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Reviews of Knights Inn Nashville

1.5 out of 5
Knights Inn Nashville
99 Spring St, Nashville, TN

Reviews

7.2

Good

Rating 10 - Excellent. 800 out of 2488 reviews" "
Rating 8 - Good. 689 out of 2488 reviews" "
Rating 6 - Okay. 390 out of 2488 reviews" "
Rating 4 - Poor. 253 out of 2488 reviews" "
Rating 2 - Terrible. 356 out of 2488 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this bc I was looking for cheap and close to downtown. When we pulled up, I got nervous bc it doesn’t have great curb appeal. I was already thinking this is going to be a long 4 days in this dump. We were about 3 hours earlier than check in and I was going to ask if we could leave our bags there but the manager said he could check us in early! That was a nice surprise. The room was another surprise- it was renovated and clean. The shower had great water pressure. They could provide better blankets as there was a sheet and a thin fleece blanket but we made do. The best part was that it was only a mile walking to Broadway and the walk was beautiful over the bride or cut through the Nissan complex. The immediate area within 5-7min is a little shady but we had absolutely no issues with safety, we walked the entire time we were here and never felt unsafe. I think for the price you can’t go wrong with the location.
Stayed 4 nights in Apr 2024
Response from Dawood on 29 Apr 2024
Dear ElinaThank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks,

6/10 Okay

Diane

Travelled with group
We had a problem with a car alarm outside our room constantly going off especially at night. I complained 3 times but they said they talked to the person but couldn't make him leave. Sooooo, we asked to be moved so we could get some sleep. The set up of this Inn is such that the office is in a different building than the hotel. To get to the hotel from the office, you would have to drive around to get to it which would not be a problem if you had a car. We were from out of town so did not have a car and had to walk carrying luggage down stairs from the office to the hotel.
Stayed 4 nights in Apr 2024
Response from Dawood on 29 Apr 2024
Hello,Thank you for staying with us, we appreciate your feedback!

4/10 Poor

Leo

Travelled with family
Liked: Staff & service
There was no hot water, only luke warm at best. Tv had terrible reception. Bed not comfortable. Restroom sink took a long long time to drain. No iron in the room. Best thing about this room was how close it was to downtown.
Stayed 2 nights in Apr 2024
Response from Dawood on 29 Apr 2024
Dear LeoThank you for choosing Knights Inn Downtown Nashville! We apologize for any concerns you may have experienced while staying with us. Please give us another opportunity in the future, and we assure you your next stay will be exceptional.Thanks

2/10 Terrible

Ronald, Port Richey

Disliked: Cleanliness, staff & service, property conditions & facilities
Loud people woke me up in the middle of the night and i couldn't go back to sleep for a whole hour!!
Stayed 1 night in Apr 2024
Response from Dawood on 29 Apr 2024
Dear RonaldThank you for choosing Knights Inn Downtown Nashville! We apologize for any concerns you may have experienced while staying with us. Please give us another opportunity in the future, and we assure you your next stay will be exceptional.Thanks

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service
Great stay
Stayed 2 nights in Apr 2024
Response from Dawood on 29 Apr 2024
Dear NancyThank you for choosing Knights Inn Downtown Nashville! We appreciate you taking the time to give us a 5-star review. We look forward to providing you with a 5-star service on your next visit

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had everything we needed and staff were friendly and accommodating. Breakfast was great!
Stayed 5 nights in Apr 2024
Response from John on 27 Apr 2024
Hello Rob, We sincerely appreciate your 5-star rating. It's truly exhilarating to learn that our accommodation left such a positive impact on your stay. Our commitment to providing exceptional guest experiences is at the core of our hotel, and your feedback reaffirms that we're on the right track. Thank you for your generous words. We eagerly look forward to your next visit!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
TV reception was horrible. The converter didn’t work right the coffee pot didn’t work and then we found out the electrical outlets didn’t work. They were good and getting me another coffee pot and plug it into another outlet in the room. It’s a little far away if you wanna walk to things And I didn’t feel safe walking so I drove
Stayed 2 nights in Apr 2024
Response from John on 26 Apr 2024
Dear Karen,Thank you for choosing Knights Inn Downtown Nashville! We appreciate you taking the time to give us a 4-star review. We look forward to providing you with a 5-star service on your next visit.Regards,Knights Inn.

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
John at the front desk was super kind and helpful. We enjoyed our stay at the knights inn. Very convenient for the down town area.
Stayed 1 night in Apr 2024
Response from HN on 28 Apr 2024
Hello Chrissy,Thank you for choosing our hotel for your recent stay. We appreciate taking the time to share your thoughts and your feedback with us. We are delighted to read that our prime location in Downtown Nashville impressed you.Regards,Knights Inn.

