Travelers find a prime spot on The Mall Road where they can relax in the lobby with TV entertainment or utilize elegant event spaces in the banquet hall
WelcomHeritage Kasmanda Palace on The Mall Road offers a refined retreat with practical amenities. Guests enjoy dry cleaning, conference facilities, luggage storage, and valet parking for hassle-free arrivals while exploring the area.
Located in The Mall Road, a neighbourhood in Mussoorie, WelcomHeritage Kasmanda Palace is in the mountains and near a boardwalk. George Everest's House and Clock Tower are local landmarks, and the area's natural beauty can be seen at Gun Hill and Municipal Garden. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Dehradun travel guide
Mall Rd. Padmini Nivas, Near Gandhi Chowk, Library The Mall Rd, Mussoorie, Uttarakhand, 248179
What's nearby
Gun Hill
5 min walk - 0.5 km
Mussoorie Lake
2 min drive - 2.2 km
Kempty Falls
12 min drive - 6.1 km
Mussoorie Christ Church
3 min walk - 0.3 km
Municipal Garden
4 min drive - 2.6 km
Getting around
Dehradun Station
81 min drive
Dehradun (DED-Jolly Grant)
117 min drive
Restaurants
Tavern Restaurant and Bar
2 min drive
Tibetan Market
6 min walk
Lovely Omelette Center
20 min walk
Char Dukaan
6 min drive
Chick Chocolate
18 min walk
About this property
WelcomHeritage Kasmanda Palace
Luxury upscale hotel located in The Mall Road
Take advantage of dry cleaning/laundry services, conference space and a restaurant at WelcomHeritage Kasmanda Palace.
Other perks include:
Free self-parking and valet parking
Tour/ticket information, a TV in reception and multilingual staff
A banquet hall, a front desk safe and a 24-hour front desk
Room features
All guest rooms at WelcomHeritage Kasmanda Palace boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as desk chairs and safes.
Other amenities include:
Egyptian cotton sheets and pillowtop mattresses
Bathrooms with rainfall showers and designer toiletries
32-inch LCD TVs with satellite channels
Wardrobes/cupboards, heating and daily housekeeping
Awards and affiliations
The property is a member of Heritage Hotels of India.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Pillowtop mattress
Bathroom
Bidet
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Restaurant dining guides
More
Desk
Desk chair
Electrical adapters
Free daily newspapers
Heating
Iron/ironing board on request
Laptop workspace
Living room
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Please note: The Mall Road is closed to all vehicles from 4 PM to 11:30 PM daily. Taxis are not allowed on Mall Road, and pick up by hotel car is available only from 8 AM to 11 PM from Hotel Padmini Niwas gate on the Mall Road. Guests should arrive before 4 PM to ensure access to the property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 2000.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Rollaway bed fee: INR 2000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Property is also known as
Kasmanda
Kasmanda Palace
WelcomHeritage Kasmanda Palace
WelcomHeritage Kasmanda Palace Hotel Mussoorie
WelcomHeritage Kasmanda Palace Mussoorie
WelcomHeritage Kasmanda Palace Hotel Dehradun
WelcomHeritage Kasmanda Palace Hotel
WelcomHeritage Kasmanda Palace Dehradun
WelcomHeritage Kasmanda hradu
WelcomHeritage Kasmanda Palace Hotel
WelcomHeritage Kasmanda Palace Mussoorie
WelcomHeritage Kasmanda Palace Hotel Mussoorie
Frequently asked questions
Is WelcomHeritage Kasmanda Palace pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at WelcomHeritage Kasmanda Palace?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at WelcomHeritage Kasmanda Palace on 24 Mar 2026 start from RM320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at WelcomHeritage Kasmanda Palace?
Self-parking and valet parking are free at this property.
What time is check-in at WelcomHeritage Kasmanda Palace?
Check-in start time: 2 PM; check-in end time: 5:30 PM. Late check-in is available during limited hours.
What time is check-out at WelcomHeritage Kasmanda Palace?
Checkout is at noon.
Where is WelcomHeritage Kasmanda Palace located?
Located in The Mall Road, this luxury hotel is within 1 mile (2 km) of Mussoorie Christ Church and Gun Hill. Municipal Garden and Dalai Lama Hills are also within 3 miles (5 km).
