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Reviews of Pitkin Hotel

2.5 out of 5
Pitkin Hotel
95 Chester Street, Brooklyn, NY

Reviews

6.8
Rating 10 - Excellent. 48 out of 192 reviews" "
Rating 8 - Good. 52 out of 192 reviews" "
Rating 6 - Okay. 36 out of 192 reviews" "
Rating 4 - Poor. 25 out of 192 reviews" "
Rating 2 - Terrible. 31 out of 192 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Danika

Disliked: Cleanliness
Stayed 1 night in Nov 2022

4/10 Poor

Jeng

Disliked: Property conditions & facilities
the hotel basement flooded and I was forced to leave the hotel even though I paid for more nights and I was not refunded
Stayed 2 nights in Sep 2022

2/10 Terrible

Anup Veerendra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I reached the hotel stay itself was not available. The hotel management mentioned they renovated the property last week and we didn’t receive any prior notice either from the hotel or Expedia. and we were left stranded in the middle of the night. The hotel management then sent to an alternative place but there were no vacant rooms in that place either. This is the most unsafe and unpleasant experience I have ever faced especially in a city I’m visiting for the first time.
Stayed 3 nights in Oct 2022

10/10 Excellent

Dexter, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,well kept I am at peace,friendly staff .I will stay there Next time I am in nyc.
Stayed 1 night in Sep 2022

6/10 Okay

Manny

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Tevita

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Sure surprise
The hotel was lovely. It was very close to shops, a laundry mat & public transportation. The staff were very nice, helpful, approachable & easy to talk too. We only used the hotel to sleep in & it served its purpose fine. The staff, condition of the hotel & the shopping made it a very nice stay.
Stayed 10 nights in Aug 2022

6/10 Okay

Regina

Travelled with family
Not very clean
Stayed 1 night in Jun 2022

10/10 Excellent

Olalekan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the room is very small,the hotel is clean ,safe and with good staffs,i enjoyed my stay
Stayed 1 night in Aug 2022

10/10 Excellent

nirujika

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel service is good
Stayed 4 nights in Aug 2022

10/10 Excellent

Whitley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but clean and comfortable. The water pressure is great. Its not a quiet area but safe and clean
Stayed 2 nights in Aug 2022

8/10 Good

Shanice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Aug 2022

6/10 Okay

ANTONELLY

Travelled with family
Liked: Cleanliness
🤔
Stayed 2 nights in Aug 2022

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Dorothy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very Small Room
The room was very small. There was no closet. Check in was easy. Our first room had no shower curtain, so we had to move rooms. They supplied soap shampoo and conditioner. There was a sign that said if you forgot something see the front desk, however they didn’t have toothbrushes.
Stayed 1 night in Aug 2022

6/10 Okay

Jackeline, Grayslake

Travelled with family
Disliked: Amenities
They have a sign by the sink in the bathroom that says, if you forgot any toiletries, that they’ll will be happy to give you some as a courtesy; so sadly me and my daughter forgot our toothbrushes and toothpaste, when she went to ask at the lobby, they said they had none. Also the vending machines in the floor we stayed were out of service. Also on the picture it shows a coffee machine in the room, it didn’t have any. :(
Stayed 1 night in Jul 2022

10/10 Excellent

Nekeisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The veiw from my window was beautiful and among peace of mind. Will go back and stay longer next time.
Stayed 1 night in Jul 2022

8/10 Good

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff safe
Stayed 1 night in Jul 2022

4/10 Poor

alexander

Liked: Cleanliness, room comfort
Street parking hard to find. No coffee maker or microwave in Room.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and very nice
Stayed 2 nights in Jul 2022

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2022

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back.
Stayed 1 night in Jul 2022

10/10 Excellent

Jameelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back
Stayed 5 nights in Jun 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Jun 2022

10/10 Excellent

Akaylia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Never again
Stayed 2 nights in Jun 2022

2/10 Terrible

Elliot

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t a person stay
Stayed 1 night in Jun 2022