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
checked in . was in and out. came back to stay. there was hair in the sink dead bug in the bath tub. seen bud bugs in the morning so i left. no sense of me asking for new room. i'm betting bed bugs in one room. more than likely they're in the whole place. very disappointed!
Stayed 2 nights in Apr 2024
Response from John on 26 Apr 2024
Hello Chris,Thank you for staying with us, but all our rooms are clean with no bed bugs or any complaints from all our other guests. I checked your stay and you did stay two nights even though you thought there were bed bugs in the room. If you had let us know we could have taken care of it right away and called the pest control but we had no alert from your side. I hope you will like us and stay with us again.

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Perfect for a one night stay.
Stayed 1 night in Apr 2024
Response from John on 26 Apr 2024
Dear Amy,Thank you for choosing us! We appreciate you taking the time to share your thoughts with us and we look forward to welcoming you back again.Thanks,Knights Inn.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. Courteous, and caring. Staff was very attentive and would listen to those things. Would make the stay better and therefore were most hospitable and able to help in every way. Would definitely come stay here again!
Stayed 1 night in Apr 2024
Response from John on 25 Apr 2024
Hello Robert,Thank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks,Knights Inn.

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They helped with my request of 1st floor room
Stayed 1 night in Apr 2024
Response from John on 25 Apr 2024
Hello Miss Ana,Thank you for staying with us, we appreciate your wonderful feedback! we're so glad you like us and we hope to see you again soon.

6/10 Okay

Ryan

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from John on 26 Apr 2024
Hello Ryan,Thank you for staying with us, we appreciate your feedback! We hope to see you again.

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from John on 25 Apr 2024
Thank you for choosing Knights Inn Downtown Nashville for your recent stay. We appreciate you taking the time to share your thoughts with us and look forward to hosting you soon again.Regards,Knights Inn.

8/10 Good

ricky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good location
Stayed 4 nights in Apr 2024
Response from Dawood S on 24 Apr 2024
Dear RickyThank you for choosing Knights Inn Downtown Nashville! We appreciate the rating, we look forward to hosting you in the future again.Thanks

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Dawood S on 24 Apr 2024
Dear TinaThank you for choosing Knights Inn Downtown Nashville! We appreciate you taking the time and giving us a 5-star review. We look forward to seeing you soon again.

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! The area around the property was noisy, lots of urban traffic (music) but that's not the hotel's fault. The Christian Superchurch across the street didn't help with the loud Sunday service. But again, not on the hotel. We had a junkie drifter causing a stink for the hotel staff, but they handled the manner in the best way possible to keep the tenets safe. I say this not to discourage you from booking. This can happen anywhere. The fact that the staff was actively involved in making the area safe impressed me. The only criticism of the hotel that I have is that the sink in 132 drained really slow, but I'm sure it was a product of old infrastructure. It's apparent that a lot of remodeling has been done, and the rooms show it. A for the room. The TV channel options are limited ... but you shouldn't be spending your time in the hotel watching TV, this close to downtown Nashville. 30 minute walk to Music Row, so there's plenty to do within this distance.
Stayed 3 nights in Apr 2024
Response from Dawood on 23 Apr 2024
Dear Harold Thank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks

6/10 Okay

Jonathan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It’s about what u expect for thenprice
Stayed 1 night in Apr 2024
Response from John on 21 Apr 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Just needed a convenient place with a clean bed. It was exactly that. No frills
Stayed 2 nights in Apr 2024
Response from John on 21 Apr 2024
Dear Michael,Thank you for choosing Knights Inn Downtown Nashville! We appreciate you taking the time to give us a 4-star review. We look forward to providing you with a 5-star service on your next visit.Regards,Knights Inn.

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this ain’t a top tier hotel, this was perfect for my spontaneous trip to Nashville. I was provided a discount for adding an extra night. The beds were very comfortable. I stayed here alone and as a young female, I felt safe. I definitely plan on staying here again my next trip. You’re right next to TopGolf and you’re mere minutes away from all the solid bars. I Ubered down to Broadway and was able to walk back with no issue.
Stayed 2 nights in Apr 2024
Response from John on 21 Apr 2024
Dear Cassie,Thank you for choosing Knights Inn Downtown Nashville! We appreciate you taking the time to give us a 4-star review. We look forward to providing you with a 5-star service on your next visit.Regards,Knights Inn.

8/10 Good

Rebecca

Travelled with partner
Liked: Amenities
e was very loud.
Stayed 6 nights in Apr 2024
Response from John on 21 Apr 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place, great value for location.
Stayed 2 nights in Apr 2024
Response from HN on 21 Apr 2024
Hello Adrian,Thank you for choosing Knights Inn Downtown Nashville for your recent stay. We appreciate you taking the time to share your thoughts with us. We look forward to seeing you soon again.Thanks,Knights Inn.

