Staff was friendly and helpful. Hotel was overall clean, always seeing someone cleaning the lobby. Did not like that housekeeping missed a huge sticky spot right by the door, but they took care of it next day (we checked in late). The keycards did not work on the first day, other guests complained of the same issue. Other than that, the front desk was wonderful, overall clean and nice. Location was great in the heart of everything, had a room with amazing view of Manhattan and citifield stadium. Would recommend to friends and family.