Hotels near Norman Y. Mineta San Jose Intl. Airport (SJC)

"I wanted to raise a couple of concerns regarding my stay, as the experience fell significantly below what I would expect from a four-star hotel. First, the $19 parking fee is difficult to justify given the complete lack of enforcement. After paying, I was not asked for a license plate number, and there appears to be no monitoring in place. This raises a fundamental question as to what the fee is actually for. In practice, it creates an unfair situation where guests who comply are charged, while others could easily park without consequence. Additionally, the hotel is located in an industrial area with abundant parking, which further makes this charge feel unreasonable. When I asked staff, the only explanation provided was that “it is Silicon Valley,” which is not a meaningful justification. Second, I was very surprised that there were no food or coffee options available after 11 a.m., even on a Saturday. I was unable to get even a basic hot latte, as staff stated they had already “filed the report.” For a hotel of this category, the complete lack of basic daytime service is unacceptable. Overall, these issues made the experience feel far below four-star expectations. I hope this feedback is taken seriously, and I would appreciate if you could address these concerns accordingly."

"Great location. Easy to travel within the city. Very clean and the staff is always so nice. "

"I was disappointed with this Hilton Hotel, there was a cockroach in my bathroom. the carpet in the hallway were dirty snd smelled like pee. There were unhouse people in the parking lot. "

"Stayed one night"

"No towels available, no soap, roaches."

"hyatt 一如既往的高水准服务，就算是hyatt house 也是在美国比较好的了"

"I stayed at this hotel for 1 night before my trip and 1 night after, to make getting to and from the airport more convenient. The hotel clerk Mark was gracious and accommodating. My room was clean, comfortable, and quiet. In my opinion, the room was over-scented. Perhaps most people won't find that off-putting, but I found it bordered on overwhelming. I will likely stay there again, but when I make my reservation, I will request they don't use chemicals to scent the room! 😉"

"I love this site, its always clean and the staff is wonderful and very friendly."

"Great location, excellent restaurants nearby, walkable, but no fridge in the room......why?"