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Reviews of Hemples Lodge

4.5 out of 5
Hemples Lodge
Prestwick Carr Road, Newcastle-upon-Tyne, England

Reviews

10

Exceptional

Rating 10 - Excellent. 17 out of 17 reviews" "
Rating 8 - Good. 0 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms , lovely host . Excellently appointed. We thoroughly enjoyed our stay .
Stayed 1 night in Sep 2023
Response from Marc on 18 Sept 2023
Dear RitaThank you so much for the lovely review. It was a pleasure meeting you both. Hopefully we will see you again when you visit your daughter. Kind regardsEmma and Marc

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, only a few rooms so BOOK IT NOW. Owner (Marc) was amazing. Parking is safe and secure behind locked electric gates in front of the property. Breakfast lovely and bought to your room. Apartment consisted of bedroom with smart tv, lounge with coffee machine , Xbox, sofa and dining area plus a lush bathroom with huge walk-in shower. No more premier inns for me. Definitely stay again. Thanks Marc
Stayed 3 nights in Sep 2023
Response from Marc on 14 Sept 2023
Dear RobertThank you so much for a such a lovely review. It was a pleasure meeting you and hope to welcome you back in the future. Kind regardsMarc

10/10 Excellent

Mandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Marc on 27 Jul 2023
Dear MandyThank you for the 10/10 review. We are delighted you enjoyed your stay with us. Kind regardsMarc

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect, clean, friendly and space to unwind
Stayed 1 night in Jul 2023
Response from Marc on 13 Jul 2023
Dear JeffThank you for the lovely review we are delighted you enjoyed your stay with us and trust your meeting went well. Kind regardsEmma and Marx

10/10 Excellent

Ryan

Stayed 1 night in Jan 2023
Response from Marc on 6 Jan 2023
Dear RyanThank you so much for your 10/10 review. We are delighted you enjoyed your stay for your girlfriend’s birthday. Kind regards Emma and Marc

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Marc on 25 Jun 2022
Dear Maja Thank you so much for the 10/10 review. Kind regards Emma and Marc

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just undertook a month long trip of the UK and this was absolutely one of our favorite places we stayed. Marc the host has created a lovely room and the bathroom is as pleasant as a 5 star luxury hotel. Marc is also very responsive and helpful. All in all a great experience - don't delay book this unique property and enjoy a peaceful, relaxing nights rest.
Stayed 1 night in May 2022
Response from Marc on 16 May 2022
Dear Robert, Thank you so much for the glowing review. We are delighted to hear you enjoyed your stay with us so much. Please let your little boy know there are still no dragons in the tower! Kind regards, Emma and Marc.

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lodge in beautiful location
The lodge was lovely. Clean, well equipped and in a beautiful location. We had a peaceful and relaxing stay. The owners were very friendly and welcoming. We would definitely stay here again.
Stayed 1 night in Apr 2022
Response from Marc on 4 Apr 2022
Dear Louisa Thank you so much for the glowing review and adding those lovely pictures. It was a real pleasure meeting you both and look forward to welcoming you again. Kind regards Emma and Marc

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had a wonderful family stay at Hemples Lodge. The room was stylish, clean, and big enough for the four of us, with two smart TVs keeping the kids happy when we weren't out and about. Really lovely breakfast and Marc was a great host.
Stayed 2 nights in Feb 2022
Response from Marc on 1 Mar 2022
Dear Ian Thank you so much for the lovely review. We are delighted you all enjoyed your stay with us. It is always nice to hear children enjoyed their time at our property. Kind regards Emma and Marc.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic from start to finish
Amazing from start to finish. Marc was there to help advise without being intrusive. The accommodation is 5 star with no expense spared for fittings entertainment and comfort Excellent breakfast
Stayed 1 night in Nov 2021
Response from Marc on 15 Nov 2021
Dear Jonathan Thank you so much for your outstanding review. We are delighted you thoroughly enjoyed your stay with us. Best wishes for your impending move to Newcastle. Kind regards Emma and Marc

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from marc on 13 Nov 2021
Hi Dave, Thank you for your top score review. Kind regards, Emma and Marc

10/10 Excellent

Sally

Stayed 1 night in Sep 2021
Response from marc on 28 Sept 2021
Hi Sally, Thank you so much for our 10/10 score. Delighted you enjoyed your stay. Kind regards, Emma and Marc

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this place was perfect for us. Distant enough to be quiet and peaceful but close enough for great places to eat and easy to get to. Clean, smart, comfortable. A much better choice that your average hotel room, with much more space and comfort. Bed was comfy, breakfast delicious and delivered bang on time. Host was attentive and responsive but not intrusive. Would absolutely recommend and will book again.
Stayed 1 night in May 2021
Response from Marc on 16 May 2021
Thank you so much for your glowing review. We are delighted you enjoyed your stay. It is always so encouraging. Kind regards Emma And Marc

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, room comfort
Lovely getaway outside Newcastle.
Amazing place. Marc is a fantastic host. Breakfast was superb. The only downside was that previous guests had smoked in the room and even though Marc had done a deep clean, it still smelled. Not the owner’s fault though - just inconsiderate guests!
Stayed 1 night in May 2021
Response from Marc Evans on 11 May 2021
Dear Simon, Thank you so much for the lovely review. We are delighted you enjoyed your with us despite the smoking issue which we once again apologise profusely for. Thank you for understanding this was totally out of our control. Kind regards, Emma and Marc

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019
Response from Hemple's Lodge on 4 Nov 2019
Thank you for your top score review. We are delighted you were so pleased with your stay with us. Best regards, Emma and Marc.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Hemple's Lodge on 10 Sept 2019
Thank you for your 5/5 review. We are delighted you enjoyed your stay with us. Kind regards, Emma and Marc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous lodge
We had a great stay at this fabulous lodge, very comfortable, our host could not have been more welcoming, very modern bathroom with powerful shower and sunken bath, we paid £10 for breakfast, which was a very generous serving and delicious - well worth the money. Highly recommended
Stayed 1 night in Sep 2019
Response from Hemple's Lodge on 7 Sept 2019
Dear Sonja, Thank you so much for the lovely review. We are delighted to hear you all enjoyed your stay with us and breakfast was a hit. Once again wish Emma a wonderful trip to Australia. Kind regards, Emma and Marc