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Reviews of Motel 6 Elizabeth, NJ - Newark Liberty Intl Airport

2 out of 5
Motel 6 Elizabeth, NJ - Newark Liberty Intl Airport
819 Spring Street, Elizabeth, NJ

Reviews

4.4
Rating 10 - Excellent. 205 out of 1555 reviews" "
Rating 8 - Good. 124 out of 1555 reviews" "
Rating 6 - Okay. 185 out of 1555 reviews" "
Rating 4 - Poor. 271 out of 1555 reviews" "
Rating 2 - Terrible. 770 out of 1555 reviews" "

4.6/10

Cleanliness

5.2/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

GILES C

Travelled with family
Disliked: Amenities
smelled really bad. was afraid to use the shower. avoid.
Stayed 1 night in Apr 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Exceeds expectations.
Stayed 1 night in Apr 2024

2/10 Terrible

Nafis

Disliked: Staff & service, property conditions & facilities
Sink and tub was called dirty, rags roaches
Stayed 1 night in Apr 2024

2/10 Terrible

Samuel Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
My room had leaking roof the door had a gap the staff at desk was very arrogant when i called about the shuttle asked me if he was the driver
Stayed 1 night in Apr 2024

6/10 Okay

Ryan

Business traveller
Parking area is tough. All spaces were taken when I arrive
Stayed 1 night in Apr 2024

2/10 Terrible

James

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking absolutely sucked noise all night long from car alarms that weren't even marked because of patronage. And a staff that had no clue what was going on at any moment. I was expecting nothing and I got less than I expected.
Stayed 1 night in Apr 2024

6/10 Okay

Ko

Disliked: Cleanliness, amenities
No heating very cold
Stayed 1 night in Apr 2024

2/10 Terrible

Gene

Disliked: Cleanliness, staff & service, property conditions & facilities
Online it said they had extended parking available for an additional fee,main reason i booked here. Not only was there no extended parking available it was difficult to find any parking at all. When i did it wasn't even close to my room. Cars were blocking cars just to fit in. The room was ok to stay in for a few hours to rest your head but I feel they're main use is for "questionable activities ". Huge gap in the door frame allowing light and whatever to crawl in,probably from a forced entry. 10/10 would not recommend staying here
Stayed 1 night in Apr 2024

2/10 Terrible

Aldrin dela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not clean and the beddings were definitely used! You can smell and feel it.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Aldrin, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Martin, Thank you for the excellent review! We hope to see you soon.Natalie#Team6

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the way treat overall
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Allan, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Normal stay when flight is canceled convenient location
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Mariam, Thanks for your review, we really appreciate the support.Natalie #Team6

2/10 Terrible

Sandia

Stayed 2 nights in Apr 2024

2/10 Terrible

Hamida

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The area was not safe. The rooms conditions and beds our toilets tank lid was missing. 0 parking and the door had a huge gap that people from outside can see the room. 115 was our room
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Hamida, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Gabriel, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

yasir A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was under construction. The floor was wet with rainy water and bugs.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Yasir, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good recommend it.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Jacqueline, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

10/10 Excellent

Darlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Darlan, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Rambo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Rambo, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi JulieThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location very close to city & newark airport. Excellent staff who go above and beyond to meet your needs.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Daniela,We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Lilith#Team6

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Kevin,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely worst place ever. I can’t believe it is even legal to be open. Heater did not work due to electrical short that appeared to have melted the plug. The valve in the shower was broken so it would not turn off. Not just a dribble but full shower pressure. The flush mechanism in the toilet was rusted away. The parking lot was used for airport parking and they honk the horns of the cars to find them so car horns are going off almost constantly. We switched rooms twice but there was little to zero improvement.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Tim,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Socrates

Disliked: Cleanliness, staff & service, property conditions & facilities
Never come back at this place.
Stayed 1 night in Apr 2024

2/10 Terrible

An-Hoa

It's advertised as having a free airport shuttle... You do have to call and even then, the shuttle never came. I ended up ubering to the motel. It would have been more worth it for me to book at a better hotel after accounting for the cost of Uber.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi An-HoaAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 Excellent

Charisse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Charisse,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Lasandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you prefer to stay in a unclean motel, vehicle’s park on top of each other, and a rude receptionist, then look no further than Motel 6. I had to go and CLEAN the bathroom.. hair in the tub, urine stains on the upper and lower seat of the toilet. Not to mention, cracks on the bathroom tile floor. In the section where the beds are located, I was afraid to walk on the floors, because it was uneven.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Lasandra,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

charles

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
They used to parking lot for a car storage I got blocked in one morning I couldn't get out for an hour
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Charles, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Stephen, Green Cove Springs

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Waited over an hour for a shuttle. What the staff fail to tell you is to catch an EWR parking lot shuttle. Took five calls before they mentioned this
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Stephen,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

4/10 Poor

Patricia

No heater or extra blankets
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Patricia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Will

Travelled with family
Liked: Cleanliness, staff & service
it was ok
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Will,Thank you for the excellent rating!! Maz K.#Team6

2/10 Terrible

Murray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Murray,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

Nafis

Stayed 1 night in Apr 2024

10/10 Excellent

Noa

Liked: Cleanliness, staff & service, property conditions & facilities
The motel is simple and located in a poor neighbourhood, but that was what I needed for my transition flight.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Noa,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Poor

Nardia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Nardia, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jacklyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rats roaches bad condition cold rooms window nd doors not sealed worst hotel need to be shut down crack heads everywhere
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Jacklyn,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Shigenobu

Stayed 1 night in Apr 2024

2/10 Terrible

Anselm

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy the refrigerator not working the room stink the toilet in a mess
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Anselm,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality. The service in each department was exceptional.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Ram,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Ramos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had wonderful experience at this hotel.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Ramos, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Alexus

Stayed 1 night in Apr 2024

2/10 Terrible

Jordan Big

Disliked: Cleanliness, staff & service, property conditions & facilities
Seen rouches in the room
Stayed 5 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Jordan Big,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 Poor

Shanequa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So my room wasn’t clean it had someone left over food in the microwave sheet was dirty so was the floor
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Shanequa,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities
Nothing
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Kenny,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Seriero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was pretty nice…. Rooms also
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Seriero, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Seth

Stayed 1 night in Mar 2024

10/10 Excellent

Denly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The service attitude is very good. The location is good Very close to ewr airport
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great team of workers
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 star
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Nafis

Liked: Cleanliness, staff & service, property conditions & facilities
Quite clean helpful
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for the perfect rating!!Nancy Y.#Team6