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Volando Urai Spring Spa and Resort

4.0 star property
Travelers find tranquility at this mountain retreat where natural hot springs rejuvenate the body while on-site restaurants satisfy culinary cravings.

Choose dates to view prices

Located near Wulai Old Street, Volando Urai Spring Spa and Resort offers free breakfast, two restaurants, natural hot springs, a full-service spa, and a steam room. Guests enjoy the excellent facilities and in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Grandview Double Room, River View (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down duvets, free minibar

Grandview Double Room, River View (Include French Dinner and American Breakfast)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • River view
  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Suite Double (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down duvets, free minibar

Rooftop Suite Double (Include French Dinner and American Breakfast)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
  • Water view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite

1 bedroom, premium bedding, down duvets, free minibar

Rooftop Suite

  • Sleeps 2

【Mountain View】Deluxe Double Room

  • Sleeps 2

View all photos for Grand View Room

1 bedroom, premium bedding, down duvets, free minibar

Grand View Room

  • Sleeps 2

View all photos for Deluxe Double Room, City View (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Double Room, City View (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 Double Bed

Lake Suite

  • Sleeps 2

View all photos for Grandview Twin Room, River View (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down duvets, free minibar

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Rooftop Suite Twin (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down duvets, free minibar

Rooftop Suite Twin (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for 【Stream View】Grand View Twin Room

1 bedroom, premium bedding, down duvets, free minibar

【Stream View】Grand View Twin Room

  • Sleeps 2

View all photos for Rooftop Twin Suite

1 bedroom, premium bedding, down duvets, free minibar

Rooftop Twin Suite

  • Sleeps 2
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About the area

Located in Wulai, a neighbourhood in New Taipei City, Volando Urai Spring Spa and Resort is in the suburbs and on a river. Wulai Old Street and Neidong Forest Recreation Area are notable landmarks, and travellers looking to shop may want to visit Bitan Waterfront Shopping District and Gongguan Night Market. Lover's Trail and Wulai Waterfalls are two other places to visit that come recommended. Visit our New Taipei City travel guide
Map
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341

What's nearby

  • Taipei_WulaiOldStreet_553248621562623215_10
    Wulai Old Street
    2 min drive - 1.9 km
  • Taipei_NationalTaiwanUniversity_503012_9
    National Taiwan University
    24 min drive - 19.3 km
  • Sanxia Old Street
    Sanxia Old Street
    40 min drive - 39.1 km
  • Wulai Atayal Museum
    3 min drive - 2.3 km
  • Wulai Waterfalls
    7 min drive - 4.2 km

Getting around

  • Wulai Scenic Train Station
    3 min drive
  • Xindian Station
    13 min drive
  • Taipei (TSA-Songshan)
    67 min drive

Restaurants

  • çż ć±±éŁČ食ćș—
    2 min drive
  • ć±±ćœ°çŸŽéŁŸć±‹
    2 min drive
  • é›…ć„é“ćœ°ćŽŸäœæ°‘ć±±è±Źè‚‰éŠ™è…ž
    2 min drive
  • çƒäŸ†äŒŻæ“”ä»”éș”
    14 min walk
  • 月球:çŽ”æ­ŁćŽŸäœæ°‘ć±±è±Źè‚‰éŠ™è…ž
    2 min drive

About this property

Volando Urai Spring Spa and Resort

Luxury upscale hotel near Wulai Old Street
Located close to Lover's Trail and Wulai Waterfalls, Volando Urai Spring Spa and Resort provides free breakfast (local cuisine), a terrace and a steam room. For some rest and relaxation, visit the hot springs or the sauna. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hot tub and a snack bar/deli.
You'll also find perks such as:
  • Free self-parking and valet parking
  • Limo/town car service, hot springs on-site and a banquet hall
  • A 24-hour front desk, a porter/bellboy and tour/ticket information
  • Guest reviews speak highly of the first-rate property condition
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
Extra conveniences in all rooms include:
  • Spring water baths, toilets with electronic bidets and free toiletries
  • 32-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/cupboards, mini fridges and electric kettles

