Al fresco dining, serves dinner and brunch

Reviews of Moxy NYC Times Square

4 out of 5
Moxy NYC Times Square
485 7th Avenue, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1094 out of 1943 reviews" "
Rating 8 - Good. 499 out of 1943 reviews" "
Rating 6 - Okay. 193 out of 1943 reviews" "
Rating 4 - Poor. 79 out of 1943 reviews" "
Rating 2 - Terrible. 78 out of 1943 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Director of Guest Relations on 5 May 2024
Hey Bethany, We are pleased to hear that you enjoyed so much about our hotel! Thanks for your stellar rating. We can’t wait for you to come back and visit us here at Moxy Times Square!Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Emily

Travelled with partner
The staff was very nice and knowledgeable. The rooms are a perfect size and have everything you need! Would stay here again.
Stayed 1 night in May 2024
Response from Director of Guest Relations on 5 May 2024
Hey Emily, Thanks for the generous rating and all the kind remarks about Moxy NYC Times Square! We especially appreciate you mentioning how much you loved our incredible crew and super comfortable rooms. We can't wait to have you back; we hope it’s soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations

8/10 Good

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for my purposes. The room was SO SMALL!!! There wasn't even a spot for me to put my toothbrush on the tiny sink, which was literally inches from the bed. And knowing that I could turn on the television or change the volume with my foot while in bed as the tv was that close is somewhat amusing.
Stayed 3 nights in Apr 2024
Response from Director of Guest Relations on 4 May 2024
Hi Sherri, Thanks for the honest review. While we are glad you liked our fab location, we are sorry for your disappointment with our rooms. We know we aren’t your traditional hotel experience, but we do want to give you absolutely everything you need for a great stay, whether here for business or leisure. Thanks also for the feedback regarding the things you would change, and we hope you will give us another try in the future. Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Elisaidis

Liked: Cleanliness, staff & service, property conditions & facilities
amazing hotel with an amazing staff! Rooftop bar was amazing and such nice views.
Stayed 4 nights in Apr 2024
Response from Director of Guest Relations on 3 May 2024
Hey Elisaidis, Thanks for the stellar review! It is so great to hear how much you loved our spirited crew, epic views, and amazing rooftop bar. All of us here at Moxy NYC Times Square hope to see you again soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this hotel and would come back. The room and hotel was very nice and had a cute aesthetic overall. It was within walking distance of the subway, train station, and bus station. It was easy for my Uber to pull up to and out. Within walking distance of Empire State building, Time Square, and Korea Town. Also had lots of restaurants, shops, and bakeries like Zeppola Bakery that was very good! The staff was very nice and helpful, they were even able to upgrade my room to check me in early. I felt safe here and would recommend to solo female travelers. The elevator system specifically was a nice safety measure. It wouldn't allow anyone who didn't have a keycard onto the bedroom floors and I believe security was nearby. Some additional perks, they have a restaurant in the same hotel so it was nice If I didn't want to leave and could order pickup, they also had polaroid camera's that I could rent for the day for free. It was a good stay, thank you!
Stayed 3 nights in Apr 2024
Response from Director of Guest Relations on 2 May 2024
Hey Kayla, Thanks for showing Moxy Times Square so much love! We enjoyed reading your comments and love that you noticed the little things, especially our design-driven rooms, fantastic location, and amazing services. It will be wonderful to share your kind words with our incredible crew as they constantly strive to go above and beyond for our guests. We would love to welcome you back again soon.Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Kendric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly
Stayed 2 nights in Apr 2024
Response from Director of Guest Relations on 30 Apr 2024
Hey Kendrick, We love your review and the praises for our incredible Crew! We are glad that they could be a part of your memorable experience here at Moxy Times Square. We think you’re great, and we would love to have you stay with us again soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Director of Guest Relations on 1 May 2024
Hey Billy, We loved your rating and appreciate you choosing Moxy Times Square for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Director of Guest Relations on 30 Apr 2024
Hey Ellen, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is good
Stayed 1 night in Apr 2024
Response from Director of Guest Relations on 28 Apr 2024
Hey Roger, Our Crew makes us very proud with their dedication to outstanding hospitality, and we want to thank you for taking the time to acknowledge them! They truly are what makes Moxy Times Square great. We enjoyed hosting your visit to New York, and we hope to see you again soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

Joan, MIDDLETOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 2 nights in Apr 2024
Response from Director of Guest Relations on 28 Apr 2024
Hey Joan, Thank you for choosing Moxy Times Square during your time in New York and for mentioning our dedicated team. We believe we have the best of the best, and we will thoroughly enjoy sharing your comments with everyone. We hope you will come back soon to see us!Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

