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Reviews of La Quinta Inn & Suites by Wyndham Brooklyn Central

2.5 out of 5
La Quinta Inn & Suites by Wyndham Brooklyn Central
1229 Atlantic Avenue, Brooklyn, NY

Reviews

6.8
Rating 10 - Excellent. 199 out of 765 reviews" "
Rating 8 - Good. 210 out of 765 reviews" "
Rating 6 - Okay. 141 out of 765 reviews" "
Rating 4 - Poor. 84 out of 765 reviews" "
Rating 2 - Terrible. 131 out of 765 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every
Stayed 3 nights in Mar 2022
Response from LaQuinta on 25 Oct 2022
Thank you!

2/10 Terrible

Suzanne

Stayed 26 nights in Aug 2022

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2022

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com put us in a hotel that was closed
The hotel was closed, and we received no notice about the closure from it or from Hotels.com, etc. The building had been sold to the city as a homeless shelter two days before our stay was to begin. We had to scramble to find a place to stay and paid more than what we would have paid at the LaQuinta. Ridiculous
Stayed 2 nights in Aug 2022

2/10 Terrible

Morris

Disliked: Staff & service, amenities, property conditions & facilities
Siamo arrivati circa alle 21.00 della sera, dopo 15 ore di viaggio tra 2 voli, uno scalo, un viaggio in treno è uno inn metro, con 3 minori stanchi, per le strade di periferia di Brooklyn di sera, con 5 valigie e tutte le difficoltà che comportano queste situazioni. Entriamo nella hall..trasandata e sporca, dove ci attende un ragazzo dal fare poco alberghiero, che ci dice che l’hotel è chiuso per ispezioni poco note, che ci avrebbero reso eventuale caparra ma che la camera non c’era più..stop. Probabilmente era lì solo per avvertire chi arrivava che non avrebbe avuto pernottamento, non ci ha aiutato in alcun modo a cercare altro o ad indicarci altre strutture, stava seduto e ci guardava. Siamo usciti e dopo aver consumato 15€ di giga per 3 minuti di ricerca online che non ha portato a niente, abbiamo iniziato a girare per Brooklyn alla ricerca di una struttura per poter passare la notte prima e possibilmente i giorni di permanenza. Fine della storia triste.
Stayed 4 nights in Aug 2022
Response from Thank you for the review. on 20 Aug 2022
Thank you for the review.

10/10 Excellent

Nadeem

Stayed 2 nights in Aug 2022
Response from LaQuinta on 20 Aug 2022
Thank you for the review.

2/10 Terrible

Artur

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from LaQuinta on 20 Aug 2022
Thank you for the review.

2/10 Terrible

Mohamed, Rochester

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have bad customers service
Stayed 2 nights in Aug 2022
Response from LaQuinta on 16 Aug 2022
Thank you for the review.

6/10 Okay

Laconia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Job to whomever caught the profile pic of the hotel!! My room faced the rear parking lot ($25 a night on a first come first serve basis). The street leading to the lot was blocked off and there was a party EVERY NIGHT in the parking lot. Not to mention, the wall of tents and homeless people that live back there as well. There was also a homeless couple that was caught squatting in one of the rooms and was thrown out by hotel workers. Totally NOT a part of their job but, they did what was necessary. The staff was super nice and very transparent about the situation and advised us to check our doors when leaving out to prevent theft and further squatting. They understood the conditions were not great and made do with what they could.
Stayed 2 nights in Aug 2022
Response from LaQuinta on 15 Aug 2022
Thank you very much for the review and we apologize that you had to experience the squatters.

2/10 Terrible

RIchard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from LaQuinta on 15 Aug 2022
Thank you for the review.

6/10 Okay

Kelly

Business traveller
Disliked: Amenities, property conditions & facilities
Almost no available parking except if you’re lucky to get one of the 10 spaces in their lot behind the hotel for $25. The next day my car was blocked in and even had a car in the lot with people selling things from their trunk. I could see this from the room I was given in the “cellar”. The window air conditioner changed temperature numbers on screen but temp. never actually changed and at one point just stopped. I had to shut down from outlet for five minutes then restart. Room appeared clean otherwise and bed was comfortable for the time I was in it. I probably would not stay there again
Stayed 1 night in Aug 2022
Response from LaQuinta on 14 Aug 2022
Thank you for taking the time to share your honest feedback regarding your most recent stay with us.

10/10 Excellent

Asha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from LaQuinta on 14 Aug 2022
Dear Asha, Thank you kindly for the 10/10 rating! We truly hope that you had a great experience at our property and hope you return in the near future! Warmest regards, La Quinta.

6/10 Okay

Carly

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
One of the windows didn’t close and it nosy at night with people outside and the train passing by. The Ac buttons was giving trouble as well
Stayed 1 night in Aug 2022
Response from LaQuinta on 12 Aug 2022
Thank you very much for the review! We apologize it wasnt as perfect as we would like it to have been.