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Siliq Restaurant
  • Soyan

Things to do

  • Hot spring
  • Hot tub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 10:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ÂșC
  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday:
  • Hot springs

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 8 are not allowed at this adults-only property; all guests 8 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts

We should mention

Hot springs access available from 10:00 AM to 11:00 PM
Guests under 8 years old are not permitted at this adults-only property

Property is also known as

Urai Volando
Volando Urai
Volando Urai Spring
Volando Urai Spring Spa
Volando Urai Spring Spa & Resort New Taipei City
Volando Urai Spring Spa New Taipei City
Volando Urai Spring Spa Resort
Volando Urai Spring Spa Resort New Taipei City
Volando Urai Spring Taipei Ci
Volando Urai Spring Spa And
Volando Urai Spring Spa and Resort Hotel
Volando Urai Spring Spa and Resort New Taipei City
Volando Urai Spring Spa and Resort Hotel New Taipei City

Frequently asked questions

Is Volando Urai Spring Spa and Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Volando Urai Spring Spa and Resort?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Volando Urai Spring Spa and Resort?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Volando Urai Spring Spa and Resort?

Checkout is at noon.

Does Volando Urai Spring Spa and Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Volando Urai Spring Spa and Resort located?

Located in Wulai, this luxury hotel is within 3 mi (5 km) of Wulai Old Street, Lover's Trail and Wulai Waterfalls. XinXian Trail and Neidong Forest Recreation Area are also within 6 mi (10 km). Wulai Scenic Train Station is 29 minutes by foot.

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Reviews

Volando Urai Spring Spa and Resort Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 213 out of 323 reviews
Rating 8 - Good. 80 out of 323 reviews
Rating 6 - Okay. 20 out of 323 reviews
Rating 4 - Poor. 7 out of 323 reviews
Rating 2 - Terrible. 3 out of 323 reviews

Reviews

10/10 Excellent

FELICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!
Stayed 2 nights in Nov 2023

10/10 Excellent

Yorke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2022

8/10 Good

chen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything very nice. Wish food can do better.
Stayed 1 night in Feb 2023

2/10 Terrible

Takako

Disliked: Cleanliness, staff & service, property conditions & facilities
ă‚čă‚żăƒƒăƒ•ăŻć…šăæ•™è‚Čされどおらず、ホă‚čピタăƒȘăƒ†ă‚Łăźă‹ă‘ă‚‰ă‚‚ă€ă‚”ăƒŒăƒ“ă‚čăźæŠ‚ćż”ă‚‚ć…šăç„Ąă„ă€‚ăƒŹă‚čăƒˆăƒ©ăƒłăŒ2ă‚żă‚€ăƒ—ă‚ă‚‹ăŒă€ă©ăĄă‚‰ă‚‚æœ€æ‚Șă€‚ă‚żă‚€ăƒ€ăƒ«æ—ă‚’ăƒ•ăƒ„ăƒŒăƒăƒŁăƒŒă—ăŠă„ă‚‹ăšèŹłăŁăŠă„ă‚‹ăŒă€ć†’æ¶œă«èż‘ă„ă€‚ăƒ«ăƒŹă‚šă‚·ăƒŁăƒˆăƒŒă ă‹ă‚‰ăšäżĄé Œă—ăŠäșˆçŽ„ă—ăŸăŒă€ăƒ«ăƒŹă‚šă‚·ăƒŁăƒˆăƒŒă‚‚èœé­„ă‚ŒăŸă‚‚ăźă ă€‚ ăšă«ă‚‚ă‹ăă«ă‚‚ă€æœ€æ‚Ș。
Stayed 2 nights in Feb 2025

10/10 Excellent

Chia Yu

Liked: Cleanliness, staff & service, property conditions & facilities
陀äș†äș€é€šäž€ćˆ‡éƒœćŸˆć„œ
Stayed 1 night in Jun 2024

