Hotel Dekat New England Sweetwater Farm & Distillery

"We booked in March but the property was sold and reopened two weeks prior to our arrival. Our reservation was not valid per the new owner so we had to repay for our stay. Expedia did refund me for the previous reservation.Since the motel had just reopened the pool/hot tub/gym were all closed which was disappointing. The room was nice, clean and recently remodeled. However, there was a lack of housekeeping. We had to ask for new towels a few times and our room was never turned over during our 6...

"Super clean, staff very nice, cabins had kitchens and fireplace that were very nice, but the coffee maker did not work. Nice you could spend just one night but really once there you are going to want to spend at least two. No amenities like pool or gym but they did have the worlds smallest sheep. :) It would be nice if they had a couple of cabins with a jacuzzi tub for after a long drive. It was hard to get to but i think our GPS messed up and took us onto lots of gravel roads to get there so...

"Fantastic breakfast!"

"Christmas lights on the balcony flooded the first floor room with light all night long. No blackout curtains. Rooms on first floor near front desk were noisy. "

"Great location downtown near good restaurants. The hotel is old and full of character and history. Microwave, good shower, many cable TV channels, refrigerator, elevator- all in good order. With a cinema and restaurant in the lobby. We watched a movie (The Sheep Detectives)."

"Fabulous home, breakfast, staff, and location. Excellent value! Will definitely be back!"

"This is a well maintained budget hotel. The building is "classic" but the rooms have been updated."

"VERY PLAIN BUT CLEAN ROOM.... OK FOR AN OVERNIGHT"

"The continental breakfast was good - a variety of fresh baked goods, yogurts, fresh fruits, granola, teas, and the coffee was excellent! It would have been nice to enjoy a hot breakfast on the cold and gloomy morning that we were there, though. We enjoyed meeting our friendly host, Joe, and had a nice conversation with him as he explained the history of the property and some future kitchen renovations he has in the works. Parking was no problem - plenty of space, well-lit, felt absloutely...

"I am disgusted by the behavior of the general manager who hung up the phone on me. I paid for my room in FULL for 2 nights but when I arrived the next day (flight was delayed) I was told I couldn’t check in because they had cancelled my room (kept my money) and sold my room to another guest So that means they got to benefit TWICE from one room Cancelled my room and left me stranded with nowhere to stay And when asked for my money back on the phone with manager, she hung up the phone on me...

"This place is a dump Pretty much a motel Looks and smells dirty The curtains in bathroom are filthy The tub is disgusting and black No pride in the upkeep of this property Dirty walls and carpets Exposed outlets Didn’t even clean our room I only stayed here because Hampton inn was sold out NEVERRR AGAIN I even left a day early because I refused to raid a shower there"

"Everything was OK, except for the coffee they use (Folgers) It was almosty undrinkable;bitter and harsh."

"Great rooms, comfortable, clean, very modern. Friendly staff. Highly recommend!"

"Staff at the front desk could have been and looked more professional"

"Very clean and helpful staff. Breakfast was pretty good"

"Centrally located and close to restaurants. "

"I don’t know where to begin. The place smelled like cigarette smoke. When I tried to check in I had to ring a bell and was to come back as the front desk staff seemed to all go out to lunch. After finally checking in, the tv didn’t work, the iron is broken and spilled water everywhere when I tried to iron my clothes. The bathroom showers had mold everywhere and I was genuinely afraid to step on the carpet, barefooted or touch anything in the room. I had to put my own bedsheets and pillowcases on...

"We arrived and the hotel had no running water : no working bathroom no showers that worked . They had not had water for 2 days and could not say when it would be turned on again . No one called to notify us or offer a solution upon check in ."

"Worst hotel I’ve ever stayed at never staying there again dirty smelly and gross"

"The customer service alone here makes me want to stay here time and time again! Every single staff member I dealt with at the front desk and on the phone was so kind and extremely pleasant to deal with. As a solo traveler, this also gave me a feeling of safety which I truly appreciate. The rooms may be slightly outdated, but was clean and comfortable for a one night stay. The mattress was a bit softer than I prefer, but the A/C ran great and I slept like a baby all night with zero disturbance....