Hotel Pantai di Mystic - New London

"We were driving from Florida to RI. Stopped and played tourist in NYC and drove until we were tired. Found this hotel, arrived late, it was easy check-in, staff was super kind and mindful of our late arrival & gave us extra bedding. Breakfast was a spread! They did a great job! The suite was very spacious. Beds were comfy, pull out not so much, but for the kiddos they didn’t mind!"

"First of all, there were not many staff members who knew what they were doing. You could ask a question and they didn’t know the answer. We asked for sugar for our coffee and they brought cream. We asked for more regular coffee and we got decaf. We called for room service and breakfast was overcooked and had no flavor. We had a few glasses to be taken and they left them for days. It wasn’t as clean as I wanted especially for a Hilton. The room temperature was too hot. We turned it down and it...

"The room was fine and so was the pool area. It was great that they provided unlimited cold water bottles at the pool, however the towels were the size of kitchen towels. The pillows were very comfortable. Overall a pretty good stay."

"Smelled like smoke"

"no fee breakfast or even free coffee station is a bummer."

"Charged $50 for incidentals we did not use. Power went out (not hotels fault,thunder storm knocked out power) and staff was not around when we wanted to check out at 4:20am."

"Charming property in a great location, close to dining, sightseeing, entertainment. Room was clean and comfortable, ample parking, super friendly staff. Has an indoor pool, but I didn’t have a chance to use it. Offered coffee and light breakfast delivered to the room. Would definitely stay here again, next time I am in the area!"

"Clean room."