10/10 Excellent

Mayuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
äș‹ć‰ăźäșˆçŽ„ăŒćż…èŠă§ă™ăŒMRT新ćș—é§…ă‚ˆă‚Šă‚·ăƒŁăƒˆăƒ«ăƒă‚čă‚”ăƒŒăƒ“ă‚čăŒă‚ă‚‹ăźă§ă€äŸżćˆ©ă§ă™ă€‚ 静かでべどもゆっくりするこべがć‡șæ„ăŸă—ăŸă€‚ăœăČăŸăŸèšȘれたいです。 ć€§æ”Žć Žăźäœżă„æ–čăŒć°‘ă—ćˆ†ă‹ă‚Šă«ăă‹ăŁăŸă§ă™ă€‚ă‚‚ă†ć°‘ă—è©łă—ă„æĄˆć†…ăŒă‚ă‚‹ăšă„ă„ăšæ€ă„ăŸă—ăŸă€‚
Stayed 1 night in May 2023

10/10 Excellent

Hsu-yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

è‰Żć„œæœć‹™æ…‹ćșŠă€ç”•çŸŽçš„éąšæ™Żèˆ‡äșș文

è‰Żć„œæœć‹™æ…‹ćșŠïŒŒç”•çŸŽçš„éąšæ™Żèˆ‡äșșæ–‡ă€‚é€ć»łèˆ’é©ïŒŒäž€æłŠć››éŁŸçš„è±ç››é€é»žïŒŒć…Œć…·ć„ćș·èˆ‡çŸŽć‘łă€‚ é€šć…§æ•Žæœ”ïŒŒè™•è™•æœ‰ä»€äșșé©šè‰·çš„èŠŹèŠłïŒŒäœ†è§’èœçš„èœ˜è››ç¶Čă€æ–‘é§çš„ć€–ç‰†ă€éŽćșŠç”Ÿé•·çš„é€šé“é–“æ€æ œă€è€èˆŠçš„ć€§æ”Žć ŽèĄ›æ”Žèš­ć‚™æ˜ŻçšćŸźæ‰Łćˆ†çš„ćœ°æ–č。
Stayed 2 nights in Jun 2022

8/10 Good

chen-chia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
äșșæ–‡çš„ç¶“ç‡ŸćŸˆç”šćżƒ,äœ†æ˜Żèš­ć‚™ćŻèƒœć› ç‚șćčŽäč…æœȘć†æ•Žç†,感èŠș有äș›äžæ­; çŻ€ç›źćŸˆç”šćżƒćź‰æŽ’,äœ†æ˜Żç’°ćąƒè…čćœ°ć±€é™,æŽ»ć‹•çŻ„ćœć€Ș氏; 早晚æčŻæ± é–‹æ”Ÿæ™‚é–“ć€Ș晚
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

èˆ’æœèŒ•éŹ†ç™‚ç™’

äž€è”°ć…„ć€§ć»łèžćˆ°éŠ™æ°›çČŸæČčïŒŒæ•Žć€‹ćżƒæƒ…éƒœæ”ŸéŹ†äž‹äŸ†ïŒŒäž‹ćˆèŒ¶ă€æ™šé€ă€ćź”ć€œć’Œæ—©é€éƒœéžćžžć„œćƒïŒŒæˆżé–“ć…§æäŸ›çš„éŸłæš‚äčŸćŸˆé©ćˆæČˆæŸ±ćżƒæƒ…ïŒŒçœŸçš„ćŻä»„æ„Ÿć—ćˆ°é…’ćș—ćžŒæœ›ć…„äœçš„æˆżćźąéƒœćŻä»„äș«ć—ç”ŸæŽ»ïŒŒćŻæƒœé€™æŹĄæČ’çœ‹ćˆ°ç”ŸæŽ»ć„€ćŒè—èĄ“èĄšæŒ”ïŒŒäč‹ćŸŒæœ‰æ©Ÿæœƒäž€ćźšæœƒć†äŸ†ïœž
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Stayed 1 night in Dec 2020

8/10 Good

Joseph I-Chieh

Liked: Cleanliness, room comfort

Old hotspring hotel in a great location in Urai

The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.
Stayed 1 night in Dec 2020

