Rumah Tamu di Bandaraya Jakarta Utara

"I checked in on Thursday night 13th Dec. When I check in, no one informed me that there will be a outdoor rave party next door on Friday 14th Dec. When I was back on 14th Dec from dinner, as a guest I can’t even find a car park for my car. Apparently the security allowed the people going to the Rave to park at the hotel car park. This was just the beginning, when I went into my room, the rave music was so loud, my window started to vibrate. I could only sleep when the rave ends at 3am in the morning. Dissapoint with how they manage the hotel and never provide to guest in advance. This will be my last time staying here. "

"Slow check-in progress, it was taken about 25 minutes. And I just stand there for 25 minutes, because no place to sit. Less of stuff working, few people were queuing. Room was dirty, a lot of dust on the table. Window sheet hard to move. Far below my expectation as Novotel standards. "