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
For the price. Not a value. Rooms were not clean and not updated.
Stayed 2 nights in Apr 2024
Response from John on 21 Apr 2024
Hello David,Thank you for staying with us, we appreciate your feedback about us but all our rooms are renovated and updated. We always try our best to keep it clean and excellent. we hope you will like us and come back.

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness
Hotel was ok, nothing special. I know it was only £78 per night and you get what you pay for, didn’t like being on ground floor behind a petrol station. Breakfast ok but nothing special, exactly the same for all three mornings. Found older gentleman on reception grumpy but younger one was lovely and friendly.
Stayed 3 nights in Apr 2024
Response from HN on 21 Apr 2024
Hello Helen,Thank you for taking the time to share your thoughts with us, we are saddened to see we fell short of your high expectations, hope you can give us another opportunity in the future where we can make it up to you.Thanks,Knights Inn.

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
A good budget choice ... 20-minute walk or frequently running $2 bus to downtown.
Stayed 3 nights in Apr 2024
Response from John on 20 Apr 2024
we are very happy to know you enjoyed your stay.Thanks for your feedback. Your satisfaction is our happiness!And thanks for your 4 starWe all look forward to seeing you here again.Best regards

10/10 Excellent

Anastacio

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from HN on 21 Apr 2024
Hello Anastacio,Thank you for choosing Knights Inn Downtown Nashville for your recent stay. We appreciate you taking the time to share your review with us. We look forward to seeing you soon again.Thanks,Knights Inn.

8/10 Good

Rebecca

Staff was not friendly at all
Stayed 1 night in Apr 2024
Response from John on 19 Apr 2024
Hello Miss Rebecca,Thank you for staying with us and we're sorry for that. we appreciate your feedback!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from John on 19 Apr 2024
Dear Amanda,Thank you for choosing Knights Inn Downtown Nashville! We appreciate you taking the time to give us a 5-star review. We look forward to providing you with a 5-star service on your next visit.Regards,Knights Inn.

10/10 Excellent

eva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff. Very clean facility. I enjoyed my stay. Five stars!
Stayed 2 nights in Apr 2024
Response from John on 19 Apr 2024
Hello Miss Eva,Thank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks,Knights Inn.

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Better breakfast than expected. Decent place to sleep for a night or two. Rooms basic.
Stayed 1 night in Apr 2024
Response from John on 19 Apr 2024
Hello Miss Laura, Thank you for staying with us, we appreciate your feedback! we're looking forward to see you again.

8/10 Good

Lesly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 nights stay was good but my only complaint is that the room we were originally given was not ready when we walked in. So I had to get in my car and go to the front office to get a different room. An apology would have been nice for the inconvenience. Other than that location was great. Very close to DTN.
Stayed 2 nights in Apr 2024
Response from John on 18 Apr 2024
Hello Miss Lesly, We're sorry for the inconvenience. We hope you stay again with us! It's a pleasure to see you again soon.

10/10 Excellent

Brandi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city transit
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
Dear Brandi,Thank you for staying with us. We appreciate the 5-star review and your feedback. We hope to host you in the future again.Thanks,Knights Inn.

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good but the internet sucked
Stayed 1 night in Apr 2024
Response from Dawood on 16 Apr 2024
Dear BenjaminSorry for the internet Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, and we look forward to serving you with our best services in the future.Thanks

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean.
Stayed 1 night in Apr 2024
Response from Dawood on 16 Apr 2024
Dear DerrickThank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, and we look forward to serving you with our best services in the future.Thanks

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice front desk people and quiet stay
Stayed 1 night in Apr 2024
Response from Dawood on 16 Apr 2024
Dear LindaThank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks,

4/10 Poor

Gary

Travelled with group
Disliked: Cleanliness
Just a place you use to lay your head for the night
Stayed 1 night in Apr 2024
Response from Dawood on 16 Apr 2024
Hello,Thank you for staying with us. We apologize for your inconvenient experience. We value your time and feedback and look forward to providing you with our best services in the future

4/10 Poor

Lynette

Travelled with partner
Disliked: Amenities, property conditions & facilities
It seems a lot of people live in this motel. Hot water did not get very warm. Shower wasn’t flat and not safe. Beds were super hard. Very poor lighting in the bathroom. Seems more like a live in motel. Would not stay there again. Pay extra and stay in town. Hardly worth the over priced room.
Stayed 2 nights in Apr 2024
Response from Dawood on 16 Apr 2024
Hello,Thank you for staying with us. We apologize for your inconvenient experience. We value your time and feedback and look forward to providing you with our best services in the future

