Hotel Dekat Niagara Parks Power Station

"Very clean hotel. Staff are easy to speak to and always willing to help. The GM, Deana also goes the extra mile. Will be returning soon! Great job."

"Loved the vast space the room provided. My kitchenette was well equipped, the toilet showers were heavenly and the privacy afforded by the individual rooms was so very welcomed. Plus, location is just off Clifton Hill, which is extremely convenient for tourists. Will definitely repeat the experience. "

"Very clean and excellent staff. Slow elevator, inconvenient parking and the pool was overcrowded"

"I took my friend there for her 70th birthday! The room was great and we had the best view of the falls. We also used the spa, Morton’s restaurant and enjoyed a fabulous breakfast. 5 stars, all the way!"

"Hotel common areas are clean and inviting. Room was clean and spacious. AC/heating unit ran quietly. Sufficient channels on the TV. Bed was comfortable with multiple pillows. Shower water pressure and temp controls very good, supplies ample. Overall the staff was friendly and courteous, however the server we had for breakfast could use some training. Our first cup of our "bottomless" coffee arrived as we were just about finished eating breakfast from the buffet with a 2nd cup provided...

"We had someone staying in the building that kept us awake most of our second. He was his phone in the common area talking to a woman. The conversation was loud and we could hear her conversation as well. It was 12:20 in the morning when my wife asked him to stop. The staff living on site did nothing. We were not impressed. That second night stay should actually be refunded. Never had an experience like that at a B&B before."

"Great place with fantastic atmosphere. Very quiet with a great bed. Breakfast was wonderful. High recommended!"

"The staffs are respectful and friendly The room was clean and proper meets my expectations"

"Pool not usable. Office not staffed all day. Ice machine locked in office. Needs updated. Staff that I met were friendly and helpful."

"It was fine"

"La habitacion muy amplia y limpia, muy cerca de todo, restaurantes , tiendas y bares, excelente lugar, encantada volveria sin pensar, me encantó, una estancia muy agradable"

"The staff were super friendly, in addition to being attentive to all of our requests."

"After traveling for 6 hours we were told that the hotel was booked due to flooding in another part of Canada. We were moved to a different hotel. Hyatt Regency and our room was nice. The view was amazing!"

"Excellent location!"

"Breakfast was bland. The decor could use an update"

"Disappointing stay – Zero housekeeping -Not a safe or welcoming environment for families. We chose this hotel because it features a nice pool and great playgrounds for children, but unfortunately, the overall environment and poor service ruined our family stay. From the moment we arrived, the front desk check-in experience was incredibly cold and unwelcoming. This lack of hospitality continued at breakfast, where the staff were consistently unfriendly. We requested room cleaning, they refilled...

"The room was very clean and had a nice view of part of the falls. I especially loved the jet tub overlooking the falls, it was a great way to relax. The location is excellent, with easy access to attractions, restaurants, and shops. The only minor downside was that it took a while for the room to reach a cooler temperature after we arrived. Other than that, everything was great, and we really enjoyed our stay."

"Reception staff were very helpful"

"The issue here wasn’t just the room, it was how the hotel handled it. Their engineering team came up to inspect a problem with my room and couldn’t resolve it, so I requested a refund and left within an hour without staying the night. When my booking platform contacted the hotel about the refund, they claimed I never complained and that there was no issue at all. That simply isn’t true. Their own staff were in my room responding to the exact problem they later denied existed. Mistakes happen,...