2/10
I tried to cancel my reservation with your awful company. Your policy regarding no cancelation is absurd. Had I known that, I never would have booked with your awful company. Your customer service rating should be a zero. My mom broke her leg and we were not able to check in but you charged me anyway. I will never ever use your services again. People please book directly with any hotels. It’s not worth the headache. Your company is just awful. You are only interested in keeping peoples money and not offering good services.
Germana
Menginap 1 malam pada Jul 2025