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating for last min reservations
Stayed 1 night in Apr 2024
Response from Dawood S on 16 Apr 2024
Dear ErinThank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks,

10/10 Excellent

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very all around good place to stay.
Stayed 1 night in Apr 2024
Response from HN on 14 Apr 2024
Dear Miles,Thank you for choosing Knights Inn Downtown Nashville for your recent stay. We appreciate you for taking the time to leave us a great review and we look forward to welcoming you back soon.Regards,Knights Inn.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here since 1995 , great place for the value , staff is good , free breakfast is good . The area around there is kinda iffy . But they have been at that location a long time . And they do the best to keep homeless people and other riff raff away..
Stayed 4 nights in Apr 2024
Response from HN on 14 Apr 2024
Hello Timothy,Thank you for your review regarding your stay at the Knights Inn in Downtown Nashville. It's wonderful to know that our team's efforts left a positive impression on your experience since 1995. We are delighted that our property provided all of the comforts you expected and that you particularly have enjoyed our prime location. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our associates.We hope to have the pleasure of hosting you again shortly.Best Regards,Knights Nashville.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was just fine.
Stayed 1 night in Apr 2024
Response from John on 13 Apr 2024
Thank you for staying with us! We do appreciate your feedback about us. we would love to see you again.

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good nights sleep the people that worked there were helpful and kind
Stayed 1 night in Apr 2024
Response from John on 13 Apr 2024
Thank you for choosing Knights Inn Downtown Nashville! We appreciate you taking the time to give us a 5-star review. We look forward to providing you with a 5-star service on your next visit.Regards,Knights Inn.

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. But the toilet seat became detached. The breakfast was very good.
Stayed 1 night in Apr 2024
Response from John on 12 Apr 2024
Dear Peggy,Thank you for choosing Knights Inn Hotel in Downtown Nashville. We appreciate you taking the time and giving us a 5-star review. We at Knights Inn Hotel strive to provide all our guests with the best services possible, and we are looking forward to providing you with our best services in the future again.Thanks,Knights Inn

10/10 Excellent

Ambrose, New Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from John on 12 Apr 2024
Thank you much for the wonderful feedback about us! we're glad we were able to provide you with a pleasant, comfortable, and quiet experience. We take great pride in serving guests well, and I'm happy to hear that we're meeting and exceeding expectations.Sincerely,

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for great rooms. Close to where we wanted to be without the bother of fighting crowds. Location means no driving needed when we got there. This is my second stay and not my last. Great job, I appreciate the staff . keep it up. Steve Murphy
Stayed 4 nights in Apr 2024
Response from John on 11 Apr 2024
Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, we look forward to serving you with our best services in the future.Thanks,Knights Inn.

8/10 Good

Aminda

Travelled with family
Liked: Staff & service
Awesome Mexican in the food truck outside.
Stayed 1 night in Apr 2024
Response from John on 10 Apr 2024
Hello Miss Aminda,Thank you for staying with us, we appreciate your feedback! we're glad you stayed with us and also liked the food truck next to us which is convenient. We hope seeing you again soon.

10/10 Excellent

Jalora

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like I had to pay for parking
Stayed 1 night in Feb 2024
Response from John on 10 Apr 2024
Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, we look forward to serving you with our best services in the future.Thanks,Knights Inn.

8/10 Good

taja

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
wonderful place too stay, but the manager was a bit cross!
Stayed 2 nights in Mar 2024
Response from John on 10 Apr 2024
Thank you so much for this great feedback about us! we're glad you like us. we will love to see you again soon.

2/10 Terrible

Guoqing

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property owner you should remove your listing in expedia. We were kept waiting for an hour in the lobby just bacuse they can't get payment info from expedia. It's your problem not mine okay? if you don't want to be charged by Expedia and just want charge extra parking fee, remove your listing and just put the price in your lobby.
Stayed 1 night in Apr 2024
Response from Dawood S on 10 Apr 2024
Dear. Guoqing Zhou "On April 6, 2024, you checked into our hotel without any issues, as we had your reservation on that day. However, when you arrived yesterday April 9 2024, we couldn't find any reservations under your name in our system or on Expedia. Despite our efforts, including contacting our main reservation hotline, there were no bookings found. We take guest reservations seriously and strive to accommodate everyone. Additionally, regarding parking fees, we charge a minimal fee of 10 to help our guests stay within their budget, considering downtown parking fees range from 40 to 50 per day."

10/10 Excellent

madison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from John on 10 Apr 2024
Dear guest,It's wonderful to read the excellent feedback from you, we appreciate this. we hope to see you again soon.