Hotel berdekatan Niseko Tokyu Grand HIRAFU

"Excellent breakfast, onsen, shuttle service, ski amenities, location."

"Great breakfast. Clean room and facilities. Perfect location. "

"Great"

"The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday! "

"El servicio James, a Thomas a Sharon fueron grandiosos "

"Extremely accommodating staff delivering responsive and friendly services via WhatsApp throughout our stay. The room and amenities such as the restaurant, hot spring are world-class! We really enjoyed all cutting edge smart features in our rooms and quality of the toiletry, mattress, pillows etc. It’s truly a solid choice beyond what the photo shows. "

"The staff was incredibly helpful. They went out of their way to help arrange transport to and from the area when other resorts would not. I would stay here again for sure"

"This hotel is well located well maintained but you should forget Japanese hospitality. One of the most arrogant attitude i have ever experienced in any hotel. Check in lady was the worst then shift manager lady was no help. "

"Great staff! Knowledgeable and friendly "

"Great place and good location. Note - there is NO hot tub as shown in advertisements "

"We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far. We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt...

"Room could have been a lot cleaner, random hairs all over combined with crumbs in the bed. The dryer was very mediocre on property, with no notification that the on property restaurant would be closed during the majority of my stay. However, for the price, I was not expecting much so it nearly still met my expectations - yet I somehow still feel disappointed."

"Great location on the slopes. Hote looks a bit dated from the outside but is lovely inside. Nice room with private onsen, good breakfast and helpful staff. Convenient ski locker room and ski in ski out was great. "

"Estupendo departamento cerca de Kutchan, muy completo, cómodo y central a las pistas de ski. La gente de Trailside apartments es muy amable, siempre atenta y realmente me ayudaron mucho con mi reserva y cambios a esta, que ellos mismos gestionaron con Expedia."

"The location was great. The place was a bit dated but had a decent layout and was clean but had a musty smell especially downstairs. Otherwise the place had everything we needed and we enjoyed our stay in Niseko. "