Nanuet Hotels with Swimming Pool

"Beautiful!"

"Clean, staff were friendly "

"Dirty disgusting it’s not a hotel to take your family to it’s another type of hotel"

"Pot holes in parking lot. Smells dank. Hair all over the shower. No soap offered."

"Everything was great"

"1st check-in fast and easy. The room was clean and sitting areas, bed and floors kept clean. But the bathroom quit a few boogers on the walls next 2 the toliet. The breakfast was good and a good deal of choices. But the garbage cans would get filled till over flowing and the staff didn't change the bag out? The pool was closed because the city is taking months 2 renew the license;( Lastly 1 check in lady needs some additional customer service training.) But most were great. For the money well worth the stay."

"From the moment we entered the room, it was clear that it had not been properly cleaned or prepared for guests. The room was missing several basic necessities, including bed sheets, towels, toilet paper, a shower curtain, a garbage bag, and linens for the pull-out couch. The furniture was dusty, and the bathtub was visibly dirty. The room appeared unserviced, unfinished, and opened for occupancy without proper cleaning or stocking. We also discovered that the pull-out couch was broken and difficult to open. When we called to request a rollaway bed as an alternative, we were told one could not be provided because it was both unavailable and supposedly a fire hazard to bring one in. This left my family without a reasonable sleeping arrangement. When we reported that the bathtub was dirty and appeared unwashed, no responsibility was taken. We were simply told, “Oh, well it’s broken,” which did nothing to address the fact that the tub was unclean. The handling of our requests that night only made matters worse. At around 1:00 AM, we still had not received linens for the couch bed. Only enough linens had been provided for the main bed. When I called the front desk, no one answered. I then had to go downstairs myself, where I found the front desk attendant wearing headphones and not paying attention to the phone. After removing his headphones, he claimed he did not see a call come through. I then had to go by myself to the basement laundry area without assistance. Bedbugs too"