Exterior

Reviews of Holiday Inn Franklin - Cool Springs, an IHG Hotel

3 out of 5
Holiday Inn Franklin - Cool Springs, an IHG Hotel
1738 Carouthers Pkwy, Brentwood, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 639 reviews" "
Rating 8 - Good. 152 out of 639 reviews" "
Rating 6 - Okay. 53 out of 639 reviews" "
Rating 4 - Poor. 17 out of 639 reviews" "
Rating 2 - Terrible. 17 out of 639 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Angel

Liked: Cleanliness, staff & service
Breakfast and staff morning was very nice
Stayed 3 nights in May 2024

8/10 Good

Angie

Stayed 1 night in May 2024
Response from Hiren on 14 May 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location stayed here on the way to Florida and again on return trip, 1/2 way point from Michigan. Clean not over crowded.
Stayed 1 night in Apr 2024
Response from Hiren on 14 May 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet nights rest!
Stayed 1 night in Apr 2024
Response from Hiren on 30 Apr 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

10/10 Excellent

Sun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Hiren on 30 Apr 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

10/10 Excellent

Hamoodi

Stayed 1 night in Apr 2024
Response from Hiren on 14 May 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

10/10 Excellent

Janet Lynn

Stayed 1 night in Apr 2024
Response from Hiren on 14 May 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean ,,,, back off the road,,,,although the carpet in the room had several stains good size in it, we have a small dog so I made sure I advised the desk clerk of these stains,,, that we didn’t make them.
Stayed 1 night in Apr 2024
Response from Hiren on 30 Apr 2024
Thank you for your feedback. We apologize for the carpet stains in your room and will address this with our housekeeping team. We appreciate your understanding and hope you had an enjoyable stay overall. Thank you for choosing to stay with us.

6/10 Okay

Amy

Disliked: Property conditions & facilities
Response from Hiren on 9 Apr 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

10/10 Excellent

Allen, Pratt

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024
Response from Hiren on 9 Apr 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

6/10 Okay

Cheslie

Travelled with partner
Liked: Staff & service
Bathroom was not clean toilet handles was barely hanging on and their was hair in my wash clothes.
Stayed 2 nights in Mar 2024
Response from Hiren Dayaramani on 1 Apr 2024
Dear Guest,We apologize for the cleanliness issues you experienced in your room. We have addressed these concerns with our housekeeping team to ensure they are rectified. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Emmily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were insanely comfortable! Clean and the breakfast was great! The front desk team were very kind as well.
Stayed 1 night in Mar 2024
Response from Hiren Dayaramani on 1 Apr 2024
Dear Guest,Thank you for your positive feedback! We are delighted to hear that you found the beds comfortable, the room clean, and enjoyed the breakfast. We appreciate your kind words about our front desk team. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay.

10/10 Excellent

Gary Brent

Stayed 1 night in Mar 2024
Response from Hiren on 30 Apr 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

2/10 Terrible

Mergim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hiren on 27 Mar 2024
We are sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we will use it to improve our services. Thank you for bringing this to our attention.

6/10 Okay

Rebekah A.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelt a bit moldy and the air conditioner was old and actually blowing moisture to stain the mattress with mold. The shower had low pressure and would randomly turn very low pressure with cold water. The staff and property were average, wouldn’t be back.
Stayed 1 night in Mar 2024
Response from Hiren on 27 Mar 2024
We apologize for the issues you faced during your stay. Your feedback is important to us, and we are working to address the concerns you raised. We hope to have the opportunity to provide you with a better experience in the future. Thank you for sharing your thoughts with us.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hiren on 27 Mar 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or gm@franklincshotel.com.Sincerely,Hiren Dayaramani gm@franklincshotel.com

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hiren on 27 Mar 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or gm@franklincshotel.com.Sincerely,Hiren Dayaramani gm@franklincshotel.com

