Dear Fred,Greetings from The Concord Hotels and Suites.We are pleased that you loved your stay. Thank you for your feedback and we look forward to hosting you in the future.Regards,

Dear Epiphane,Greetings from The Concord Hotels and Suites.We appreciate your feedback in regards to our staff. We hope that you had a lovely stay as well. We look forward to hosting you in the future.Regards,

Dear Sara,Thank you for the fantastic feedback! We're delighted to hear that our staff was super friendly and helpful during your visit. Making sure our guests have a great time is what we're all about, and we're thrilled that you had a positive experience with us. We can't wait to welcome you back for another enjoyable stay!

Dear Nancy,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our excellent staff and facilities during your visit. Providing a pleasant experience for our guests is always our top priority, and we're delighted that we hit the mark for you. We hope to welcome you back again soon for another enjoyable stay!

Dear Rita,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that overall, your stay was good, and you enjoyed the food and service.However, we sincerely apologize for the disappointment caused by the pool being out of service during your entire 5-day stay. We understand the importance of these amenities, and it's regrettable that we couldn't address the issue promptly. Rest assured, we take your concerns seriously, and we are reviewing our maintenance procedures to ensure a more timely resolution in the future.Additionally, we appreciate your feedback about the workout machines needing attention. We will prioritize the maintenance and repair of these facilities to provide a more enjoyable experience for our guests.Your comments are valuable, and we apologize for any inconvenience caused. If there's anything more you would like to discuss or if there's a way we can make amends, please feel free to contact us directly.We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Regards,

Dear Abdikadar,Thank you for taking the time to share your feedback with us. We hope to have the pleasure of welcoming you back for another positive experience in the future. Thank you for choosing us!Regards,

Dear Moses,Thank you for taking the time to share your feedback with us. We hope to have the pleasure of welcoming you back for another positive experience in the future. Thank you for choosing us!Regards,

Dear Domenico,Thank you for sharing your experience with us, and we genuinely appreciate your feedback. We are pleased to hear that overall, you had a great experience during your stay at The Concord Hotel.However, we sincerely apologize for any inconvenience caused by the attitude of the night receptionist. Providing exceptional and friendly service is a fundamental part of our commitment to our guests, and we regret that this aspect fell short during your visit.Rest assured that we take your comments seriously, and we will address this matter with the utmost urgency. We believe in continuous improvement, and your feedback will help us enhance our services and ensure that every guest, including yourself, receives the exceptional hospitality we aim to provide.We genuinely appreciate your understanding and thank you for bringing this to our attention. We hope that this isolated incident will not overshadow your overall positive impression of The Concord Hotel.If there are any specific details you would like to share about your interaction with the night receptionist, please feel free to provide more information. This will assist us in addressing the issue more effectively.Once again, we appreciate your patronage and the opportunity to improve. We hope to have the pleasure of welcoming you back in the future, and we assure you that every effort will be made to make your next stay even more enjoyable.If there's anything else you would like to discuss or if you have further feedback, please don't hesitate to reach out.Regards,

Dear Subhendu,Warm greetings from The Concord Hotels and Suites. We are glad that you loved your stay with us and the services accorded to you. Thank you for the positive feedback and we look forward to hosting you in the future.Regards,

Dear Anastasios,Thank you for taking the time to provide your feedback and for choosing The Concord Hotel during your recent stay. We appreciate your candid assessment of your experience.We noticed that you rated your stay as 3/5, and we would be grateful if you could share more details about your rating. Understanding your specific concerns will help us pinpoint areas that may need improvement and enhance our overall service.Your feedback is invaluable to us, and we are committed to continuously improving our guest experience. If there are any specific aspects, incidents, or areas of concern that contributed to your rating, we would like to address them promptly.Please feel free to share more details, whether positive or constructive, so that we can better serve you and future guests. Your insights are essential in our ongoing efforts to provide the best possible hospitality experience.We appreciate your openness and look forward to hearing from you soon. If you have any questions or additional comments, please don't hesitate to reach out.Thank you once again for choosing The Concord Hotel, and we hope to have the opportunity to welcome you back for an improved experience in the future.Regards,

Dear Latrice,Thank you for taking the time to share your feedback with us. We hope to have the pleasure of welcoming you back for another positive experience in the future. Thank you for choosing us!Regards,

Dear Mohammed,Thank you for staying with us and we hope you had a lovely stay. We look forward to hosting you again in the future.Regards,

Dear Abdikadir,Warm greetings from The Concord Hotel and Suites. Thank you for staying with us. We are pleased that you loved the stay and the services offered to you. We look forward to hosting you in the future. Regards,

Dear Andrene,Warm greetings from The Concord Hotel and Suites. Thank you for staying with us. We are pleased that you loved the stay and the services offered to you. We apologize on behalf of the masseuse and accord better services the next visit. We look forward to hosting you in the future. Regards,

Dear Leilani,Thank yoou for taking your time to leave us a review. We are happy that you enjoyed our breakfast buffet, our clean and comfortable rooms.We are looking forward to hosting you again. Regards, Management.

Hello Shaheen,Thank you for your excellent review.We are pleased to know that you enjoyed the Concord Hospitality.Looking forward to hosting you in the near future.

