Hotels near New Haven City Hall

"Clean room, friendly staff, and convenient location."

"Staff was helpful and the rooms were nice. Love that there wasn’t carpet in my room."

"We had a great time, loved the decor, everything was nice and clean, staff was really nice, close to campus and cool shops, staff was really nice to our service animal"

"Cleaniness "

"I didn’t get any help coming or going with my luggage. I never even saw anyone to help."

"Really charming yet chic hotel with great service! Will definitely be back. "

"I had a fantastic stay at this hotel and would absolutely give it five stars. This was a last-minute decision for us, but it turned out to be an amazing choice. The room was very comfortable and felt warm and cozy, making it easy to relax right away. From the moment we arrived, the staff were warm, welcoming, and incredibly attentive, making the check-in process smooth and stress-free. The room was spotless, well-designed, and had everything we needed for a comfortable stay. The location was also perfect—convenient to nearby attractions while still feeling quiet and safe. Overall, this hotel exceeded our expectations in every way. We would definitely stay here again and highly recommend it to anyone looking for a comfortable and enjoyable experience."

"Good choices. Healthy options. "

"The check-in process was a nightmare. We were left standing on the street trying to gain entry to the building, which is located in a noisy intersection across from a municipal facility. The area did not feel particularly appealing, and there were no amenities—no restaurant, no services, and no designated parking. There was nothing about the property that felt luxurious. Despite having prepaid for two nights (with only a 50% refund available if canceled five days in advance, otherwise non-refundable), we were never able to access the apartment. We ran into repeated issues processing my credit card for incidentals while standing outside. Although the customer service representative was polite, it took several calls to try to resolve the issue. After about 30 minutes of waiting on the street, we gave up, returned to our car, and found a nice hotel instead. While driving to our new reservation, the representative called back to say the issue had finally been resolved and we could now access the apartment—but by then, we were no longer interested. In hindsight, we’re glad we chose not to stay there."