New Hartford hotels from RM304

"Our stay was “ok”. Staff was friendly- however when we checked in one of the service representatives smelled heavily of cigarette smoke, which was off putting. When we opened the door to our room we were hit with a blast of cleaning solution odors. We had to open the window and door to allow some of the smell to dissipate. The bathtub had obvious staining and was very discolored. We ended up purchasing cheap flip flops as a quick alternative to not have to stand on the tub floor. The shower temperature will shift without the knob being adjusted- when it was adjusted the temperature would continue to fluctuate. The bed was firm and the pillows were pretty awkward. The room served its purpose- but we weren’t 100% comfortable and had concerns about the tub cleanliness. Due to the odors, tub stains, and uncomfortable bed- we won’t be returning."

"Dirty, mattress was on metal slab very loud moving around "

"Rooms were very clean staff was very friendly "

"Our bed was not an actual bed but a mattress placed on some sort of box that made noise every time you laid on it."

"The young girl at the front desk was extremely sweet and checked us in fast. Rooms are spacious, coffee in the lobby was a great perk and the onsite restaurant was delicious while being reasonably priced. We stay often while visiting my daughter at Utica University."

"The hotel was under construction and smelled strong of paint. "

"A cozy hotel at a quiet location. But still has a room to grow. Should pay attention to other reviewer’s comments and you can definitely become a four or above star hotel."

"The outlets near the bed did not work. The room was ok as far as cleanliness but the sheets seemed stiff, the pillows flat and the bed itself was not comfortable but maybe others prefer a stiff firm bed... all depends on you preference. It wasnt the nicest area. I was alittle concerned about the safety of ourselves and our car. The teens/young adults having a fire in the lawn. Homeless people walking around the property peeking into windows of cars.... So while the price was right i don't think Ill stay there again."

"Because of my son’s club soccer career, my family has had the opportunity to spend many nights in hotels across the country. We have come to enjoy the Marriott and consider them a high-level mid range hotel. The hotel was lovely. The staff was great and the room was beautiful, however, the the bathtub was less than par. It had several chips all across the bathtub and simply put aesthetically appeared gross. It was operational and functional, but just terrible to look at. It seemed like it belonged in a motel six rather than the level of expectations that I have experienced staying at the Marriott Bonvoy. I did speak with The desk clerk, and she was very understanding and said that she would have maintenance look at it. I will attempt to attach some photos to show you exactly what I am speaking about."