4/10 Poor

Desiree

Travelled with group
Disliked: Cleanliness, staff & service
I didn’t like anything not friendly the housekeeper left the door open when we asked for toilet paper then u gonna pay for parking never once did I stay in any hotels n I had to pay for parking no extra blankets the tile coming up
Stayed 3 nights in Aug 2022
Response from LaQuinta on 9 Aug 2022
Thank you for your review.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean hotel but service lacking
Hotel was in good condition & spacious. Had an issue with my bedding and notified front desk I needed it replaced when I left @9am, when I returned @1245am that night, it still was not addressed. After telling front desk, new bedding was brought 45 minutes later.
Stayed 4 nights in Aug 2022
Response from LaQuinta on 8 Aug 2022
Thank you for such a detailed review! It was a delight to have you. We will be here with open arms on your next trip to NY!

6/10 Okay

Libby

Liked: Staff & service
Stayed 3 nights in Aug 2022
Response from LaQuinta on 8 Aug 2022
Thank you very much for the review Libby!

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was nice and clean, but the front desk person was never there. We had to wait 20mins for someone to check us in and 30 mins to check us out.
Stayed 1 night in Aug 2022
Response from LaQuinta on 7 Aug 2022
Thank you very much for taking the time to give us a review. It was a delight to have you. We hope you consider us for your next stay in NY.

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting and unsafe area
Stayed 1 night in Aug 2022

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2022
Response from LaQuinta on 6 Aug 2022
Thank you very much for taking the time to give us a review. It was a pleasure to have you stay with us. We hope to see you again soon!

10/10 Excellent

Ellen

Stayed 2 nights in Aug 2022

4/10 Poor

Jordan, N Las Vegas

Disliked: Staff & service
Warning, property CHARGES a $150.00 and refunded it in 7-14 days. They do not do authorizations like most hotels it’s a full charge.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was gross. Floors were dirty. Hotel itself was in bad shape. Neighborhood is not so great
Stayed 1 night in Aug 2022
Response from LaQuinta on 4 Aug 2022
Thank you for taking the time to review our hotel. We certainly apologize that your room was not to our standard. Your feedback has been shared with our team and we look forward to better serving you in the future.

10/10 Excellent

Felisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from LaQuinta on 4 Aug 2022
Dear Felisha, Thank you for staying with us and for your terrific review! We appreciate your feedback and hope to welcome you back soon. Happy Travels!

8/10 Good

Deanna

Travelled with partner
Liked: Property conditions & facilities
The area was very busy and loud because of the train station. And good luck finding parking
Stayed 2 nights in Jul 2022
Response from LaQuinta on 3 Aug 2022
Thank you so much for your opinions on our property. They are very helpful to our future guests.

8/10 Good

Selim Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel no complain
Budget hotel offers according to its price. Should not expect anything extra. Those who wants to use Subway for travelling Manhattan is convenient.
Stayed 2 nights in Jul 2022
Response from LaQuinta on 31 Jul 2022
Thank you for the review! We try to offer our best to our guest. Have a great one!

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from LaQuinta on 31 Jul 2022
Thank you so much!! Have a great one and hope to see you soon!

2/10 Terrible

Luza

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed three nights and they never cleaned our room or changed sheets and towels. Completely embarrassing
Stayed 3 nights in Jul 2022
Response from LaQuinta on 28 Jul 2022
Thank you very much for taking the time to give us a review. Our cleaning policies (Due to Covid) which you sign when you are checking in, state that cleaning must be requested. It is not automatic. It was a pleasure to have you stay with us.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, room comfort
Time to Recharge
My stay was comfortable and quiet. I needed some rest and was able to regroup. There was coffee and snacks at the lobby and I was able to buy food locally and keep it in the refrigerator in the room, plus there was a microwave as well. The only issue was the elevator broke down on my check out day.
Stayed 2 nights in Jul 2022
Response from LaQuinta on 28 Jul 2022
Thank you very much for taking the time to give us a review. It was a pleasure to have you stay with us. We hope to see you again soon!

2/10 Terrible

Alpana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful at all. Their elevator stopped working in the morning and we had to take the stairs down from the 7th floor with 2 suite cases. I understand the hotel can't do much if the elevator broke, but the front desk lady was talking to everyone like it's our problem and we must deal with it - the hotel has nothing to do with this. Not even one sorry for the situation.
Stayed 1 night in Jul 2022
Response from LaQuinta on 28 Jul 2022
Thank you very much for taking the time to give us a review.

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service
Close to Barclays
Stayed 1 night in Jul 2022
Response from LaQuinta on 27 Jul 2022
Thank you for staying with us and for your fabulous review! We hope to welcome you back soon!

2/10 Terrible

Ahmed, Vadureuil Dorion

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The good thing was the proximity to the subway. Much below average property. Poor breakfast, surrounding area not clean. House keeping not consistent. Old building, dirty sofa bed. Not to be repeated. Very bad value for money.
Stayed 5 nights in Jul 2022
Response from LaQuinta on 25 Jul 2022
Thank you for taking the time to review our hotel. Your feedback is extremely valuable to us and helps with our future planning. We deeply apologize that your stay was not as enjoyable as planned and hope you stay with us again for a second chance at exceeding your expectations.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from LaQuinta on 27 Jul 2022
Thank you very much for taking the time to give us a review. It was awesome to have you stay with us. We hope to see you when you stay in NY next time.

