Search B&B in Newburyport

"It is a dirty horrible low class hotel. The staff was marginally friendly. The manager was arguing with a guest in the lobby. Our room was never cleaned. Just disgusting. The only good thing about it was the location. Just the worst stay in a hotel ever. The breakfast was ok."

"Our stay was great and very welcoming. The staff was really nice and very helpful and made us feel comfortable We had an issue with the sink getting clogged, so it was kind of inconvenient Also we were a little disappointed because the roof top was closed for an event the whole time we were there. And we were looking forward to seeing it going up there for dinner/drinks. But we understand it happens. But other than that our stay was great and would definitely go back again for sure!"

"Everyone was so kind! Especially Rebecca. She took care of our every need and was professional."

"A"

"This is my second time staying at Springhill and I returned again because we had a great experience the first time. This second time, we were a bit disappointment. Our 3rd night we returned to the hotel from visiting family, and we could not find parking whatsoever because they had a party in their conference room. When I went to the front desk, we were told out of courtesy to park at the Hamptons next door, and the event should be done at 11pm. My husband has ankle issues which he cannot walk too far. We waited in the car for about 35-40min for closer parking. The event did not finish at 11pm. This situation was not managed well at all. Cars were parked everywhere, they created their own parking. As a paying customer it was very frustrating because it was not handled properly specially for people that have health issues and can’t walk too much. Please do better with managing situations like this."

"Hi, my stay at Double Tree/Hilton Andover overall was good. The Hotel itself was was lovely, neat and clean. The spacious room was very neat and clean. I had trouble sleeping with such soft pillows, even when placing three pillows on top of each other. Also traveling with a seeing/walking impared person, it was difficult to enter the Hotel with the circular entry door. Only one person can fit in the small circular space. I couldn't help her exit this type of door. The entry door on the side, is heavy to maneuver when carrying bags and assisting an impared person. "

"The facilities were great. The breakfast is minimal."

"It seems like people were living out of the rooms. And some of the rooms they left their doors open"

"A great hotel with great service. "