4/10 Poor
Colin
Travelled with family
29 Apr 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy location… too close to crowds of people. Also hotel was under renovation and front obscured by scaffolding.
At checking in … additional daily service fees added to cost ( after already paying for the room for the week) and charged to my credit card. This service fee was not disclosed at time I made the reservation.
Also a $500 dollar hold on credit card in case someone in the room smoked- I had 3 children in my party and did not budget on having a $500 holed applied to my card.
Beds were terrible and cheap metal framed -they creaked when someone moved and were very unstable. I kept feeling a leg would break off.
Mattresses were thin and lumpy.
Electric outlets mostly did not work and phone chargers fell out or disconnected when not held in by hand.
Elevators were very small and extremely slow - one near lobby … the other unmarked and hidden around a corner where renovations were happening.
Colin
Stayed 5 nights in Apr 2024