Hotel Mesra Haiwan Kesayangan di Haven Utara

"Was okay"

"It was in a great location for my trip."

"Our stay was for 3 nights . The room was clean and comfortable and quiet . It is pet friendly which alot of pets where staying there I never heard any barking. Staff everyday came in and tidy up bed and added towels. Breakfast was very good. We stopped in at the bar/restaurant and had a few beverages and staff was very friendly and attentive. We will be coming back again."

"Clean Room"

"No daily service. Paper thin walls- can hear the neighbors pillow talk and family planning session at 2.30am. Guests having cell phone convos in the hall at 11pm. Other guest partying in the parking lot hanging by their commercial vehicles. The room window did not seal shut to mitigate the noise. Guest Trash was piled near the hall exits. There was NO exterior security access door- anyone could walk into the common areas at all hrs. Even for basic accomodations, major shortcomings."

"The room was very dirty and smelled strongly of cigarette smoke and then marijuana smoke when we opened windows. This affected my son's asthma badly. There was hair on my sheets. Dog barking most of the night."

"The girl at counter initially helpful- one employee down- so she had too Much to do- graduation weekend- chaos- our room was not acceptable- ac malfunctioning, no other room available - banking like crazy - girl couldn’t help - overwhelmed With customers. Booked thru Expedia- so they intervened and we got our money back- the hotel initially didn’t want to do that. Maybe other times the hotel is ok- might be just one off"