Hello Shiny,Thank you for your rating. We take all feedback seriously and would love to hear from you regarding any concerns you may have about your stay.

Hello Svetlana,Thank you for your kind review. We are so happy to hear that you enjoyed your stay at our hotel. We hope you decide to stay with us again in the future!

Hello Samuel,Thank you for your kind review of our hotel. We are so happy to hear that you enjoyed your stay with us as well as the amenities our hotel has to offer. We hope you choose to stay with us again in the future!

Hello Max, Thank you for your kind rating of our hotel. All feedback is appreciated and valued.

Hello Joe,Thank you for your feedback. We apologize that this is the experience you had at our hotel as this does not reflect the service we wish to provide to our guests. We take all comments very seriously and have forwarded them to the correct departments for improvements to be made. We hope you choose to stay with us again to give us a chance to redeem ourselves.

Hello Pamela,Thank you for your kind review of our hotel. We are so happy to hear that you enjoyed your stay with us as well as the amenities our hotel offers. We hope you choose to stay with us again in the future!

Hello Yorleni,We are so sorry to see this rating. Please reach out if you have any concerns you wish to address with us directly.

Hello Jared,Thank you for your kind rating of our hotel. All feedback is very important to us.

Hello Melanie,We apologize for the inconveniences that you had experienced during your stay in regards to our pet fee. Though we are a pet friendly hotel, it is our policy to charge a pet fee at check in. We will work to ensure this is disclosed to all of our guests at check in and that it is more easily visible on our website. Again, we apologize for any inconvenience this may have caused during your stay.

Hello Carrie,We apologize for any inconvenience caused by system errors during your check in. We hope that our front desk team was able to assist you in resolving this issue and continued to provide quality customer service throughout the remainder of your stay. If there are any issues or questions you would like to further discuss, please feel free to contact us at the hotel directly. Thank you!

Hello Ramona,Thank you for your kind rating of our hotel. We appreciate all feedback and appreciate you taking the time to leave us a review.

Hello Glenda,Thank you for your kind review. We are so happy to hear that you enjoyed the location of our hotel as well as the amenities we have to offer our guests. We hope you choose to stay with us again on your next trip to Niagara Falls!

Hello Tammy,We apologize for the issues you experienced during your stay. This is not our typical guest experience and is not how we wish to handle these situations. If you have any further questions or concerns, please feel free to call us at the hotel directly so we may address them.

Hello Theresa,Thank you for your kind rating of our hotel. All feedback is important to us, and we appreciate you taking time to give us a review.

Hello Jaylan,Thank you for your review. We do include a pet fee as part of our policy for all guests staying with pets. We do apologize for any inconvenience this may have caused during your stay. We hope you choose to stay with us again on your next trip to Niagara Falls!

Hello Ashley, Thank you for your review. We are happy to hear that you enjoyed your stay with us. We recently remodeled our pool area and it was closed for 2 weeks. It is back in operation now and we would love to welcome you back to use our improved pool area if you decide to stay with us again.

Hello Angel, Thank you for your review of our hotel. We are so happy to hear that you enjoyed your stay with us.

Hello Aleks, Thank you for your kind review of our hotel. We are so happy you enjoyed your stay with us.

Hello Vanessa, Thank you for the rating of our hotel, we appreciate the feedback we receive from all of our guests.

Hello Duane,Thank you for your kind review of our hotel. We are so happy you enjoyed your stay with us!

Hello Adriana,Thank you for your kind review of our hotel. We are so happy you enjoyed your stay with us! We are glad that you enjoyed our breakfast selection and the location in proximity to the falls. We hope to see you again if you visit the Niagara Falls area in the future!

Hello!Thank you for your kind review of our hotel. Our staff works hard to provide friendly customer service to every guest who stays with us. We are so happy to hear that you enjoyed your stay with us and would consider returning in the future.

Hello, Thank you for your review! We are proud to provide friendly and welcoming customer service to all of our guests and we are so happy to hear that you enjoyed your stay with us and that you enjoyed the amenities we offer as well. We hope to see you again on your next trip to Niagara Falls!

Hello Charlene,Thank you for your review! We are so happy to hear that you enjoyed your stay with us, and that we were able to provide you with a late check out to accommodate your needs further. We strive to give every guest the best experience possible throughout their entire stay with us. We hope to see you again soon!

Hello Malisha,Thank you for your rating of our hotel. Your feedback is very important to us. We hope you choose to stay with us again in the future!