Hello Einas,Thank you for choosing to stay with us.We appreciate your excellent review and happy to read that you enjoyed our hospitality.Looking forward to hosting you in the near future.

Hello Kenny,Thank you for choosing to stay with us,We are happy to read you enjoy our hospitality. We appreciate your excellent review.Looking forward to hosting you again soon.

Dear Manoj,Thank you for choosing to stay at Concord Hotels and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back.With sincere regards,

Hello Ronny,We are happy to read that you enjoyed our hospitality.We look forward to hosting you again in the near future.

Hello Kevin,Thank you for choosing to stay with us.We're happy to know that you enjoyed The Concord Hotel hospitality.We appreciate your candid feedback on our breakfast and will address the same with our Executive Chef.Looking forward to hosting you again in the near future.

Thank you Murtaza for your wonderful review. We are glad you enjoyed our hospitality.Looking forward to hosting you again in the near future.

Hello Asha,Thank you for choosing to stay with us.We appreciate your candid feedback on the breakfast. We'll address with our Executive Chef to improve on it.We take note of your concern for the pool, TV channels and WiFi. All these we shall address.Looking forward to hosting you again.

Jambo Rina,Thank you for choosing to stay with us.We appreciate your excellent rating and hope to host you again in the near future.

Jambo Patricia,Thank you for choosing to stay with us.We appreciate your excellent review. We take note of your feedback on the hallway carpet and will look into.

Jambo Zulfikar, Thank you for taking the time to reviews us. We are pleased that you enjoyed our staff hospitality and the rooms were okay too. On your next visit we shall allocate you into a room with a much bigger bathroom space. Hope to see you again soon.

Jambo Ronald, Thank you for choosing to stay with us. We are happy to read that you enjoyed our facilities &amenities as well as felt secure at our hotel. We have taken note of your feedback in regards to the minor repairs and will take it up with the management. Looking forward to hosting you again soon.

Dear Ahmed, Thank you for choosing to stay with us. We appreciate your excellent rating. We do have Diamond Plaza shopping mall that is a walking distance from the hotel. We hope in your next visit you can explore. Looking forward to hosting you again.

Dear Jean Thank you so much for taking the time out to providing us with your valuable feedback We have noted your concern and sincerely do apologize for the inconvenience caused, we do hope you will give us another chance to serve you better. We look forward to serving you again soon.

Jambo Bernadette, Thank you for taking the time review us. We are happy you enjoyed our hospitality. We truly appreciate your excellent review. Looking forward to seeing you again soon.

Hello Mr. Muhammed, Thank you for taking the time to give us feedback on your recent stay. We are please that you enjoyed our facilities and hospitality. We look forward to hosting you again in the near future.

Thank you for staying with us and for sharing your experience with us. We are glad that you had an excellent stay, enjoyed our comfortable clean hotel and the amenities in it. Again we appreciate your recommendation. Looking forward to hosting you again.

Dear Cathereen, Thank you for taking the time to review your recent stay with us and we are delighted to read that you loved the hotel location, the staff hospitality, the pool, sauna and the general cleanliness of the hotel. We take customer feedback very seriously and we will definitely look into your concerns about the room carpet and the bathroom. About your request for a quiet higher floor room, apologies as we did not have any available at the time. We promise to make it up to you in your next visit.Thank you again and we look forward to welcoming you back.

Jambo Lamak, Thank you for your excellent rating. We are happy to know that you enjoyed The Concord Hotel hospitality.

Jambo Mandhur, Thank you for taking the time to review us on your recent stay. It is part of our check in process to provide your Passport or ID card and fill in the registration form. However, we have taken note of your concern and shall re-look into the whole process. We truly regret any inconvinience caused. We hope to host you again in the near future.

Jambo Ian, Thank you for choosing to stay with us. We truly appreciate you taking the time to review us on your recent stay. We are happy to read that you enjoyed our hospitality. Looking forward to hosting you again in the near future.

Hello Ajay, Thank you for choosing to stay with us. We appreciate you taking the time rate us. It is our hope that you enjoyed our hospitality.

Jambo Olivier, Thank you for choosing to stay with us. We are pleased to read that you enjoyed the Concord Hotel hospitality.We look forward to hosting you again in the near future.

Thank you for choosing to stay with us. We regret to read about your experience during your stay with us. All the inconvenience caused is regrettable and will work on the areas we fell short. Hope you can grant us another opportunity to make your stay more memorable.

Dear Guest, Thank you for choosing to stay with us. We are happy to read that you enjoyed The Concord Hotel hospitality. We look forward to hosting you again soon.

Dear Guest, Thank you for taking the time to review us. We appreciate your excellent review and happy to read that you enjoyed our facilities and service. Looking forward to hosting you again.

Dear Guest, Thank you for taking the time to rate us on your recent stay. We are very concerned about the low rating and look forward to fixing where we may have fallen short, and promise you a more memorable stay in your next visit.

Jambo Christopher, It was a pleasure hosting you. Thank you for your excellent review. We are happy you enjoyed The Concord Hotel hospitality. Looking forward to hosting you again.