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Reviews of Roomzzz Newcastle

4 out of 5
Roomzzz Newcastle
FRIAR HOUSE, CLAVERING PLACE, Newcastle-upon-Tyne, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 297 out of 369 reviews" "
Rating 8 - Good. 55 out of 369 reviews" "
Rating 6 - Okay. 11 out of 369 reviews" "
Rating 4 - Poor. 1 out of 369 reviews" "
Rating 2 - Terrible. 5 out of 369 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to the train station and easy access to major site seeing areas
Stayed 2 nights in Apr 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, room comfort
Decent Stay
Decent stay. Booked room with view, got top floor room with view over to river and bridge so no complaints there. Slightly different room configuration to photos on the website. Comfortable stay, good facilities. You get a small complementary breakfast (croissant + coffee). The area is fine, sort of in a nook in a characterful area near castle and the station and restaurants, but there was a bit of noise of train rumbles.
Stayed 1 night in Jan 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the stay staff was friendly and professional. Only bad thing was no breakfast an no alcohol on site due to it being Muslim hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Great place, in a great location. Parking not the best but it is in the centre
Stayed 1 night in Dec 2023

10/10 Excellent

Yasmin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Imogen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Modern spacious rooms. Close to the City centre and the train station
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location most things within walking distance too. Facilities were excellent
Stayed 2 nights in Nov 2023

8/10 Good

Lillie

Liked: Cleanliness, room comfort
amazing!
very clean room very cozy but no parking or signal anywhere in hotel, had to ask reception to connect to wifi, but overall very happy with our stay:)
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
Nice stay, would be nice to make warnings about windowless rooms
Stayed 1 night in Oct 2023

10/10 Excellent

Niamh

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, room comfort
Fabulous stay
King size studio on a Sat & Sun night was fabulous value. Was really impressed with everything. Bed was comfy, kitchenette was well equipped, bathroom was great with a fabulous monsoon type shower with a separate hand held shower head, large shower cubicle plus a mist free mirror. Superb! We even had a side-on glimpse of Tyne Bridge from the side of the bay window 😀 Room was spotlessly clean, reception staff were all friendly and helpful and a bonus of 24 hour coffee machine available. Fantastic first stay, wished I’d used Roomzz in York last month. Highly recommended.
Stayed 2 nights in Oct 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly and helpful staff The room as ever was really clean and offered us all that we needed for a short stay in Newcastle. The only downside is the lack of parking. Roomzzz is our trusted choice of accommodation whenever there is one nearby when we’re on a mini break. ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Oct 2023

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacious rooms and excellent customer service 🙂
Stayed 1 night in Oct 2023

8/10 Good

Kieron

Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Comonthe lads, mamma, mama!
Centrally located, good morning coffee and croissants, pancakes, bananas and yogharts supplied FOC. Unexpected bonus!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Room comfort
When I first arrived, and throughout my stay, the reception staff were very friendly and always happy to help. The room itself (neo studio) was spacious and comfortable, with plenty of kitchenette facilities available. Overall, most of the room was clean; however, there was quite a build-up of dust, hair and crumbs under the bedside tables, which was a bit off-putting. There was also a sweet wrapper left on the shelf by the door.
Stayed 3 nights in Aug 2023
Response from Karen on 11 Sept 2023
Hi Mathew, I am so sorry to hear that your room was not up to our high standard. Please visit us again so we can show you how clean our rooms are.I have passed on to the team your lovely words from them.