10/10 Excellent

Chih Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環汃ć„ȘçŸŽă€çĄŹé«”éœ€æ›Žæ–°

飯ćș—敎體䟆èȘȘäœ”ćœ°äžć€§ïŒŒæŻ”èŒƒç„Ąæł•éŁŻćŸŒæ•Łæ•Łæ­„ă€‚ äœ†æœć‹™äșșć“Ąçš„æ…‹ćșŠć„Șè‰ŻïŒŒćŸˆć°ˆæ„­ă€‚ æˆżé–“èŁĄæœ‰äž€é»žæż•ïŒŒæ‰€ä»„æœ‰é»žć‘łé“ïŒŒäœ†æœ‰é™€æż•æ©ŸïŒŒć°±çšćŸźć„œé»žă€‚ 䜆敎體䟆èȘȘæ˜ŻäžéŒŻçš„ă€‚
Stayed 1 night in Dec 2020

8/10 Good

Chi chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
é€é»žçœŸçš„ćŸˆæœ‰æ°Žæș–ă€‚ć„œćƒïŒŒ
Stayed 1 night in Oct 2020

10/10 Excellent

Meng-Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
敎體䟆èȘȘæ˜Żć„œçš„ ćȘæ˜Żäžć·§é‡ćˆ°éŁŻćș—æ¶ˆæŻ’ æˆżć…§æœ‰æ­»èŸ‘èž‚ 撇陀蟑螂 æ˜Żæ»żćˆ†äœćźż
Stayed 1 night in Aug 2020

10/10 Excellent

HaoHsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
æœćŠĄéžćžžæƒŠè‰łă€‚
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and view, wonderful staffs. Some parts of the building showing signs of aging. The infinity pool is now only used for performances, wish they reopen it for swimming.
Stayed 1 night in Jul 2020

10/10 Excellent

Hui Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

äœćźżäœł

äœćźżäœł 逐éŁČ氚揯
Stayed 1 night in Apr 2020

8/10 Good

Hsin Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for relaxation

Nice place to relax
Stayed 1 night in Apr 2020

10/10 Excellent

YIPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ćŸˆæŁ’çš„æžĄć‡äŒ‘é€Šçš„éŁŻćș—ïŒŒé‚„æœ‰çŸŽéŁŸćŻä»„äș«ç”šïŒ
Stayed 1 night in Jan 2020

8/10 Good

CHIH HUNG

Liked: Cleanliness, property conditions & facilities

ć°šćŸ…ćŠ ćŒ·

ä»„é€™æšŁçš„æˆżćƒč äœćźżć“èłȘć°šćŸ…ćŠȘ抛
Stayed 1 night in Dec 2019

10/10 Excellent

YOONKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

완전 ê”żê”ż!!

혞ìș‰ìŠ€ ì œëŒ€ëĄœ 할수 있는 êłłìž…ë‹ˆë‹€. 맀년 갈 예정입니닀.
Stayed 3 nights in Dec 2019

2/10 Terrible

Kai ho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

è¶…çˆ›çš„éŁŻćș—

æˆ‘æ˜Żèš‚äž€ć€§ćșŠïŒïŒè¶…çˆ›çš„ïœžć€§ćŒ…ć°ćŒ…ćˆ°é‚Łé‚ŠïŒæ‰èȘȘćȘèƒœć…©ćŒ”ć–źäșșćșŠćˆäœ”25000䞀晚的氎æș–我äčŸæ˜ŻèŠ‹è­˜ćˆ°äș†
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional services and great view. Definitely would come back in the future.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

é‚„ć„œ

äžéŽäžć€±ć§ïŒŒç•ąç«Ÿé…’ćș—äčŸæŻ”范老çąșćŻŠæœ‰äž€é»žè€ćŒ–äș†ïŒŒäœ†ćŒć€æœ€ć„œçš„é…’ćș—ä»æ˜Żäœ ïŒŒé›–ç„¶ćƒč栌有䞀點èȮ。
Stayed 1 night in Dec 2019