6/10
Room was dirty during our late arrival. Staff was made aware with pictures and in person by showing them. No compensation or room change was offered. Hair in the shower, dirty sink, and toothpaste all on the bathroom mirror. Had them clean specifically the bathroom the next day and hair was still there....mirror was still covered...Not sure what happened since they had such great reviews on how clesn they were. Maybe a communication issue? Staff asked for pictures the next day as well, unfortunately its not letting me add them here. The sheets were also stained on one bed and covered by a sheet.
Monika
Menginap 2 malam pada Jun 2025