Prentice

Great staff
Stayed 2 nights in Apr 2024
Response from Director of Guest Relations on 24 Apr 2024
Hey Prentice, Thanks for the great review-we think we have a pretty hip vibe going on too. We’re so happy you gave our friendly crew a shout out-they are the best! Come back and see us anytime.Peace + Love + MOXYNicola AbateDirector of Guest Relations

8/10 Good

Dave

Travelled with family
Liked: Amenities, property conditions & facilities
We had a 4 bunk room which was unique and the kids enjoyed it. The bathroom doors were a little weird, they are semi-transparent which provides the silhouette of whoever is in the bathroom... little awkward with a family! Hotel was very clean but room service didn't come and the mini trash cans provided were completely busting at the seems.
Stayed 2 nights in Apr 2024
Response from Director of Guest Relations on 24 Apr 2024
Hey Dave, Thanks for the kind review! It is so great to hear how much you enjoyed our fantastic bunk beds and spotless accommodations. However, we regret any issues that you had during your time with us. All of us here at Moxy Times Square hope to see you again soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

6/10 Okay

Astrid Saray

Liked: Cleanliness, staff & service, property conditions & facilities
Mattress was really hard and uncomfortable, you could hear the music from the club loud and clear.
Stayed 3 nights in Apr 2024
Response from Director of Guest Relations on 23 Apr 2024
Hello Astrid, Thank you for being our guest and sharing your experience. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry for the issues you experienced in your room. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Nicola Abate,Director of Guest Relations

10/10 Excellent

Joanne, Southington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love the funky vibe of the place! cheerful, polite staff in the lobby. Bar moxy staff member seemed a bit stressed, but made a fabulous foxy moxy cocktail. Highly recommend it if you are looking for unique boutique hotel experience.
Stayed 1 night in Apr 2024
Response from Director of Operations on 22 Apr 2024
Hey Joanne, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola AbateDirector of Guest Relations

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Difficult to check bags in storage when checking out. Very long line!
Stayed 2 nights in Apr 2024
Response from Director of Guest Relations on 19 Apr 2024
Hey Geoffrey, We loved your review and appreciate you choosing Moxy Times Square for your time in New York. However, we are sorry for the inconvenience caused at our front desk. Your comments are valuable to us and we will use them to improve our services. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was close to everything and very convenient.
Stayed 3 nights in Mar 2024
Response from Director of Guest Relations on 18 Apr 2024
Hi April, We love that our excellent location worked out perfectly for you! We love our location too, along with all the other fun, vibrant things we've got going on at Moxy NYC Times Square. We wish you safe travels in the future, and we hope they bring you back this way soon!Peace + Love + MOXY,Nicola Abate,Director of Guest Relations

8/10 Good

KERRI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Director of Guest Relations on 17 Apr 2024
Hey Kerri, Thanks for this kind rating! It’s great to know how much you loved what makes us different here at Moxy Times Square. We hope you’ll come back to see us again real soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Julianna

Stayed 4 nights in Apr 2024
Response from Director of Guest Relations on 5 May 2024
Hey Julianna, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Janet Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great easy walking to everywhere
Stayed 3 nights in Apr 2024
Response from Director of Guest Relations on 26 Apr 2024
Hey Janet, We love that our excellent location worked out perfectly for you! We love our location too, along with all the other fun, vibrant things we've got going on at Moxy NYC Times Square. We wish you safe travels in the future, and we hope they bring you back this way soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Director of Guest Relations on 10 Apr 2024
Hey Ashley, We loved your rating and appreciate you choosing Moxy Times Square for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

8/10 Good

bijou

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice the bed wasn't comfy though
Stayed 1 night in Apr 2024
Response from Director of Guest Relations on 8 Apr 2024
Hey bijou, Thanks for the kind review! It is so great to hear how much you enjoyed our beautiful property. However, we are sorry for any discomfort that you faced All of us here at Moxy NYC Times Square hope to see you again soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, lovely staff
Stayed 4 nights in Apr 2024
Response from Director of Guest Relations on 7 Apr 2024
Hey Alex, Thanks for singing the praises of our awesome Crew! They are great and we would be lost without them. We love your comments about how much you enjoyed your time with us and would love to see you around Moxy Times Square again soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Director of Guest Relations on 7 Apr 2024
Hey Meredith, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

LEYLA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Mar 2024
Response from Director of Guest Relations on 4 Apr 2024
Hey Leyla, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola Abate,Director of Guest Relations

6/10 Okay

Caroline

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Director of Guest Relations on 3 Apr 2024
Dear Caroline, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Nicola AbateDirector of Guest Relations

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Director of Guest Relations on 1 Apr 2024
Dear Amanda, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

