully booked all weekend due to the wedding but the pool etc was available. Don’t use the lockers. If you’re lucky enough to get into one you won’t be able to use it again to get your belongings back as the locks are dodgy. The reception staff have to come in and smash the door off to get you your things out. They advertise free WiFi but we could never log on. The TV doesn’t connect either so only the usual channels to watch. All in all with the tired rooms, poor parking and poor food the stay is overpriced and definitely not a luxury stay. I wouldn’t go back."

"Lovely clean rooms. Very quiet, despite a road being close by. Food was excellent and a wide range of options at really reasonable prices. Staff were really helpful, the guys at the check in, bar and restaurant could not have been more attentive. A great find and we shall return."

"Expensive "