Dear Rebecca, We are sorry to hear about your disappointing experience during your stay with us. Our priority is to ensure every guest feels welcomed and well taken care of, and it saddens us to learn that we fell short of meeting your expectations. Regarding the problems you encountered, we apologize for any inconvenience caused by the construction in the area and the associated noise disturbances. We understand the importance of a peaceful environment for our guests' comfort and will share your feedback with the appropriate individuals. Additionally, we regret any dissatisfaction with our breakfast offerings and parking fees. We strive to provide a variety of options to cater to different preferences and apologize if we missed the mark in this instance. Your feedback is invaluable to us, and we will use it to improve our services and ensure a more pleasant experience for all our guests. We truly hope for the opportunity to welcome you back in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Ms. Chenault, Thank you for the wonderful rating for Hayes Street Hotel! We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warm regards,Jasna Vojcic,General Manager

Thank you so much for taking the time to leave us a review. We sincerely appreciate your business and your valuable feedback. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Have a great day!

Thank you so much for taking the time to leave us a review. We sincerely appreciate your business and your valuable feedback. We hope to host you again under different conditions. Have a great day !

Dear Donna, Thank you for your candid feedback. While we are glad you were pleased with our location, we sincerely apologize for the noise disturbance you encountered and the inconvenience it may have caused. We strive to provide our guests with a relaxing time with us, but regret that this was not your experience. Please know that our front desk is always available to make you more comfortable. Furthermore, we are sorry for your disappointment regarding our parking charges. We try to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. Thank you again; we hope to welcome you back in the future for the tranquil visit you deserve.Warm regards,Jasna VojcicGeneral Manager

Dear Ecem, Thank you for the feedback. While we are glad you had an overall pleasant stay, we sincerely apologize for the service issues you encountered and the inconvenience it may have caused. We strive to provide our guests with seamless time with us but regret that this was not your experience. We will share your remarks with the appropriate teams. Furthermore, we are sorry for any difficulties you endured due to some external factors. Please know that our front desk is always available to make you more comfortable. Thank you again; we hope to welcome you back in the future for the exceptional hospitality you deserve.Warm regards,Jasna VojcicGeneral Manager

Dear Francisco, Thank you for staying at Hayes Street Hotel and for your feedback. We are pleased we met your expectations and that our location was perfect for your plans. We also appreciate you mentioning our efficient internet service- which is a must nowadays. It was a pleasure hosting you, and we look forward to seeing you again soon. Warm regards,Jasna Vojcic,General Manager

Dear Jeff, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Warm regards,Jasna VojcicGeneral Manager

Dear Kellen, Thank you so much for sharing your experience with us. We're delighted to hear that we could accommodate your request for a first-floor room and provide complimentary valet parking as a token of appreciation for your essential work in healthcare. Ensuring a clean, comfortable, and affordable stay for our guests is our top priority, and we're thrilled that you found your experience with us to be both pleasant and respectful. We look forward to welcoming you back to Hayes Street Hotel for another memorable stay in the future.Warm regards,Jasna VojcicGeneral Manager

Thank you so much for taking the time to leave us a review. We sincerely appreciate your business and your valuable feedback. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Have a great day !

Dear Sandra, Thank you for choosing Hayes Street Hotel and for posting a review. We are pleased to know that you had an overall enjoyable stay and that our thoughtful associates and delicious breakfast made for a memorable experience. However, we regret not meeting all of your expectations and sincerely apologize for the noise disturbance you encountered during your visit. Please know that our front desk is always available and happy to make you more comfortable. Thank you again; we hope to welcome you back in the future for the tranquil stay you deserve.Warm regards,Jasna VojcicGeneral Manager

Thank you so much for taking the time to leave us a review. We sincerely appreciate your business and your valuable feedback.

Dear Nicholas, Thank you for the perfect rating. We are glad you had a wonderful time at Hayes Street Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warm regards,Jasna VojcicGeneral Manager

Dear Paul, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hayes Street Hotel; we hope to see you again soon. Warm regards,Jasna VojcicGeneral Manager

Dear Jose, Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you found our staff to be extremely polite and enjoyable to be around. It is always our goal to provide exceptional service to our guests, and we are delighted that our team members at the front desk and our valet exceeded your expectations with their professionalism. We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Jasna VojcicGeneral Manager

Dear John, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our rooms satisfactory despite the ongoing construction in the area. We apologize for any inconvenience you experienced with your room card. We appreciate your patience and understanding. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Ryan, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hayes Street Hotel. We look forward to welcoming you back on your next visit!Warm regards,Jasna VojcicGeneral Manager

Dear Joseph, Thank you for taking the time to share your feedback with us! We're delighted to hear that you found Hayes Street Hotel to be a great value for your money. Providing excellent service and comfortable accommodations at an affordable price is always our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Warm regards,Jasna VojcicGeneral Manager

