Dear Hugh, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

Dear Germel, Thank you for the outstanding review. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. We appreciate you choosing to stay with us at the Sheraton Fallsview Hotel; we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Salvatore, Thank you for the wonderful rating for Sheraton Fallsview Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Jim, Thank you for choosing to stay with us at Sheraton Fallsview Hotel. We are glad to know you overall had a pleasant stay and that our warm check-in amde an excellent first impression. We also appreciate you mentioning our convenient location and well-appointed accommodations. That said, we want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your pillows to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We are grateful for your patience and look forward to welcoming you again.Best Regards,ZachGuest Experience Team

Dear Linda, Thank you for being our guest at the Sheraton Fallsview Hotel. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them. We are also delighted to know that our fantastic views enhanced your time with us. We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team

Dear Paolo, Thank you for choosing to stay with us and for taking the time to evaluate your stay. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Best Regards,ZachGuest Experience Team

Dear Sherlley, We appreciate your kind review of the Sheraton Fallsview Hotel and the amenities we offer our guests. We regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We are happy that you had a pleasant stay with us, and we certainly appreciate your business. We look forward to welcoming you back for another visit.Best Regards,Zach,Guest Experience Team

Dear Inna, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our thoughtful hospitality. We offer our guests a large selection of Fallsview Rooms, and each of our rooms features state-of-the-art technology, spacious bathrooms, and the most comfortable beds around! We appreciate your business and look forward to welcoming you and your family back soon for another enjoyable stay.Best Regards,Zach,Guest Experience Team

Dear Danielle, Thank you for taking the time to share your experience. Please accept our apologies for the cleanliness issues you encountered; we have shared your concerns with the appropriate individuals to be more efficient going ahead. We are also sorry that your sleep was disrupted by noise due to external factors. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us.  We are grateful for your patience, and we hope you will allow us another opportunity to provide you with the flawless, memorable visit you deserve.Best Regards,Zach,Guest Experience Team

Dear Hailey, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your visit. We offer our guests a large selection of Fallsview Rooms, and each of our rooms features state-of-the-art technology, spacious bathrooms, and the most comfortable beds around! We appreciate your business and are excited to welcome you back soon for another enjoyable stay.Best Regards,Zach,Guest Experience Team

Dear Sasikanth, Thank you for your kind rating. We are delighted to have exceeded most of your expectations. It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,Zach,Guest Experience Team

Dear Irma, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We love knowing how much you enjoyed your time here, especially at Starbucks. We hope we will be the first hotel you think of on future trips to the area!Best Regards,Zach,Guest Experience Team

Dear Alex, Thank you for choosing to stay at the Sheraton Fallsview Hotel. While we are delighted that you enjoyed your stay, we apologize for the wait times with the elevator and the inconvenience caused by the delays. Thank you again for your feedback and for taking the time to post a review. We look forward to having you stay with us again the next time you are in our area.Best Regards,Zach,Guest Experience Team

Dear Shelby, Thank you for the outstanding review! We couldn't be more pleased that you had a relaxing stay and that you enjoyed our ideal location and the beautiful views of Niagara Falls. You can practically feel the mist! Thank you once more for choosing the Sheraton Fallsview Hotel. We look forward to hosting you again soon.Best Regards,Zach,Guest Experience Team

Dear Yanping, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world! Thank you for recommending us to your friends, and we look forward to seeing you on your next trip to the area.Best Regards,Zach,Guest Experience Team

Dear Nicole, Thank you for reviewing your stay! We are glad you chose to stay with us, and we are grateful to know how much you enjoyed our location and well-appointed accommodations with stunning views. However, we hope you will accept our apologies for any disturbances the thermostat in your room caused. Thank you again for bringing this to our attention; we will address this accordingly, and we are very grateful for your patience. We are also sorry for the disturbance at night by noise from other hotel guests. We wish we had the opportunity to address the issue while you were here, as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon.Best Regards,Zach,Guest Experience Team

Dear Annette, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know that you had a great stay and loved our location. We are also happy to learn that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them! We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team

Dear Jackie, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. From attentive hospitality and entertainment to an excellent location, we are a great choice to experience all that Niagara Falls has to offer! It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,Zach,Guest Experience Team

Dear Katherine, It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We love offering something for every traveler with our exceptional service and convenient location. It was our pleasure serving you at the Sheraton Fallsview Hotel, and we hope to see you again soon. Best Regards,Zach,Guest Experience Team

Dear Umal, It is always a pleasure to see that we were successful in providing our guests with a memorable stay. Thank you for the specific feedback about your room; we appreciate knowing what our guests enjoy and the things they would change. Thank you again for taking the time to tell us about your visit, and we hope to welcome you back soon.Best Regards,Zach,Guest Experience Team

Dear Tatyana, Thank you for choosing Sheraton Fallsview Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Dawn, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Sheraton Fallsview Hotel.Best Regards,Zach,Guest Experience Team

Dear Dawn, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Fallsview Hotel. We look forward to your return and wish you all the best with your future travelsBest Regards,Zach,Guest Experience Team