2/10 Terrible

Elliot

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service
The room was adequate. I’d say overpriced but it’s NYC. The signs at check in did not give much confidence in the safety of the property or the neighborhood. First, there was a sign demanding $60 cash deposit, no exceptions. Fortunately, I was not asked: I do not give cash deposits at hotels I’ve reserved with credit card—but I wondered immediately what kind of place I’d booked. Second, the signs announcing “no prostitution will be tolerated,” far from giving me confidence, made me wonder if I’d made a huge mistake. The hotel would be smart to discretely ask people to sign something at check-in acknowledging these policies rather than scaring the living daylights out of people upon arrival with big signs.
Stayed 1 night in Jun 2022

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean and very convenient.
Stayed 2 nights in Jun 2022

6/10 Okay

Dianne

Travelled with partner
Disliked: Amenities
The location
Stayed 2 nights in Jun 2022

2/10 Terrible

Fatima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Nyla

Travelled with group
Disliked: Amenities, property conditions & facilities
The best thing about this property was the price. Upon arrival, the property had signs up about prostitution and visitors. The property did not accept any cards, just cash with an ATM that has a convenience fee. I also left like there was black mold in the room I had. Property did not have an iron for guests to use. Wouldn't recommend.
Stayed 2 nights in Jun 2022

10/10 Excellent

Teshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and quiet
Stayed 4 nights in May 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Euridici

Travelled with partner
Disliked: Staff & service, amenities
The basically overbooked our room and told us when we arrived that they give out our room to someone else mind you we came from far away 4 hours ride and when we got to the hotel this is what we got. We slept in our car
Stayed 1 night in May 2022

8/10 Good

Jubyann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two young men at the front desk were extremely accommodating and kind. i woke up a bit after midnight and was parched and the night guy was kind enough to offer to accompany me to.the store and offered me a water. Very nice people......
Stayed 1 night in May 2022

10/10 Excellent

Musa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spending good time in perfect place
We were attended our friends wedding and this hotel was perfect for us, absolutely all service was very good, thank you so much for welcoming us 💯💯💯
Stayed 2 nights in May 2022

10/10 Excellent

SABINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable, convenience,
Stayed 1 night in May 2022

8/10 Good

Walton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms do not have a closet
Stayed 2 nights in May 2022

2/10 Terrible

Bron

Stayed 3 nights in Apr 2022

6/10 Okay

Sadiki

Stayed 1 night in Apr 2022

2/10 Terrible

Henry

Stayed 1 night in Apr 2022
Response from Harry on 13 Apr 2022
Sorry for the inconvenience. Hope to see you again to serve you better

8/10 Good

Nickesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Clean, tidy and safe environment
Stayed 1 night in Apr 2022
Response from Harry on 12 Apr 2022
Thank you for staying with this. Hope to see you soon

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Harry on 12 Apr 2022
Sorry for the inconvenience. Hope to see you again to serve you better

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the Barclays center and that was convenient. The staff was friendly and helpful.
Stayed 1 night in Apr 2022
Response from Harry on 12 Apr 2022
Thanks for staying with us. Hope to see you again

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Harrry on 5 Apr 2022
Thank You

2/10 Terrible

Arian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no heat and they didn't even try to make sure we okay try moving us to another room still no heat
Stayed 1 night in Feb 2022
Response from Harrry on 25 Mar 2022
Sorry for the inconvenience. Hope to see you soon to serve you better next time

4/10 Poor

Angelica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A bit RUDE
Check it was like a interview and be prepared to have $60 cash ONLY and make at check in was rude Other Gentleman at check out was nicer
Stayed 1 night in Jan 2022
Response from Harry on 25 Mar 2022
Sorry for the inconvenience. Hope to see you again to serve you better

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place bad neighborhood
This place is ok right smack of a really seedy neighborhood . The young man at counter was friendly and not a problem checked in, it's a shelter on the top floors but no issues here, it was quiet enough. They say it's full breakfast but it's nothing that resembles even continental only bread slices jelly and cream cz coffee regular no decaf hot water for tea and cold tea and cold water half a carafe of fruit loops cereal and not even enough milk THAT WAS IT!!! I got a small cup of coffee and left. SHAME ON THIS HOTEL FOR ADVERTISING BREAKFAST! Don't go out late either looked so dangerous even for my husband who grew up in Jersey. No parking so hopefully you can find one in front of the hotel. All in all I would not go there again. Tina
Stayed 1 night in Jul 2017

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
We had an amazing time at our stay. Awesome costumer service. Can't wait till our next stay at this establishment.
Stayed 2 nights in Jul 2017