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Reviews of Mill Dam Guest House

3 out of 5
Mill Dam Guest House
97 Mill Dam, South Shields, England

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 52 reviews" "
Rating 8 - Good. 16 out of 52 reviews" "
Rating 6 - Okay. 4 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 7 out of 52 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurence

Stayed 2 nights in Jul 2023

10/10 Excellent

Braxton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean, friendly and accessible place in a calm area. I will be sure to stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, onsite parking and the host was friendly. Very quiet so perfect for a good nights sleep. My only issues are, the room i was in had a large wardrobe covering most of the radiator, not ideal so the room was quite cold despite the heating being on full. There is a desk but theres a small fridge on top of it, in my opinion it would be better in the space under the desk. I would stay again.
Stayed 1 night in Feb 2023

6/10 Okay

Helen

Stayed 2 nights in Dec 2022

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Clean and warm.
The Hotel was pleasant enough and served its purpose for one night. It was clean and warm.
Stayed 1 night in Dec 2022

10/10 Excellent

Karl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place very reasonable great host
Stayed 1 night in Aug 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice find.
Great wee find, comfortable and nice to have small fridge in room. Will be happy to stay again as vey close to town and the people we visit in the area.
Stayed 1 night in May 2022

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Jordan

Disliked: Staff & service
I booked to stay here but never got to stay at this property as they closed and left at 8pm and refused to answer my calls or messages at 8:15pm because check in had closed, but no where does it mention they close for check ins at 8pm and they even asked me 5 days before what time i would arrive and still didnt notify me of the timings. They knew a guest was yet to check in and was due in the next 30 minutes but didn’t think to contact me once to tell me the timings. Instead i was stranded and had to travel further at 9pm when i gave up contacting them to a new place to stay. Hopefully they start telling people they dont accept check ins after 8pm and get some customer service.
Stayed 1 night in Mar 2022

10/10 Excellent

claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Stayed 3 nights in Feb 2022

2/10 Terrible

Duncan

Stayed 1 night in Feb 2022

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Clean enough room and hotel. Perfectly placed for the Customs house and a short (uphill) walk into town. Never saw the host but she seemed nice over the intercom.
Stayed 2 nights in Oct 2021

4/10 Poor

Abdulrahim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Cath

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T USE THIS PLACE
It needs to be shut down. I don't know how it's rated as a 3 star.
Stayed 1 night in Jul 2021

2/10 Terrible

Veronica

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Cold , out dated decor. Old bedding and Towel
On arriving very friendly , shown yo my room which is in need of new repacement bedding towels duvet very thin to cold for winter use. I had to borrow a sleeping bag just to stay warm , only small radiatior in the room. Not big enough to heat room draft coming in through patio doors deffently need resealed ? Curtiain to thin to make any diffrence for a december cold night with ground frost and by the Tyne .I had to leave very early due to how cold it was In this room did not sleep at all , towels smelled fusty lookjng old and they seen there day . I struggled to fill kettle had to use cup to refill tap broken over all this room needs up grading having stay her before i was very dissapionted. I was visit due to family crisis and this made my visit even more stressfull would i stay again? I honestly dont think i will unless these thing are adress
Stayed 1 night in Dec 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very friendly staff. Nice clean tidy room and bed very comfortable and at a low price. Couldn't fault it at all. Also loved the fact there was a fridge.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay within 5 minutes walk of town centre.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every score for a guest house. I will definitely stay again.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Avoid the Single Room!
Having stayed here a few weeks ago in a nice clean room with an okay private shower/ bathroom booked again expecting the same. Had a small single room this time with a substandard bathroom (shower/ toilet). Bathroom in need of much attention - lots of mouldy silicone/ grout around sink & inside the shower cubicle. Consequently unpleasant dampish odour in bathroom which had unfortunately lingered into bedroom as bathroom door had been left open. Very disappointed this time. Hopefully other rooms & private bathrooms are much better like the first one I stayed in. Just don’t book the single room until it’s had some tlc. Otherwise a well equipped room with lots of hot drinks & some nice touches like biscuits.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Great as always.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lose to Ferry Entertainment good pub O K for a few DAYS explorong the area no BreKfast nur plenty of Team coffe Mill and sugr plus small fridge close Asda
Stayed 3 nights in Jan 2019

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap work stay
Cheap and clean, t.v was a little small. But the only real downside was the towels, they were clean but very harsh and clearly hadn’t seen fabric conditioner once. Felt like I had used sand paper to get dry. My tip bring your own towels. Also the silicone in the shower was a bit grotty and looked like it was applied by a blind man. But for the money who cares.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely find
Lady was friendly, room was clean, comfortable and quiet. WiFi fast and reliable. Quiet location next to the old seafarers mission, but easy to get to food/drink/beach etc. I suppose the best question to ask anyone about a hotel is ‘Would you stay again’? Absolutely yes. 🙂
Stayed 1 night in Oct 2018

6/10 Okay

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
We arrived 2 hrs early but that was not a problem as we were still able to check in, the room was very straight forward with basic needs for the overnight stay, the bed was very comfy. The location is great as it is just on the edge of the town centre close to all entertainment restaurants and pubs.
Stayed 1 night in Sep 2018

8/10 Good

kevin

Warm and friendly
Handy little stay over for some local work. Warm and friendly. Really good value.
Stayed 2 nights in Sep 2018

8/10 Good

kevin

No complaints at all!
Nice little guest house. Warm and comfortable with decent car parking. Would recommend.
Stayed 1 night in Sep 2018

10/10 Excellent

ian, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfection in a guesthouse. great parking with private entry to room. quiet location but close to everything. excellent service.
Stayed 7 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Nice B & B; basic, warm and friendly with a very comfortable bed
Stayed 1 night in Dec 2017

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Very comfortable and quiet, value for money
Stayed 1 night in Oct 2017

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

ken, WHITEHAVEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 NIGHT STAY
NOT IMPRESSED

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Russell, Manchester

Liked: Cleanliness
Adequate and enjoyable !
Very Basic Hotel, probably a bit overpriced for what you get, double room was quite small, however, it was lovely and clean, very quick check in, private car park. Ideally located direct on the river, 3 excellent bars within a 2 min walk and the Waterside served the most wonderful food you could ever ask for at a very reasonable price!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
couldn't stay, had to find a better hotel

10/10 Excellent

David, Rothwell.Northamptonshire.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant location, cobbled road.Excellent pub close by(Steamboat).Definitely would go back to this place again in not too distant future. Definitely 5 star rating from me.

4/10 Poor

Christine, Cheshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only.....
For one night it's passable - anymore I would say no. Very much in need of a refurb.

8/10 Good

Brian, Otley

Liked: Room comfort
Safe area to stay
Very safe area, room has French door to garden, wifi useless, signal very weak

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A weekend away
Went to watch the rugby in Newcastle had a great time will be staying there next year if possible

10/10 Excellent

Gillian, Falkirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice wee place
Great wee place! Convinent for what we needed it for, basic by we were not looking for fancy! Very friendly! Would go again and take my dogs next time!

8/10 Good

Verified traveller

Liked: Cleanliness
Single traveler on business
One night stay on business. Room was a bit tired but clean and large enough for a single. It was en suite so at the price there could be no complaint. Close to town centre.

10/10 Excellent

Veronica, Nottingham uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no frill basic .but comfy
This hotel is comfy but a little dated . Found it to be clean friendly staff .i would recommened this hotel if all your looking for is basic . No frills.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Geoff, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities
Room 2
Room good,needed extra pillows.

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort