Hotel Keluarga di New Bern

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"The only problem I had was checking out. I split the cost with my sister and only her card got charged for the full amount which caused her card to have a negative balance. Not cool"

"Not a great experience- we will not return. Location of property not where we expected- would select a room located in town with walking distance to shops and sites next time. Access to property difficult. Climate control of overall property hallways and room had a damp feel in the air. King bed was lumpy. Toilet ran extremely slowly after a flush and was basically non-functioning - ick. Use of first floor public restroom as a back up was equally disappointing as that area was filthy - no one...

"This hotel and it's staff were very helpful to my wife and I during a very difficult time. Booked this hotel during my mother's funeral and they went above and beyond to accommodate our needs. 3 days straight our flights back to Rhode Island was canceled due to lack of an itinerary and all 3 times they accommodated our stay on a moments notice. Not only did we have to rebook the room, we had to rebook our rental as well. We became so well known to staff that it felt as though we knew them...