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Chalet Banff

2.5 star property

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Located close to Niseko Annupuri International Ski Area and Niseko Annupuri Gondola, Chalet Banff provides an adjacent golf course and laundry facilities. Skiers and snowboarders can spend time on the slopes at this chalet, which offers a free ski shuttle, skiing privileges and ski passes. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Outdoor space
  • Breakfast available

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; your host will greet you

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Airport shuttle fee: JPY 40000 per vehicle (one-way, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property

Frequently asked questions

Is Chalet Banff pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chalet Banff?

Self-parking is free at this property.

What time is check-in at Chalet Banff?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Chalet Banff?

Checkout is at 10:00 AM.

Does Chalet Banff provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 40000 per vehicle applies.

Where is Chalet Banff located?

Conveniently near skiing facilities, this Niseko chalet is located in the mountains, within 3 mi (5 km) of Niseko Annupuri Gondola and Niseko Annupuri International Ski Area, and close to winter sports, such as snowmobiling. Niseko Tokyu Grand HIRAFU and Shikotsu-Toya National Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

10

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean, Staff super friendly and helpful, facilities useful and location close to shuttle and resort
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an amazing stay at this ski lodge in Niseko. The service team truly went above and beyond for us and made our trip so easy and enjoyable. It was our first time in Niseko and the staff were incredibly accommodating, even organising our private airport transfers, which made everything completely stress-free. They were always happy to help with recommendations and any questions we had. The accommodation was very comfortable, we stayed in the quad room and it was perfect for our group. Breakfast each morning was great and a really nice way to start the day before heading out to the slopes. The Niseko United Shuttle bus stop was less than 5 min walk down the road. Huge thank you to the whole team for such a fantastic stay. We would absolutely stay here again and highly recommend it to anyone visiting Niseko!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Lenny

Liked: Cleanliness, amenities, communication
Communication with Banff was very good. Room was everything I could have expected, having our own bathroom and bath was a bonus. My only qualm is that the beds were a bit old and that the couch in the room just took up a lot of space when trying to sort out our massive ski bags… overall very happy with the stay!
Stayed 6 nights in Feb 2024
Verified

8/10 Good

Yip Cham

Liked: Cleanliness, amenities, property conditions & facilities, communication
Value for money
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful comfy lodge in Higashiyama. It’s walking distance from Milk Kobo and some restaurants. We loved this classic lodge, clean room with private bathroom, large kitchen with variety of cooking equipments and beautiful view. Staffs are also helpful and easy to communicate via message. Strongly recommend if you stay in Niseko :)
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ニセコ東山にある木々に囲まれた素敵なロッジです。トイレ・バスルーム付きの4人部屋に泊まりましたが、清潔感があり窓からの景色も素敵でした。 共用キッチンも広く、調理器具もほぼ揃ってるので、友人と楽しく料理できました。 友人やご家族の旅行にオススメです。
Stayed 1 night in Jul 2020
Verified

8/10 Good

seongwon

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2025