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Eastern Inn & Suites

Photo gallery for Eastern Inn & Suites

Primary image
Indoor pool, a heated pool
Indoor pool, a heated pool
Blackout curtains, free WiFi, bed sheets
Blackout curtains, free WiFi, bed sheets

Overview of Eastern Inn & Suites

Eastern Inn & Suites

2.0 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
2955 White Mountain Highway, Route 16, North Conway, NH, 03860

Explore the area

  • Popular LocationMount Washington Observatory Weather Discovery Center7 min walk
  • Popular LocationNorth Conway Country Club8 min walk
  • Popular LocationConway Scenic Railway12 min walk
  • AirportWhitefield, NH (HIE-Mount Washington Regional)56 min drive

Choose dates to view prices

About this area

North Conway

Located in North Conway, Eastern Inn & Suites is near the airport and near the beach. North Conway Country Club and Cranmore Mountain Resort are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore White Mountain National Forest and Cathedral Ledge Lookout. Travelling with kids? Don't miss Conway Scenic Railway. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snow tubing and snowmobiling.

What's nearby

  • MWV Children's Museum - 1 min walk
  • Mount Washington Observatory Weather Discovery Center - 7 min walk
  • North Conway Country Club - 8 min walk
  • Conway Scenic Railway - 12 min walk
  • North Conway Depot Railroad Museum - 12 min walk

Getting around

  • Manchester, NH (MHT-Manchester-Boston Regional) - 138 min drive

About this property

Eastern Inn & Suites

Family-friendly motel with full-service spa and business centre
This smoke-free motel features a full-service spa, an indoor pool and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms and a business centre are on-site.
Eastern Inn & Suites offers 56 air-conditioned accommodations with complimentary newspapers and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an indoor pool.

Children aged under 17 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Cut Off Salon & Day Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Air hockey
  • Arcade/games room
  • Basketball
  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Cross-country skiing
  • Full-service spa
  • Heated pool
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Snowshoeing

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Ski privileges (optional)
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Fridge

More

  • Eco-friendly cleaning products used
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Tuesday - Wednesday (7:30 AM - 5:00 PM) and Sunday - Monday (7:00 AM - 11:00 PM)
Guests will receive smart lock details

Renovations and closures

The property will be renovating from 13 November 2021 to 14 March 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the motel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per day.
Cots (infant beds) are available for USD 10.00 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 5 per cent of room rate

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Eastern Inns
Eastern Inns North Conway
Eastern North Conway
Eastern Inns Hotel North Conway
Eastern Inn North Conway
Eastern Inn
Eastern Inn & Suites Motel
Eastern Inn & Suites North Conway
Eastern Inn & Suites Motel North Conway

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 369 out of 989 reviews
5 - Excellent 37%
Rating 4 - Good. 376 out of 989 reviews
4 - Good 38%
Rating 3 - Okay. 132 out of 989 reviews
3 - Okay 13%
Rating 2 - Poor. 70 out of 989 reviews
2 - Poor 7%
Rating 1 - Terrible. 42 out of 989 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The walking around in the room above me sounded like the floor was coming down. Very loud, probably because of age of building. The bathtub had dirt in it. Some of the furniture was quite worn.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, nice walking trails, very quiet and peaceful.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to dining & Shopping. Pool / hot tub great. Staff very friendly and accommodating. Easy parking. So peaceful with birds and fire pit.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
The staff at the front desk were very friendly and helpful. However, the mattress was soft and sagging, definitely in need of replacement. Also, there was low water pressure in the shower.
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great property. Mattress was very old and uncomfortable, no sound proofing so if you are on the first floor you can hear everything above you and it will keep you awake. Property appears to be going through updates so maybe these issues will be fixed.
Stayed 1 night in Apr 2022