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here for one night with our family of four plus our golden retriever. Very nice and comfortable. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Hiren on 26 Mar 2024
We are delighted to hear that you and your family, including your golden retriever, had a nice and comfortable stay with us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Thank you for choosing to stay with us!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hiren on 27 Mar 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or gm@franklincshotel.com.Sincerely,Hiren Dayaramani gm@franklincshotel.com

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and we were even able to check in a little early. The breakfast bar was excellent and worth the extra cost. Will definitely stay here the next time we are in the Franklin area.
Stayed 1 night in Mar 2024
Response from Hiren on 3 Mar 2024
We are delighted to hear that you had a positive experience during your stay with us! Our friendly staff is committed to providing excellent service, and we are glad that you were able to check in early. It's wonderful to hear that you enjoyed our breakfast bar and found it to be worth the extra cost. We look forward to welcoming you back the next time you are in the Franklin area. Thank you for choosing to stay with us!

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from Hiren on 27 Mar 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or gm@franklincshotel.com.Sincerely,Hiren Dayaramani gm@franklincshotel.com

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024
Response from Hiren on 3 Mar 2024
We are delighted to hear that your stay was excellent! Thank you for choosing our property, and we hope to have the pleasure of hosting you again in the future. If you have any additional feedback or comments, please do not hesitate to let us know.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2024
Response from Hiren on 3 Mar 2024
We are thrilled to hear that you had a great stay with us! Thank you for choosing our property, and we look forward to welcoming you back in the future. If you have any further feedback or comments, please feel free to share them with us.

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Comfortable room and bed. Ran out of hot water in the morning however. Staff was very friendly.
Stayed 1 night in Feb 2024
Response from Hiren on 23 Feb 2024
Thank you for your feedback. We are glad to hear that you found the room and bed comfortable. We apologize for the inconvenience of running out of hot water in the morning. We are pleased that you found our staff to be friendly. We appreciate your comments and hope to have the opportunity to improve your experience in the future

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hiren on 23 Feb 2024
Thank you for your positive feedback on your recent stay at our hotel. We are delighted to hear that you found the room and bed comfortable. We apologize for any inconvenience caused by running out of hot water in the morning and appreciate your understanding. Our staff takes pride in providing friendly and exceptional service, and we are thrilled that you had a positive experience. Your feedback is valuable to us, and we look forward to welcoming you back for another wonderful stay. Thank you for choosing our hotel.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great but I was surprised that the rooms didn't have any USB plugs anywhere. Also be carful with the water temperature you can get a serious burn from the hot water if you don't adjust carefully.
Stayed 1 night in Feb 2024
Response from Hiren on 23 Feb 2024
Thank you for your feedback. We will address the lack of USB plugs in the rooms and review our water temperature settings for safety. We appreciate your comments and hope to welcome you back in the future.

10/10 Excellent

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room was not clean but they promptly moved us to a new room which was clean and nice
Stayed 1 night in Feb 2024
Response from Hiren on 13 Feb 2024
Thank you for bringing this to our attention. I'm glad to hear that our staff promptly addressed the issue and provided you with a clean and comfortable room. We appreciate your understanding and hope to welcome you back for a more positive experience in the future.

6/10 Okay

Kirk

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean
The room was clean, bed was clean and comfortable. But repairs in the room were poor. Wall repair was not finished, well and there was not a shower curtain for the tub.
Stayed 1 night in Feb 2024
Response from Hiren on 13 Feb 2024
Thank you for your feedback. I apologize for the issues with the repairs in your room. I will address this with our maintenance team to ensure that such oversights are rectified. We appreciate you bringing this to our attention.