Dear Teresa, Thank you for sharing your feedback with us. We're glad to hear that our hotel provided you with an affordable and comfortable place to rest. Your additional feedback and satisfaction are important to us, and we hope to have the opportunity to welcome you back in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Geoffrey, Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Warm regards,Jasna Vojcic,General Manager

Dear Jon, We are delighted to hear that you found Hayes Street Hotel to be conveniently located with easy access to both midtown and downtown areas. Providing our guests with convenient access to key destinations in the city is a priority for us, and we are pleased to know that our efforts have contributed to enhancing your overall experience. We hope to have the pleasure of welcoming you back to our hotel in the near future for another enjoyable stay.Warm regards,Jasna VojcicGeneral Manager

Dear Sarah, Thank you very much for taking the time to share your feedback with us! We are thrilled to hear that you found our staff to be very polite and welcoming during your stay. Providing exceptional hospitality and making our guests feel valued is at the heart of what we do, and we are delighted that our team made a positive impression on you. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Hayes Street Hotel for another wonderful experience soon!Warm regards,Jasna VojcicGeneral Manager

Dear Kaitlin, We are thrilled you had an excellent stay at Hayes Street Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm regards,Jasna VojcicGeneral Manager

Dear Miles, We are thrilled you had an excellent stay at Hayes Street Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm regards,Jasna VojcicGeneral Manager

Dear Timothy, We appreciate your feedback regarding your recent stay at our hotel. While we are pleased to hear that you found the hotel to be satisfactory overall and conveniently located near downtown, we regret any inconvenience caused by the noise disturbance. Please accept our apologies for any disruption to your rest. We understand the importance of a peaceful stay and will strive to address this concern. Your feedback is valuable to us and we hope to have the opportunity to welcome you back once any construction is completed.Warm regards,Jasna VojcicGeneral Manager

Dear Todd, Thank you for sharing your feedback on your recent stay at Hayes Street Hotel. We're delighted to hear that you found our location conveniently situated near downtown, allowing easy access to all the vibrant attractions. We're also pleased that you enjoyed the dining options in our surrounding area. We appreciate your patronage and hope to welcome you back for another enjoyable experience soon.Warm regards,Jasna VojcicGeneral Manager

Dear Michele, Thank you for staying with us and for writing a review. We apologize for the inconvenience you experienced during your recent stay at our hotel. We regret the disappointment you had with our valet fee but please know that this is mentioned on our hotel's website. Your feedback regarding the breakfast and the behavior of some of our associates is concerning and does not align with the level of service we strive to provide. This will be shared with our team and necessary actions will be taken so this is not repeated. Your additional feedback is invaluable to us. We hope for the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,Jasna VojcicGeneral Manager

Dear Jeffrey, Thank you for staying with us and for writing a review. We apologize for the inconvenience you experienced during your check-in process and for any confusion regarding the room assignment. Our team strives to provide exceptional service, and we regret that we fell short of your expectations in this regard. We understand the importance of accurate billing and regret the inconvenience caused. This will be forwarded appropriately. We wish you well for your future travels. Warm regards,Jasna VojcicGeneral Manager

Dear Catherine, We sincerely appreciate your feedback and are delighted to hear that you found Hayes Street Hotel to be good and clean at a reasonable price. We apologize for any inconvenience caused as we did not meet some of your expectations in your room. Also, we regret that the ongoing construction nearby disrupted your stay. Regarding valet fees, please know that this is mentioned on our hotel's website. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Craig, We sincerely apologize for the inconvenience you experienced during your recent stay with us. We regret that the comfort of your sleep was compromised by the issue with the A/C unit and the disruptive noise from outside. It is also disappointing to hear that your room was not cleaned despite your request, and we will address this issue promptly with our housekeeping team to ensure it does not happen again. Please know that your feedback is invaluable to us, and we will take immediate steps to improve upon the areas you have highlighted. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Warm regards,Jasna VojcicGeneral Manager

Dear Erika, Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your kind words regarding our lobby ambiance, convenient location, and the friendliness of our staff. However, we regret to learn of the challenges you encountered during your stay. We apologize for any inconvenience caused by maintenance and cleanliness issues with the room. Your feedback is invaluable to us as we continuously strive to improve our guests' experience. We sincerely apologize for falling short of your expectations and appreciate your patience and understanding. Having said that, we thank you for highlighting the positive interactions you had with our staff, and we will ensure to commend them for their excellent service. Thank you again for your feedback, and we hope to have the chance to better serve you in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Melinda, Thank you for sharing your thoughts on your recent stay. We are delighted to learn that you found our accommodations to be pleasant and immaculate. Moreover, we are thrilled to hear that our associates went above and beyond to provide you with exceptional service during your time with us. It was our pleasure serving you at Hayes Street Hotel, and we hope to see you again soon. Warm regards,Jasna VojcicGeneral Manager

Dear Linda, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hayes Street Hotel. We look forward to your return and wish you all the best with your future travels.Warm regards,Jasna VojcicGeneral Manager

Dear Annette, We greatly appreciate your feedback and hope you enjoyed most aspects of our hotel. However, we apologize for any inconvenience you experienced during check-in with the additional fees. Our front desk team is available to assist you and will be more than happy to review and explain the charges to ensure transparency. Thank you for choosing us, and we look forward to making your time with us even better.