Dear Joileen, Thank you for the outstanding review! We couldn't be more pleased that you had a relaxing stay and that you loved the beautiful views of Niagara Falls. Thank you for choosing Sheraton Fallsview Hotel, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Rafil, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Sheraton Fallsview Hotel, and we look forward to welcoming you back soon.Best Regards,ZachGuest Experience Team

Dear Tres-Ann, Thank you for taking the time to post your feedback. It is disappointing to see that we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience. Best Regards,ZachGuest Experience Team

Dear Jacqueline, Thank you for choosing to stay with us and for taking the time to post a review. We are glad to read that you loved our location and the amazing views. However, we regret not meeting all your expectations. It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,ZachGuest Experience Team

Dear Ms. Katherine, Thank you for being our guest at the Sheraton Fallsview Hotel. We are glad our location was convenient for everything you wanted to do on this visit. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team

Dear Jinseok, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded most of your expectations. We have also taken note of your feedback regarding the shower and will share it appropriately. It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,ZachGuest Experience Team

Dear Laura, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel and enjoyed our location as well as the beautiful views of Niagara Falls. It is also great to learn that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them! It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

Dear Darnell, Thank you for sharing your experience of your stay at Sheraton Fallsview Hotel. We are pleased to know that our location was convenient for you and allowed easy access to dining, shopping, and local attractions. We strive to provide our guests with a hassle-free experience, and we are delighted that you found everything you needed within walking distance. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Zach,Guest Experience Team

Dear Dawn, Thank you for sharing your experience with us! We are thrilled to hear that you found our location to be very convenient and enjoyed the beautiful view of the falls. Your satisfaction is important to us, and we are delighted that you had a positive stay. We hope to welcome you back again soon for another wonderful visit!Best Regards,Zach,Guest Experience Team

Dear Cecilia, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Sheraton Fallsview Hotel. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards,Zach,Guest Experience Team

Dear Sid, Thank you for your excellent review! We are thrilled to hear that you had a relaxing stay and that you enjoyed the comfort of your room and the stunning views of Niagara Falls. You can almost feel the mist! We sincerely appreciate you recommending the Sheraton Fallsview Hotel to future guests. We look forward to having you as our guest again soon.Best Regards,Zach,Guest Experience Team

Dear Kyle, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Fallsview Hotel. We look forward to your return and wish you all the best with your future travels.Best Regards,Zach,Guest Experience Team

Dear Joanne, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton Fallsview Hotel, and we look forward to welcoming you back soon. Best Regards,Zach,Guest Experience Team

Dear Nikala, Thank you for your loyalty and for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the housekeeping issues. This is not typical of our usual standard, and we regret not meeting your expectations. Additionally, we are sorry for your unsatisfactory dining experience. Providing delicious, high-quality meals is at the heart of what we strive for, and we regret falling short in this regard. Please be assured that your comments will be addressed appropriately to enhance our services and offerings. On a positive note, we are glad to know that you enjoyed our captivating views and that you appreciated the room upgrade and our flexibility in accommodating an extra day. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Best Regards,Zach,Guest Experience Team

Dear Ethan, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered regarding the miscommunication on the closure of the indoor waterpark, which was a key attraction for your family. We understand how disappointing it must have been to discover this upon arrival, especially after planning your trip well in advance. Our goal is to provide an enjoyable and memorable experience for all our guests, and we regret falling short in this regard. Your concern regarding the alternative pool is duly noted. Please be assured that your comments will be addressed appropriately as we are continuously committed to improvements to our overall guest satisfaction. Your patience and understanding are deeply valued, and we hope to have the opportunity to regain your trust on a future visit.Best Regards,Zach,Guest Experience Team

Dear Angel, Thank you for your outstanding review! Providing exceptional service and memorable experiences for our guests is our top priority, and we are thrilled to know that we have met your expectations. We look forward to welcoming you back to the Sheraton Fallsview Hotel the next time you are in the area. Best Regards,Zach,Guest Experience Team

Dear Samuel, Thank you for your fabulous rating and for letting us know your stay at the Sheraton Fallsview Hotel was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Best Regards,ZachGuest Experience Team

Dear Mr. Azhar, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Best Regards,Zach,Guest Experience Team

Dear Iris, We are thrilled to hear that you loved the view of Niagara Falls! It is truly a breathtaking sight, and we are also delighted to learn that it added to the enjoyment of your exceptional stay with us at Sheraton Fallsview Hotel. Thank you for sharing your positive experience, and we hope to welcome you back soon for another memorable visit.Best Regards,Zach,Guest Experience Team

Dear Apostolos, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton Fallsview Hotel, and we look forward to welcoming you back soon. Best Regards,Zach,Guest Experience Team

Dear Karen, Thank you for taking the time to share your feedback regarding your recent stay at the Sheraton Fallsview Hotel. Ensuring our guests can easily explore the sights and sounds of the area is a priority for us, and we are delighted to hear that our location provided you with convenient access to all the nearby attractions. We look forward to welcoming you back the next time you are in the area.Best Regards,Zach,Guest Experience Team

Dear Angela, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Best Regards,Zach,Guest Experience Team