10/10 Excellent

Andrew

Liked: Amenities
Excellent value and great location.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Amenities, property conditions & facilities
We had such a pleasant 15 day stay at Roomzzz in Newcastle. It is so close to everything. The staff were so wonderful. They went out of their way to be so nice and helpful. The room was very clean and comfortable. The cleaning service was great. It was so convenient having breakfast items right in the hotel. They even have fresh baked vegan pastries and soy milk. We would highly recommend the hotel for your stay in Newcastle.
Stayed 13 nights in Aug 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Joy

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Drury

Liked: Cleanliness, room comfort
Loved our stay!
Our apartment was spacious, quiet and comfortable. The laundry facility was very welcome.
Stayed 4 nights in Jul 2023

6/10 Okay

Mark

Stayed 1 night in Jul 2023

6/10 Okay

Jordan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
July 2023
Very clean and comfortable, very helpful staff. Location a little out of the way for some things. Would stay again.
Stayed 4 nights in Jul 2023
Response from Karen on 26 Jul 2023
Hi, Thank you for your lovely review. I am pleased to hear that our staff were a good help to you. We do have the best! Hope to see you again soon.

8/10 Good

Lindsay

Stayed 3 nights in Jul 2023

10/10 Excellent

Judith, Manchester

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Gemma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Judith, Manchester

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great large rooms with everything you need
Stayed 3 nights in Jun 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely front desk staff, fantastic customer care. Very clean room with comfortable bed and pillows, good choice on complimentary breakfast. Very convenient location, minutes from Quayside down steep staircase to the left of the building.
Stayed 1 night in Jun 2023
Response from Karen on 26 Jul 2023
Hi Sharon, I am so pleased to read your review regarding our reception staff. They go above and beyond to make our guests happy. Our complimentary breakfast of freshly baked pastries, fruit, juice and our amazing pancake machine is always a hit!

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent friendly service
Stayed 1 night in Jun 2023

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

JOHN

Liked: Cleanliness, property conditions & facilities
Excellent rooms but shabby area
Stayed 1 night in May 2023

8/10 Good

Eve

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Lara

Liked: Cleanliness, property conditions & facilities
Absolutely loved our stay. Staff was super friendly and made us feel at home - especially after telling them that we hiked 40km that day. Would definitely stay again.
Stayed 1 night in May 2023

10/10 Excellent

Colin

Stayed 2 nights in Apr 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, room was clean and good amount of space, and free breakfast was delicious.
Stayed 2 nights in Apr 2023

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
The best hotel I’ve ever stayed in …everything you could possibly need is provided for.10/10
Stayed 1 night in Apr 2023

10/10 Excellent

Andy

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Sue

Liked: Cleanliness, room comfort
Excellent location, nice room & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great hotel and convenient location
We booked this hotel last-minute but we were so pleasantly surprised. The location is great and only a short walk to the shops, bars and restaurants - We parked at Stephenson Quarter car park which was £12 for 24 hours and only a few minutes walk to the hotel. Great service upon check-in and the lovely receptionist gave us a map and pointed out some areas to visit which we really appreciated. The studio is a good size, bed was very comfy (we had a great sleep) and loved the White Company toiletries in the bathroom. You could also connect Netflix from your phone to the TV in the room which was a nice feature. Really pleased with our stay - Only small negative was the amount of noise from the room above. We would definitely re-book next time we visit Newcastle.
Stayed 1 night in Apr 2023

8/10 Good

Jonathan

Stayed 3 nights in Mar 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms, location and staff
Stayed 1 night in Mar 2023

10/10 Excellent

Marianne

Stayed 1 night in Mar 2023

8/10 Good

Chrissy

Liked: Cleanliness, room comfort
Spotless
Lovely hotel when I’m back in newcastle I’ll be staying there
Stayed 1 night in Mar 2023
Response from Karen on 12 Mar 2023
Hi Chrissy, We look forward to having you back with us in Newcastle. Check out our new opening coming to Edinborough soon

8/10 Good

M

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very comfortable and well designed rooms. Great to have sockets next to mirror for hair drying. Compact kitchen area with kettle, toaster and fridge and also iron/board and decent hairdryer.
Stayed 1 night in Mar 2023
Response from Karen on 12 Mar 2023
Hi Pamela, we are so happy to hear you enjoyed your stay with us. All our apartments have the above facilities that make us stand out above our competitors. We hope to see you again soon