North River Vacation Rentals

"Tub was stopped up took all day to get resolved "

"Lovely hotel. I was traveling with my service dog. The first room I was offered was not made up when I went into the room. Back down to the check-in desk, a different person took care of me this time. When I informed the front desk, the room was not made up. They told me that they typically place guests with their service dog on the second floor and that after checking it appeared, none of the rooms were made up on the second floor. The gentleman hesitated, as if I was supposed to wait until one of the rooms was cleaned and the original guest services stepped in and placed me on the third floor. Just an observation, overwhelmingly check-in at large hotels seem to be staffed with less than friendly staff. I believe I could mention one hotel recently where I had a positive front desk experience with someone that was very friendly other than that, they are frequently aloof, and cold acting. I believe hospitality needs to be emphasized for front desk. The hotel itself was wonderful interestingly enough a janitor walking by was the one who informed me where to walk my dog front desk didn’t offer that information. The hotel is a very nice facility with great food options I would consider staying again. I’m just hopeful. Front desk is more friendly"

"Charlie was really friendly, welcoming, and made the check in process quick and painless! "

"Excellent hotel ! Two issues: bed is somewhat soft for our liking. As mentioned, we like the hotel. We usually do not have noise issues, but above our floor, a family w/kids ran around late at night for a couple of hours. Parents were just as heavy-footed. Remedy: will ask for a higher floor next time."

"Very nice place to stay. It was quiet and well taken care of. The staff were friendly and accommodating."

"Standard and great!"

"Easy check-in and the desk personnel were very informative and helpful. Room was very clean and accommodating. We thoroughly enjoyed the breakfast here. You had a variety of choices for breakfast including hot or cold. The lady that was handling the food was extremely polite and says she "makes the meal with love". Be sure and check out Mrs. Rowes across the street and the Virginia Made store as well."

"What a great place to stay! So charming, great views, nice big rooms. Hot tub was nice with a nice view!"

"Overall, this hotel offered excellent value for the price, and I would happily stay here again. Highly recommended for anyone looking for a clean, comfortable, and well-run place to stay!"