Search Residences in North West England

"Clean room, great location, helpful staff and decent amenities. Couldn’t cast to the TV and there was no fridge in the room, but hair dryer,"

"Great hotel"

"Once the best hotel in Liverpool! Now a little tired and shabby. Main areas still look good. My room, a standard double, was comfortable, but very basic, no overhead lights, just two table lamps. Wallpaper peeling off wall and ceiling in some places. Extraction fan in bathroom not working."

"Everything was amazing. Comfy beds, great food and the staff were all wonderful."

"Stayed one night. Pleasant staff. Room as advertised and clean. Free 24hrs of parking. Would definitely stay again."

"Room good. However no glass or cups etc Breakfast a little basic"

"Useof the spa"

"First room we were allocated was disgustingly filthy, muld on bathroom wall and floor, peeling ceramic coating on sink ,no sink plug. Carpet stained and bedsheets dis not look to have been changed . On speaking to reception, we were given an alternative room, which was only marginally better Toilet was cracked and coming away from the wall . You can no longer book the complimentary shuttle, it's first come, first served, which results in a chaotic process and long waits Would we stay again? Never in a million years!"

"Terrible beds"