Cari Hotel di Nairobi County

"The front desk was so not helpful during the checkin. On top of that, she did NOT even activate our key! Also since our flight was cancelled due to airport strike, we had to book another night. We called twice within 5 hours, they did NOTHING! I even talked to their manager, he managed to do nothing to expedite it. With the stress of rebooking our flights to get out of Kenya, the hotel experience made it worse!"

"The staff were fantastic. Really really good. The best I have had in a long time. They allowed me to check in early gave me a late checkout and we’re very conscientious about making sure I got my wake up call. The breakfast was fantastic and that evening I had a cocktail in the waitress was extremely attentive. I give 100% and five stars to the staff. The hotel itself was very clean and very comfortable."

"We took so long to check in even we arrived at 8 pm the rooms weren’t ready we waited for almost one hour to check in .. there is a huge miscommunication between staff to the point that they sent the deputy manager and the security to my room to ask me to check out on the day before my checking out and he was insisting. The toilet smelled so bad as if they never maintenance the building"

"Superb stay! "

"Clean spacious modern rooms with super helpful stuff"

"Excellent"

"The staff are very friendly and helpful."

"Best amenities of any hotel in the area. Highly recommend. Wonderful"

"The staff is very professional and polite"

"Very nice rooms. Worth the price."

"Great overall And decently priced Had an airport drop for a cost"

"The staff was AMAZING!! The deco was stylish and unique."

"I had a great time here...top notch service from the front desk to the wait staff at the restaurant..in addition the beds were very comfortable.. the hotel decor and art was Afro themed which I really appreciated."

"I really wanted to love Villa Rosa, but unfortunately, it was a huge letdown. The facilities and rooms feel dated, and my spa experience was the worst I’ve ever had. The spa locker room was extremely overcrowded with nowhere to change, use the restroom, or even get a locker. My purse had to be kept at the front desk. Our massage started 40 minutes late and felt very disjointed, with much of the time spent setting up the room during our appointment. After I complained, it took three days to get...

"The location is very good The property is clean and with very good room facilities. The area of our room was great and the room accesories of high quality Personnel friendly and helpful"

"Staff is the best part of this hotel. Breakfast is great and is very clean."