Jayline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location , my and my friends was able to walk pretty much everywhere. The staff is amazing and super sweet.
Stayed 3 nights in Mar 2024
Response from Director of Guest Relations on 31 Mar 2024
Hello Jayline, Hey Damien, Thank you for the lovely review. Being so close to local attractions is one of the many benefits of staying with us, and we love knowing you and your friend enjoyed touring our exciting city. Thanks also for singing the praises of our awesome Crew! They are great, and we would be lost without them. We would love to see you around Moxy Times Square again soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from irector of Guest Relations on 31 Mar 2024
Hey Nigel, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with boutique hotel feel. Rooms are SMALL - but that’s more or less expected in NYC.
Stayed 4 nights in Mar 2024
Response from Director of Guest Relations on 29 Mar 2024
Hey Anne, We loved your review and appreciate you choosing Moxy Times Square for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. The room was a little small - not much privacy.
Stayed 3 nights in Mar 2024
Response from Director of Guest Relations on 28 Mar 2024
Hello Laura, Thanks so much for the comments! We designed our cozy rooms based on what today's travelers are looking for. It's obviously not a traditional hotel stay, and we're glad you still enjoyed your overall stay. We hope you will come back to Moxy Times Square soon.Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Anastasia

Stayed 7 nights in Mar 2024
Response from Director of Guest Relations on 27 Mar 2024
Hey Anastasia, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola Abate,Director of Guest Relations

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Mar 2024
Response from Director of Guest Relations on 26 Mar 2024
Hi Chelsea, Thanks for this kind rating! It’s great to know how much you loved what makes us different here at Moxy Times Square. We hope you’ll come back to see us again real soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Stine

Stayed 5 nights in Mar 2024
Response from Director of Guest Relations on 13 Apr 2024
Hey Stine, We loved your review and appreciate you choosing Moxy Times Square for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

8/10 Good

Shaunene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything
Stayed 7 nights in Mar 2024
Response from Director of Guest Relations on 24 Mar 2024
Hi Shaunene, We are so glad our midtown location worked out great for you, and we hope you enjoyed touring our vibrant city. It was a pleasure hosting you at Moxy Times Square, and we look forward to your next visit. Peace + Love + MOXYNicola Abate,Director of Guest Relations

2/10 Terrible

Elaine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms would not recommend
Response from Director of Guest Relations on 25 Mar 2024
Hello Elaine, Thanks so much for the comments! We are sorry for not meeting your expectations. Our bedrooms are cozy and hyper-efficient, providing all of the little things that we feel today's traveler is looking for. We have five cool spaces here at Moxy Times Square where you can drink and eat, so there's a lot to experience during your stay. We are glad you gave us a try. Thank you again for taking the time to leave your feedback, and we hope you will revisit with us soon.Best,Nicola Abate,Director of Guest Relations

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moxy Times Square was a very modern and upbeat hotel. Neo trendy decor. I absolutely loved the grab and go breakfasts as well as the other available options…Legasea and Cafe d’Avignon. The rooftop dining and drink options at Magic Hour were amazing. Great Views from there.
Stayed 6 nights in Mar 2024
Response from Director of Guest Relations on 23 Mar 2024
Hey Cheryl, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola AbateDirector of Guest Relations

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is phenomenal, both to Times Square, Midtown, and subway stations. The bar and lounge were lovely and comfortable and the rooms were clean and used their small space in efficient ways.
Stayed 5 nights in Mar 2024
Response from Director of Guest Relations on 23 Mar 2024
Hey Alison, Thanks for the thoughtful review of Moxy Times Square. We enjoyed reading your comments, and we appreciate your attention to detail, especially our central location, excellent amenities and well-designed guest rooms. We hope you will come back soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

4/10 Poor

Oonagh

Disliked: Cleanliness, staff & service, amenities
Rooms not cleaned on days they were supposed to
Stayed 5 nights in Mar 2024
Response from Director of Guest Relations on 20 Mar 2024
Hello Oonagh, Thanks for choosing us and giving us your feedback. We apologize for the lack of housekeeping service you experienced during your stay. We regret the inconvenience this caused and are grateful for your patience. We are glad you told us about this issue, and we have shared this with our crew to make sure it doesn't happen again. We hope to have you back so we can show you the outstanding visit you deserve!Sincerely,Nicola Abate,Director of Guest Relations

2/10 Terrible

Jessica

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst night sleep I’ve ever had , am here for a half marathon. Not rested at all - club music was so loud all night .
Stayed 1 night in Mar 2024
Response from Director of Guest Relations on 18 Mar 2024
Hello Jessica, Thanks for choosing us and reviewing our hotel. We appreciate you being honest with us about your experience, and we really take your comments to heart. We truly regret that your time with us was disrupted due to excessive noise from the club. We are grateful for your patience. We'd love a do-over, so we hope you will come back soon!Sincerely,Nicola Abate,Director of Guest Relations

