Hotel berdekatan Muzium Nasional Coal Mining

"Room was ok . Dull dark decor and v small television. Table light worked but wonky and carpet threadbare in some areas . Clean . Check in was not very welcoming , lady seemed rushed and no pleasantries . Asked for more milk which didn’t get . Meal in the evening was good . Sticky toffee sauce was more like weak caramel. Decided not to stay the night so returned home so can’t comment on breakfast. Staff serving meal v good . "

"A beautiful place to stay, would highly recommend. "

"Excellent staff always very helpfull and ensure out function goes very smoothly"

"Room was nice, but very small beds Check out a bit early (10am) which is also when they stop serving breakfast, "

"Great staff"

"Clean but dated room. Had trouble with noisy neighbours and the night porter tried to sort it but wasnt to be....however the manageress Gillian was great sorting a free replacement stay. "

"Friendly staff, quiet location and easy reach to shops"

"Good central location. We were shocked by the state of the entrance to the apartments from the street, not a good first impression. No lift so had to climb three floors of stairs with luggage but did have help offered to us which was nice. The apartment was small, darkly decorated in grey and quite disappointing. Some things missing in the kitchenette (no forks) and a broken glass so left a note. It was clean though and had a comfy bed. Furniture damaged and bedside light not working. Didn't...

"Continental breakfast was good and staff were very helpful. The rooms are a bit outdated, stayed in a double room on the ground floor. And they do need to dust the furniture in the room. Bathroom was modern looking and clean like it had a refurbishment. Staying on the ground floor was a bit noisy at times with doors closing etc and hearing the bar and staff entrance door opening and closing. Overall good values for money and nice to have Co-op and Tesco nearby. Plus the Italian restaurant...

"Breakfast was superb did not get to spa"

"Apart from my room which was warm and comfortable but lacked a bath towel, with only a shampoo and a very little round soap being provided, the whole place seemed sad and lonely. The Reception was poorly lit and signed, and was cold and damp; I appeared to be one of only two guests staying on the Saturday night and the guests in the room next to mine kept their television on until 5.15am and periodically seemed to drop something heavy on the floor. I was much later arriving back, after my...

"The hotel its self is really modern and well presented but we had an issue with some sort of bug in our room/bed . Both my husband and myself were bitten quite a lot . The staff were really helpful and apologetic and were just waiting to hear back from them regarding this issue"

"great location and gym"

"All were fine and the room was really comfortable. The location was good, just in a walking distance from the station (railway/bus). I was sorry that I didn't read the check-in instruction, but the host was kindly admitting me when I arrived without a prior conversation. I really appreciate. "