4/10 Poor

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst hotel experience I've ever had. The lady who checked us in had no idea what to do, and then we were not given breakfast vouchers and the staff called us out publicly when we weren't aware/told to pay for breakfast, and we were embarrassed in front of everyone. So we went to get vouchers, only to be asked to pay more for an already awful hotel. It was so embarrassing for the staff to blame their incompetence on us. There was nothing that said the breakfast wasn't complimentary, and the lady who checked us in mentioned nothing about it. We had to find out by being called out in a very public way by the staff, it was mortifying. The bathrooms were also not necessarily great. The building was also hard to find, we drove past multiple times before we finally saw it hidden away. I was torn between this hotel and another when I was trying to find a place to stay for the weekend, and I greatly regret not just going with the other option. Won't be making that mistake again!
Stayed 2 nights in Feb 2024
Response from Hiren on 13 Feb 2024
I apologize for the negative experience you had during your stay. It's clear that we fell short in several areas, and I deeply regret the inconvenience and embarrassment you encountered. I will address these issues with our staff to ensure that such situations do not occur in the future. Thank you for bringing these concerns to my attention.

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from hiren on 11 Feb 2024
Thank you for the fantastic review of Holiday Inn Franklin Cool Springs! We are thrilled to hear that you had a great stay with us. Our team works hard to provide outstanding service and a pleasant experience for all our guests, and we are delighted to know that we were able to meet your expectations. We look forward to the opportunity to host you again for another wonderful stay. Thank you for choosing Holiday Inn Franklin Cool Springs.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hiren on 11 Feb 2024
Thank you for your amazing 10-star review of Holiday Inn Franklin Cool Springs! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we met your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic stay! Thank you for choosing Holiday Inn Franklin Cool Springs.

10/10 Excellent

Tara

Stayed 1 night in Feb 2024
Response from Hiren on 11 Feb 2024
Thank you for the fantastic review of Holiday Inn Franklin Cool Springs! We are thrilled to hear that you had a great stay with us. Our team works hard to provide outstanding service and a pleasant experience for all our guests, and we are delighted to know that we were able to meet your expectations. We look forward to the opportunity to host you again for another wonderful stay. Thank you for choosing Holiday Inn Franklin Cool Springs.

10/10 Excellent

joe

Stayed 1 night in Feb 2024
Response from Hiren on 27 Mar 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or gm@franklincshotel.com.Sincerely,Hiren Dayaramani gm@franklincshotel.com

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hiren on 7 Feb 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hiren on 2 Feb 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hiren on 2 Feb 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

6/10 Okay

Ahmad

Stayed 1 night in Jan 2024
Response from Hiren on 11 Feb 2024
Dear Ahmad,We appreciate you taking the time to provide us with your feedback. Your comments are valuable to us, and we will use them to enhance our services. We look forward to the opportunity to host you again for an improved experience.Warm regards, Holiday Inn Franklin Cool Springs

8/10 Good

Suga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hiren on 2 Feb 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel
Great spacious and clean hotel
Stayed 2 nights in Jan 2024
Response from Hiren on 2 Feb 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Hiren on 7 Feb 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

10/10 Excellent

Sonya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean, and the manager runs it very well.
Stayed 2 nights in Jan 2024
Response from Victor on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was water temperature. No hot water in the sink tap when I arrived. Shower temperature the next morning varied from too cool to too hot for no apparent reason.
Stayed 1 night in Dec 2023
Response from Victor on 9 Jan 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

8/10 Good

Brady

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Victor on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2023
Response from Victor on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

10/10 Excellent

Diane M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Victor on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

10/10 Excellent

Debra

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Victor on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

10/10 Excellent

Evelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Sep 2023
Response from Victor on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again without a doubt.
Check in was smooth. Keely was great. Breakfast was fine. Plenty of options.
Stayed 1 night in Nov 2023
Response from Victor on 1 Dec 2023
Thank you for your candid response !

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could use an update.
Hotel is not up to the normal level I expect with a Holiday Inn. Needs updating. But, price was good for the area.
Stayed 1 night in Nov 2023
Response from Victor on 1 Dec 2023
Thank you for your response , We deeply apologize that you did not find our hotel up to par .

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Victor on 1 Dec 2023
Thank you for your response .