Sonesta Hotel North Central Houston hotels

"Rooms were ok but seemed old even though they look recently remodeled. We booked the hotel for the shuttle since it runs 24 hours and we were getting into the airport late. I called to verify the shuttle the day before, our plane was delayed by several hours which I called again to let them know. They said to call once we land and they would send the shuttle. We tried calling the hotel for 45 minutes with no answer. This was at 2:30 am with 2 very tired kids. We ended up arriving to the hotel at 3:45 am after FINALLY getting ahold of someone and they sent the shuttle. Be aware that if you are catching the shuttle from the hotel, he could arrive up to 20 min early and will yell once in the lobby that the shuttle is there and will leave. I had to run out to tell him my kids were coming and he seemed bugged. Overall, not a great experience. "

"Overall, the hotel is pretty good. My check-in was very efficient and quick. My room was spacious and very clean. However, the shower is very small. I enjoyed my stay at the hotel for 3 nights, but there were a couple of problems. On one morning, my wife and I had to take cold showers because there was no hot water. During my last 2 nights, the fire alarms continuously sounded on several occasions very early in the morning. To say it was very frustrating is an understatement. Other than the cold showers and sleepless mornings due to a loud horn, our stay was pretty good. "

"Best part of this hotel by far was the easy access to the terminals."

"Bad crowd outside at night, wife got sick eating at the restaurant and rooms are not clean. Night staff was rude, booked one room with 2 queens but got a room with 1 king. They would not cancel my reservation and they did not have a roller bed. Had to sleep on the floor. Not a good hotel. "

"shuttle was fine. Driver very helpful. understaffed. plan on letting phone ring We had no hot water in our shower. 3 of 4 elevators not operational morning of our departure. situated in a terrible neighborhood"

"Clean room, friendly staff. Excellent experience."

"Excellent staff"

"Good business trip."

"Nice room and decent breakfast."