Hello Brian, Thank you for your review of our hotel. We strive to provide all of our guests with a clean and comfortable stay, and we are pleased to hear this was given to you as well.

Hello Emma,Thank you for your rating of our hotel. Your feedback is very important to us. We hope you choose to stay with us again in the future!

Hello Lawrence,Thank you for your review. We are sorry to hear that the area did not meet your expectations. We hope you choose to stay with us again in the summer month so you may experience all of the amenities that this area has to offer. Thank you again!

Hello Russ, thank you for your generous rating of our hotel. We strive to provide all of our guests with the best stay possible and we are happy to see that you enjoyed yours.

Hello Christina,Thank you for your review of our hotel! We always appreciate hearing feedback from our guests. The location of our hotel and the accessibility it provides to the nearby attractions is something we are very proud to offer. We hope you stay with us again soon!

Hello Daniel,Thank you for your review. We are happy to hear that you found our property to be a great location for your weekend trip. We hope you choose to stay with us again soon!

Hello Shelley,Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us. Our staff strives to provide a welcoming atmosphere upon check in and during your entire stay with us. We hope to see you again if you come back to the Niagara Falls area!

Hello Mina,Thank you for your rating. We always enjoy hearing when a guest enjoys their stay with us.

Hello! Thank you so much for your kind review. We always strive to provide our guests with the best experience possible by giving them a clean and comfortable place to stay. Our location is just a short walk to Niagara Falls State Park, and this is something we are very proud to be able to offer. We are so glad to hear that you enjoyed your stay with us and hope to see you again on your next trip to Niagara Falls!

Hello Marina,Thank you for your kind review! We strive to provide our guests with a clean and comfortable stay when they visit our hotel, and we are so glad to hear that we met your expectations. We hope to see you again in the future on your next trip to Niagara Falls!

Hello Paul, Thank you for your feedback on our property. We have taken your comments into consideration and made not of the issues you had experienced in your room with the bedding. This is not something we want our guests to experience while they stay with us, and we can assure you that steps have been taken to ensure it is handled accordingly should this happen in the future. Thank you again for your feedback, and we hope you choose to stay with us again in the future for a chance to redeem ourselves.

Hello Caitlyn, Thank you for your review. We are always happy to hear when our guests are satisfied with their stay and were provided with comfortable accommodations. We strive to give our guests the best experience possible at our property. We hope to see you again in the future!

Hello Cathleen,Thank you for your rating of our hotel. Your feedback is very important to us. We hope you choose to stay with us again in the future!

Hello Nathan,Thank you for your generous rating on our property. All of the reviews left for us help us grow as a hotel. We hope you choose to stay with us again in the future!

Hello Robert,Thank you for your generous rating on our property. All of the reviews left for us help us grow as a hotel. We hope you choose to stay with us again in the future!

Hello Soham,Thank you for your generous rating on our property. All of the reviews left for us help us grow as a hotel. We hope you choose to stay with us again in the future!

Hello Renea,Thank you for your review! We always strive to provide friendly and professional service to our customers, and we are happy to hear that you received that during your stay. Being walking distance to Niagara Falls State Park is one of the amenities that we are most proud of. Thank you again for your review and have a wonderful day!

Hello Narasimhan,Thank you for your generous rating on our property. All of the reviews left for us help us grow as a hotel. We hope you choose to stay with us again in the future!

Hello Sujan,Thank you for your generous rating on our property. All of the reviews left for us help us grow as a hotel. We hope you choose to stay with us again in the future!

Hello Wayne,Thank you for taking the time to write a review for our property. We look to provide the best service experience possible and we're glad we were able to do that for you during your stay!

Hello Tasheka,Thank you for your review! Our room's temperature is controlled by the thermostat located in the room next to the bed. If you choose to stay with us again, please let us know so our maintenance team can ensure the heat is working properly in your next room. We are happy to have met your overall needs and standards and hope you visit us again soon!

Hello,Thank you for your feedback on our property. We strive to provide our guests with the best experience possible during their stay. We are so glad to hear that you enjoyed your stay with us.

Hello Raveena,Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve!

Hello Antonio,Thank you for your review! Our housekeeping is done automatically every other day of your stay. If additional services are needed, please let us know at the front desk as early as possible so we are able to arrange that for you.

Hello Bernard,Thank you for telling us how great your stay was! It is always a pleasure to hear when our guests enjoy themselves and that the staff is friendly. Our staff looks to provide the best possible service to our guests and we are so happy to hear that our receptionist made you feel welcomed. Thank you again and have a wonderful day!