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Reviews
WelcomHeritage Kasmanda Palace Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The views from this hotel are just magnificent and the serene atmosphere adds to the beautiful landscape. The service from staff is outstanding. Just the room needs to have the normal features like a full size mirror, slippers, bathrobe, fridge, bathroom stuff like comb, toothbrush, iron etc
Good heritage property. the manager and Reception staff have been nice,accommodating. Fantastic service. the room service +Restaurant person did exceptional hospitality, make you feel at home. the hotel location is good , but you have to call their car everytime you want to go to mall road and back to hotel. Disappointig about the hotel is: when checking in , you have to carry your luggage from Library chowk to almost 500 meters near the lenkart shop (near padmini niwas) wherein hotel car will pick u up. For check-out and luggage drop, manager help was aprpeciated, he arranged to drop us in hotel car upto the Library chowk.
Beautiful historic house and gardens close to shops and dining in town. The only downside is the steep hill to the hotel, but they will drive you up and down on request of call a taxi.
Beautiful property,good food and beautiful views.....but can atleast offer a cake in room for celebration... It was our anniversary and all hotels do this atleast
The property is great and well maintained. The staff is also professional and cooperative.
The view from the property is amazing and the location is great too. Its on mall road but around 100-200Ft. above, which leads to no noise.
The food can be improved. The menu is limited and few items from that menu were also not available which we ordered. Hopefully they improve on it.
Overall a good place for pleasant stay.
An excellent hotel in a great location. The hotel interiors, the gardens and the campus are tastefully done and well maintained. Rooms are big, spacious and with all the amenities and furniture one could ask for. Extraordinary hospitality and friendly staff, especially the kitchen staff and the servers. Food was tasty and quantity sufficient with enough variety. The complimentary pickup-drop facility provided by the hotel is an added benefit.
Our only issue was with the bathroom which was very cold and needs a heater of some sort for more comfort during winters.
The property is amazingly well maintained and the staff is very courteous. The garden villa we stayed in was clean, spacious. They provide a shuttle service to/from the mall road till 10:30 PM.
The only improvement would be in terms of food. The breakfast buffet and dinner we had were both average.
Otherwise an awesome hotel and highly recommended.
Property was good but not maintained properly. Buffet breakfast was not there, while it was mentioned in our booking. Instead they gave us a small menu to choose from. Tandoor was not available for chapati/naan in lunch. Rooms have shabby interiors and decoratives. Antique is different and shabby is different, you can not say a shabby item antique. Service was pathetic. They do not serve anything between 10:30 pm to 8:00 am. Not even tea or coffee. Very disappointing experience at the price they are charging. Not worth going there. They almost cheated us.
One of the nicest Hotels I have ever stayed with! Very nice garden and lovely rooms. We even got an upgrade as we were staying with the whole family. It is very relaxing at Kasmanda Palace with an amazing view over the valley. The staff has been more than helpful. Also the food was amazing home food at its best!
The property is very good looking and it's heritage is well maintained.
It's bathrooms and floors in rooms need some attention, with respect to the fitments.
Verified traveller
Stayed 3 nights in Mar 2019
6/10 Okay
Verified traveller
23 Mar 2019
Liked: Cleanliness, staff & service
The rooms were a bit dingy and quite loud, but the service and food were both excellent. Even with a somewhat run-down room, still an interesting experiment to stay in a heritage hotel. The gardens and views are also wonderful.
The hotel was a little off the main road, and transport was arranged by the hotel all the time. The room was not great, with a view of the parking !!! The food was great though, and the restaurant fellow Pankaj extremely helpful.
Wonderful hotel and room with a true ambient feeling of a bygone age. More than satisfied with the comfort, service and food on offer.
Was just a little intrigued by the group of guests whose presence on my final day blocked the hotel & prevented me eating and staying at the hotel. An astonishing
riff-raff that would hardly constitute the type of guest this elevated grade of hotel would normally expect to host.
But otherwise - superb !
Naast onze kamer een kind dat een uur lang drenst...huilt..en de volgende avond tgnovr onze kamer om 23.00 uur een kind dat onophoudelijk jengelt. Gestamp door de gangen, schreeuwende kids laat op de avond. We hebben in beide gevallen op de deur geklopt en gezegd dat het nu genoeg was. Van opvoeden hebben indiers nog nooit gehoord.... Het hotel was verder heerlijk.