Hotels in Nepenthe, Sedona

"The fridge was not good and the air conditioner was broken and the house keeping was not good don't clean the rooms good at all "

"The room was very nice. I have stayed at this Inn in the past and it wasn't as nice. There were bug issues in the past. It was a relief to see the great shape the room was in. The pool and hot tub were very nice. The hot tub was a nice temperature. The pool was refreshing. Judi provided excellent service. She kept checking with us to make sure we had everything we needed. The room was well stocked for our stay. We never needed to ask for anything. Patricia provided us an excellent check out experience. We will definitely stay here again."

"I cannot speak to the amenities since we basically used the resort as a place to crash after a busy day hiking or going out about the town but the staff were friendly and helpful. Great place to stay. Only reason why it isn’t a 5 star recommendation is that the room (studio) was a little more cramped than the picture let on. We usually get a single bed room when traveling without kids and don’t usually feel as cramped as we did this time. Property and room were clean, staff helpful and parking was easy. I’d recommend this resort if you want to spend more money, to upgrade the room."

"We arrived just before the 4:00 pm check-in and were met with a very indifferent response at the front desk. We were told our room might not be ready, given vague parking directions, and had to return later for keys. Our building was also difficult to find. That evening, we discovered the coffee maker was missing a lid and unusable. After calling the front desk, we waited nearly an hour and had to follow up before someone brought a replacement, which they themselves said was “dirty.” No apology was offered. The next morning, the TV in one room wasn’t working because it wasn’t even plugged in. The suite showed noticeable wear, including cracked tile and marks in the shower. When we raised concerns, the response was simply to ask if we wanted maintenance rather than acknowledge the experience. For nearly $1,200, this was very disappointing. Issues happen, but the service and follow-through here fell short. I cannot recommend staying here for the price. "

"Nice place, great location "

"We booked a junior suite. Our suite had an adjoining room. The door between our room and the adjoining room was paper thin. We could hear every word of our neighbors from their bed. Worse, our other neighbor eith no adjoining door, we could hear their morning pee and flush routine. Ugh"

"Staff at check-in was exceptional. Angel had a smile on his face and was very courteous to everyone."

"Great size studio perfect for our weekend stay"

"The service was exceptional. The grounds were beautifully maintained and the views were incredible. I especially appreciated how quiet it was at night."