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"Horrible customer service and communication!"

"The pool and beach were great!! "

"Our stay at Princess Grand Jamaica was absolutely wonderful. The resort is beautiful and impeccably clean, and every staff member we encountered was friendly, hospitable, and genuinely helpful. We had butler service, and Shayshay and Questos were outstanding—always responsive, attentive, and easy to communicate with. The food was excellent with a great variety of restaurants to choose from. Our room was lovely and consistently cleaned in a timely manner. Overall, the service, atmosphere, and attention to detail made our stay truly delightful."

"Rooms are clean, staff friendly "

"The staff was wonderful. Beautiful resort."

"The staff was very friendly and efficient. Property was clean. The food was ok. "

"Our 1st room had an air-conditioning issue. Our room was very hot. It took them until day 2 to get us a room with air-conditioning that worked. Some areas of the property is dated. The area and view however is absolutely beautiful. Some staff were very friendly..others seemed to not enjoy their jobs. Food at buffet was not great, but the other restaurants were pretty good. "

"The breakfast was fresh and varying. The property was very clean, the room service and people were friendly. We definitely recommend this destination to our friends Thank you"

"Property is on the edge of the hip strip. I had been told do not adventure on your own. There are plenty of guides that set you right again. Please use your driver through your time in Jamaica. The resort lets you know that the beach across the street is safe and has vouchers for beach goers in the know. Plenty to do here. Pool bar, contests, and karaoke keep travellers entertained. Had a great time would go again"