4/10 Poor

Ryan

Travelled with group
Liked: Staff & service
Bummer….
There should be more parking accommodations as street parking is not free and it’s impossible to pay every 2 hours for a spot right near the hotel, resulting in a parking ticket of more than $100!!!!!! Very disappointing way to end the trip
Stayed 1 night in Jul 2022
Response from LaQuinta on 24 Jul 2022
Thank you for your feedback from your most recent stay here at The La Quinta Inn and Suites Brooklyn Central. We are deeply sorry that you found your stay less than satisfactory. Rest assured we will be addressing all of your comments with our entire staff as a way to improve our service. Thank you again and we hope you will consider staying with us again in the future.

8/10 Good

Olivia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Costumer service
Stayed 3 nights in Jul 2022
Response from LaQuinta on 21 Jul 2022
Thank you very much for taking the time to give us a review. It was a pleasure to have you stay with us. We hope to see you again soon!

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Biggest complaint was that the hallway always smelled of pot, and the lobby sometimes did as well. Staff were respectful and helpful, though, and the room was quiet and clean.
Stayed 2 nights in Jul 2022
Response from LaQuinta on 19 Jul 2022
Thank you very much for taking the time to give us a review. It was a pleasure to have you stay with us. We hope to see you again soon!

4/10 Poor

Ricardo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022
Response from LaQuinta on 19 Jul 2022
Thank you for your feedback from your most recent stay here at The La Quinta Inn and Suites Brooklyn Central. We are deeply sorry that you found your stay less than satisfactory.

2/10 Terrible

Lisa

Stayed 1 night in Jul 2022
Response from LaQuinta on 19 Jul 2022
Thank you for your feedback from your most recent stay here at The La Quinta Inn and Suites Brooklyn Central. We are deeply sorry that you found your stay less than satisfactory.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. I had a room by the window. Everything worked properly. Everything went according to planned and I had no complaints. I would definitely recommend and I would definitely come back.
Stayed 4 nights in Apr 2022
Response from LaQuinta on 17 Jul 2022
Thank you for your wonderful feedback. As we continue to upgrade and improve our services your concern will be addressed accordingly. Hope to see you again in the future.

6/10 Okay

Sujata Bhattarai

Liked: Staff & service
Stayed 4 nights in Jul 2022

2/10 Terrible

Eduardo

Stayed 1 night in Jul 2022

4/10 Poor

Isabella

Liked: Cleanliness, staff & service
Disliked: Amenities
Give this place a miss. It does not represent good value for money--super noisy as it faces the train tracks so you hear the trains rattling all night, the AC wasn't working and I overheard other guests complaining about the same issue, and the breakfast was just a couple of cereal boxes on a table in the lobby.
Stayed 1 night in Jul 2022
Response from LaQuinta on 14 Jul 2022
Thank you for your feedback from your most recent stay here at The La Quinta Inn and Suites Brooklyn Central. We are deeply sorry that you found your stay less than satisfactory. Rest assured we will be addressing all of your comments with our entire staff as a way to improve our service. Thank you again and we hope you will consider staying with us again in the future.

8/10 Good

Tamalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. No disturbances. Accessibility to public transportation was great. Staff was amazing. I would return.
Stayed 2 nights in Jul 2022
Response from LaQuinta on 14 Jul 2022
Thank you very much for taking the time to give us a review. It was a delight to have you. We hope to see you on your next stay in NY.

8/10 Good

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the price
friendly staff , accessible but not in a clean neighborhood
Stayed 5 nights in Jun 2022
Response from LaQuinta on 5 Jul 2022
Thank you for the feedback! We apologize that our location did not make you feel safe.

10/10 Excellent

Tracia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ny nights
It was great , room was very clean and the hotel was very close to everything, walking distance.
Stayed 2 nights in Jun 2022
Response from LaQuinta on 2 Jul 2022
Thank you so much for taking the time to review our hotel! It was a pleasure to have you with us. We hope to see you again soon!

4/10 Poor

Sonya

Stayed 1 night in Jun 2022

8/10 Good

Molly

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2022
Response from LaQuinta on 30 Jun 2022
Thank you very much for taking the time to give us a review. It was a pleasure to have you stay with us.

6/10 Okay

LESLIE MARICE

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
There was a bee bug in the room we stayed at. And deposit isn’t returned yet.
Stayed 4 nights in Jun 2022
Response from LaQuinta on 27 Jun 2022
Thank you very much for taking the time to give us a review. It was a pleasure to have you stay with us. Your deposit will be showing in your bank soon.

10/10 Excellent

Nelfon

Liked: Cleanliness, property conditions & facilities, room comfort
Everything good and perfect except hotel dont provide toothbrush
Stayed 1 night in Apr 2022
Response from LaQuinta on 24 Jun 2022
Dear Nelfon, Thank you kindly for the 10/10 rating! We truly hope that you had a great experience at our property and hope you return in the near future! Warmest regards, La Quinta.

8/10 Good

Deanna

Stayed 1 night in Jun 2022