Dear Margaret, We sincerely appreciate your positive feedback regarding our hotel's service and cleanliness. Providing a friendly atmosphere and maintaining impeccably clean rooms are top priorities for us. We strive to ensure every guest feels welcomed and comfortable during their stay with us. Thank you for choosing to stay with us, and we look forward to welcoming you back to Hayes Street Hotel in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Russell, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Heather, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Hayes Street Hotel.Warm regards,Jasna Vojcic,General Manager

Dear Mason, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Warm regards,Jasna Vojcic,General Manager

Dear Guest, We regret to learn of your dissatisfaction with your recent stay at our hotel. We apologize for any inconvenience caused by some of the additional fees including the valet fees. Please know that these are mentioned on our hotel's website. Regarding the valet service, we sincerely apologize for any inconvenience caused. We will address this issue promptly to ensure smoother service for our guests in the future. Your feedback is invaluable to us, and we hope for the opportunity to welcome you back for a more enjoyable experience.Warm regards,Jasna VojcicGeneral Manager

Dear Debbie, Thank you for staying with us here at Hayes Street Hotel and for the generous rating. Thank you for sharing your feedback regarding our parking situation. We apologize for any inconvenience you experienced. We understand the importance of convenient and reasonably priced parking for our guests. We hope to have the opportunity to welcome you back in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Iris, Thank you for your positive feedback regarding the convenient access to transportation during your stay at Hayes Street Hotel. We are delighted to hear that you found it easy to navigate the area using nearby transportation options. Providing seamless accessibility to transportation is a priority for us, and we're glad it contributed to enhancing your overall experience. We look forward to welcoming you back on your next visit.Warm regards,Jasna VojcicGeneral Manager

Dear Antonia, Thank you for sharing your feedback with us. We're delighted to hear that you found Hayes Street Hotel and its rooms to be clean and that our staff provided you with friendly service and dining recommendations. However, we apologize for any inconvenience caused by the noise from the construction in the surrounding area and the disturbances. Additionally, we regret that the curtains did not effectively block out the lights for you. Your comments are valuable to us, and we will strive to address these issues to enhance the overall experience for our guests. We hope to welcome you back for a more enjoyable stay in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Chad, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Warm regards,Jasna VojcicGeneral Manager

Dear Sean, Thank you very much for your kind words! We are thrilled to hear that you found our staff to be helpful and accommodating during your stay. Providing excellent service to our guests is always our top priority, and we're delighted that we were able to meet your expectations. Should your travels bring you back to our area, we would be honored to welcome you again for another enjoyable stay.Warm regards,Michael CallahanGeneral Manager

Dear Staci, Thank you so much for taking the time to share your experience at Hayes Street Hotel. We are delighted to hear that you enjoyed your stay with us. Maintaining cleanliness and providing exceptional service are our top priorities, and we are thrilled that our staff's friendliness and the comfort of our beds contributed positively to your experience. We understand the convenience of valet parking, and we're glad it enhanced your stay. We appreciate your perfect rating and hope to welcome you back for another fantastic stay in the future!Warm regards,Michael CallahanGeneral Manager

Dear Julie, Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel to be a haven of comfort. Our dedicated staff, top-notch amenities, commitment to safety, and prime location are aspects we take great pride in, and we're thrilled they enhanced your overall experience with us. We look forward to welcoming you back for another enjoyable stay in the heart of Mystic City.Warm regards,Michael CallahanGeneral Manager

Dear Craig, Thank you for staying with us and for writing a review. We apologize for the inconvenience you experienced during your stay. We are glad to hear that you found the bed comfortable, but we regret that the noise from both the hallway and roadway disrupted your rest. We understand the frustration caused by the construction noise from the nearby building. Regarding breakfast, we apologize that it did not meet your expectations; your feedback will be shared with our team for improvement. We understand concerns about parking fees and please know that this is mentioned on our hotel's website. However, we are pleased to hear that you found our valet service efficient and courteous. We value your feedback and hope for an opportunity to better serve you in the future.Warm regards,Michael CallahanGeneral Manager

Dear Owen, We sincerely appreciate your feedback and regarding your concerns, we understand that communication may have not been what was expected regarding your stay and payment policies. We regret any inconvenience caused by the deposit policy and please know that this is mentioned on our hotel website. Thank you for bringing this to our attention, and we hope to welcome you back to Hayes Street Hotel soon for an even more enjoyable experience. Warm regards,