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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with sauna and seasonal outdoor pool

Choose dates to view prices

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Sports facility
Exterior
Daily buffet breakfast (JPY 3960 per person)
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included
The current price is RM337
RM416 total
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 2 Single Beds

Iron/ironing board, free WiFi

Classic Room, 2 Single Beds

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

Iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Mountain View

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

Iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room, 2 Single Beds

Iron/ironing board, free WiFi

Classic Room, 2 Single Beds

7.2 out of 10
Good
(10 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Iron/ironing board, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(10 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Japanese Style Room

Iron/ironing board, free WiFi

Classic Japanese Style Room

7.2 out of 10
Good
(15 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 10
  • 4 Twin Futons

View all photos for Classic Family Style Room

Iron/ironing board, free WiFi

Classic Family Style Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 10
  • 4 Twin Beds
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About the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302

What's nearby

  • Nasu Rindo Lake - 9 min walk - 0.8 km
  • Nasu Safari Park - 8 min drive - 4.8 km
  • Fujishiro Seiji Museum - 10 min drive - 7.2 km
  • Nasu Highland Park - 16 min drive - 12.4 km
  • Nasu Animal Kingdom - 19 min drive - 17.3 km

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima (FKS) - 54 min drive

Restaurants

  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪那須の恵みMekke! ブッフェ&マルシェ - ‬10 min walk
  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪クーシ - ‬15 min walk

About this property

Grand Mercure Nasu Highlands Resort & Spa

Upscale family-friendly hotel near Nasu Rindo Lake
Located close to Nasu Safari Park, Grand Mercure Nasu Highlands Resort & Spa provides an indoor public bath (no minerals), shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local and international cuisine buffet restaurant, Le　SENSORIEL, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and a lift
  • 6 meeting rooms, luggage storage and a 24-hour front desk
Room features
All 189 rooms include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Mini fridges, heating and housekeeping

All-inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le　SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3960 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on 3 Sept 2025 start from RM 337.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Nasu Highlands Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Nasu Highlands Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Nasu Highlands Resort & Spa?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Nasu Highlands Resort & Spa?

Checkout is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Nasu Highlands Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Nasu Highlands Resort & Spa located?

This family-friendly Nasu hotel is within 3 mi (5 km) of Nasu Rindo Lake and Nasu Safari Park. Fujishiro Seiji Museum and Onsenjinjya Shrine are also within 6 mi (10 km).

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Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 152 out of 362 reviews
Rating 8 - Good. 143 out of 362 reviews
Rating 6 - Okay. 47 out of 362 reviews
Rating 4 - Poor. 14 out of 362 reviews
Rating 2 - Terrible. 6 out of 362 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Makoto

Liked: Amenities
オールインクルーシブがありがたい
Stayed 2 nights in Aug 2025

8/10 Good

???

プールがありとても良かったが、ロッカールームが狭すぎる
Stayed 1 night in Jul 2025

8/10 Good

Orie

Disliked: Property conditions & facilities
初めて宿泊しましたが、とても良いホテルでまた泊まりたいと思いました。ただ一つ、洗濯機と乾燥機の数が宿泊客に対して少ないのが残念。子供が4人なので洗濯と乾燥ができるのは帰ってから楽！と思い、なんとか洗濯はしましたが乾燥機がなかなか空かず…0時近くまで待ったのですが、結局かけられず。ランドリーの施設がもう少し充実するともっともっと快適になるかと思います。
Stayed 1 night in Aug 2025

8/10 Good

Kana

Liked: Cleanliness, staff & service, property conditions & facilities
那須自体が子どもの楽しめるスポットがたくさんあるので、周辺施設でもたっぷり楽しめて子連れには最高だなと思いました！ 欲を言うなら屋内プールがあれば雨でも楽しめるのになーと。 あとは我が家は暑がりなので空調が温度を変えられないのが少し不便でしたが、扇風機を貸してくださり助かりました！
Stayed 2 nights in Aug 2025

6/10 Okay

Ryuji

Disliked: Cleanliness, staff & service, amenities
建物は古いですが、目立つところ(エントランス、ロビー、浴場等)は改修されていますので綺麗です。泊まった部屋(521)は壁が一部剥離していました。 朝のフロントスタッフ人数が足りていませんでした。一人の方が対応していたのですが、その方が電話を受けてしまい10分以上待たされました。その間にフロント前には５組以上の列ができていました。改善してほしいと感じました。
Stayed 1 night in Aug 2025

10/10 Excellent

Iwamoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Aug 2025

8/10 Good

shingo

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

watanabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

ETUKO

Liked: Staff & service
夕食時のドリンクは、とても嬉しかったですか、ラウンジ使用ができる時間が、少ないすぎでがっかりです。
Stayed 1 night in Jul 2025

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, property conditions & facilities
広くてよかったです。
Stayed 1 night in Jul 2025

10/10 Excellent

Rie

Stayed 1 night in Jul 2025

8/10 Good

Shota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リニューアルされており全体的に内装は綺麗。ただ、レストランのトイレだけ古いのが気になった。スタッフさんの対応に不満な点はなし。ラウンジは家族連れでくつろげて良かった。
Stayed 2 nights in Jul 2025

4/10 Poor

Megumi

Stayed 1 night in Jul 2025

6/10 Okay

nobuhiro

子連れで宿泊するのにちょうど良かった。
Stayed 1 night in Jul 2025

6/10 Okay

Taichi

Liked: Cleanliness, staff & service, amenities
ホテル内に小さい子供が遊べる施設、ゲームセンターがあり、外には大きな滑り台などの遊具があって、子供は大喜びでした。ロビーは広く、夜にジャズの演奏をしていて、とても良い雰囲気でした。朝食ビュッフェは最上階で景色を見ながら食べられます。お風呂は（男湯ですが）、大浴場、サウナ、露天風呂とありましたが、もう一種類くらいあると満足かなと思いました。部屋は広く四人家族（大人2人、子供2人）で十分でした。
Stayed 1 night in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Jun 2025

6/10 Okay

Risa

Disliked: Staff & service, amenities, property conditions & facilities
夕食なしのプランでしたが、チェックインの時に夕食の席が空いてるから追加料金(大人1人8600円くらい、1歳11ヶ月の子供は無料でした)支払えば食事出来ると案内がありました。疲れきってしまって外出するの億劫だなと思っていたから助かりました。 他のホテルとは離れてる場所(山の上の方？)にあり、夜はとても静かでした。夜は雨だったがら朝は晴れて景色が良かったです。 昔のホテルを改装してるのか所々古い設備があります。 チェックインの時、フロントに3人いたが1人もチェックインですか？など声をかけてくれなかったのはマイナスポイントでした(声かけられるの待ちなのでしょうか？)
Stayed 1 night in Jun 2025

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
キレイで広くてよかった
Stayed 1 night in May 2025

8/10 Good

Ayaka

Stayed 1 night in Jun 2025

10/10 Excellent

norimasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小さい子供も楽しめる空間もありよかった
Stayed 2 nights in Jun 2025

10/10 Excellent

Yoshiko

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Hi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊した当時、天候が悪く強風だった為、窓の外からの隙間風が入る音が凄く気になりました。 それ以外はとても良かったです。スタッフさんの接客、対応、チェックアウト時の清掃員さんの挨拶、プレイルームの広さ、子連れに優しいホテルだと思いました。
Stayed 1 night in May 2025