10/10 Excellent

Ty Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the options and opportunities to take at The Moxy. This property was so clean and full of personality. Down to the elevators the experience here is a nice change compared to other hotels.
Stayed 5 nights in Mar 2024
Response from Director of Guest Relations on 17 Mar 2024
Hey Ty, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola Abate,Director of Guest Relations

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Director of Guest Relations on 16 Mar 2024
Hey Nicolas, Thanks for this kind rating! It’s great to know how much you loved what makes us different here at Moxy Times Square. We hope you’ll come back to see us again real soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations

10/10 Excellent

Pilhun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comfortable hotel.
Stayed 4 nights in Mar 2024
Response from Director of Guest Relations on 13 Mar 2024
Hey Pilhun, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy Times Square. We hope you’ll come back to see us again real soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

Giselle

Travelled with partner
Friendly staff, clean room, quiet environment.
Stayed 4 nights in Mar 2024
Response from Director of Guest Relations on 13 Mar 2024
Hey Giselle, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola AbateDirector of Guest Relations

6/10 Okay

Sabrina

Travelled with partner
Liked: Staff & service
Convenient location. Room was super small and the bed was against the wall so kind of hard to get in and out of.
Stayed 1 night in Mar 2024
Response from Director of Guest Relations on 13 Mar 2024
Hey Sabrina, Thanks for sharing your comments about staying with us. We are disappointed knowing we didn’t meet all of your expectations, but we do appreciate the kind words about our prime location. We work hard and it’s great when it gets noticed! We would love to see you again the next time you are in New York.Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

DANIEL

Stayed 3 nights in Mar 2024
Response from Director of Guest Relations on 27 Mar 2024
Hey Daniel, We are pleased to hear that you enjoyed so much about our hotel! Thanks for your stellar rating. We can’t wait for you to come back and visit us here at Moxy Times Square!Peace + Love + MOXYNicola Abate,Director of Guest Relations

8/10 Good

yeji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is small but expected based on pictures and reviews. The fragrance in the room was very strong at first but luckily it went away after a day. There are two foldable mini chairs that were in the room that are quite squeaky and loud. We could not hear our neighbors talk, but we could hear the chairs squeaking which was a little noisy. Hotel room was very clean, and shower water pressure was fantastic. Hotel employees were friendly. The hotel is 5-10 mins from Koreatown and the major tourist spots so very convenient for walking.
Stayed 3 nights in Mar 2024
Response from Director of Guest Relations on 7 Mar 2024
Hey Yeji, We are grateful for this great rating and praise! We love that you noticed all the things that make Moxy Times Square special. We are sure our future guests appreciate all the details and tips! It was a pleasure hosting you, and we hope you revisit soon.Peace + Love + MOXYNicola AbateDirector of Guest Relations

2/10 Terrible

Jyotika

Stayed 2 nights in Mar 2024
Response from Director of Guest Relations on 26 Mar 2024
Hello Jyotika, Thanks so much for sharing your rating about your time with us. We are grateful for the feedback, and we truly regret not meeting your expectations. We are sorry your stay was not exceptional; that is not what we are about. We wish you the best with your travels and would love another opportunity to show you the stay you deserve the next time you are in New York City.Best,Nicola Abate,Director of Guest Relations

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Director of Guest Relations on 7 Mar 2024
Hey Ana, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola AbateDirector of Guest Relations

10/10 Excellent

dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean in the middle of it all.
Response from Director of Guest Relations on 4 Mar 2024
Hey Dean, We loved your review and appreciate you choosing Moxy Times Square for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations

6/10 Okay

Natasha

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The place is cool if you are coming for one night and you don’t plan on being in the room for more than just sleeping purposes. The room is set up like a camp room. There is no view besides that of other people’s apartments and office buildings. The pillows hanging on the wall had stains as well as the blinds on the windows. The bed was uncomfortable and the rooms are not sound proof. I was up for most of the night from the noise of people next door. There is no microwave or iron but there is a steamer. There are a lot of places inside to dine. The staff is exceptionally friendly I must add,but overall I would rate this place a 5 out of 10.
Stayed 1 night in Mar 2024
Response from Director of Guest Relations on 4 Mar 2024
Hey Natasha, Thanks for sharing your thoughts about our hotel. We’re very sorry our unconventional approach didn’t quite meet your expectations. We appreciate the feedback as we are always looking for ways to improve! We are so glad you enjoyed our fun vibe, and we would welcome the opportunity to have you back whenever your travels bring you this way!Sincerely,Nicola AbateDirector of Guest Relations