"Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling."
"Do not stay here.
Issues experienced during our stay
• Breakfast was not included, despite us believing we had paid for accommodation with breakfast included. This was disappointing and unclear at booking and check in.
• Water frequently did not run at all in the rooms.
• When water was available, there was little to no water pressure, making showering and basic hygiene difficult.
• Toilets often would not flush.
• When toilets did flush, they regularly blocked, creating unhygienic and distressing conditions.
• Room key cards consistently failed to work throughout the entire stay, repeatedly locking us out of our rooms.
• Staff would reset one key card, only for the other cards assigned to the same room to stop working, meaning the issue was never properly resolved.
• There was a strong and persistent smell of sewage in and around the rooms.
• Bedside lamps in each room would not turn off at all, impacting sleep and comfort.
• At checkout, the hotel attempted to charge us for minibar items that were never used, totalling approximately 1500 baht across four rooms.
• Management verbally agreed to refund one night for all four rooms and instructed us to process this through Hotels.com, however the hotel has since ignored all refund requests and follow ups from Hotels.com.
• After checkout, communication and accountability completely stopped, continuing the poor service well beyond our stay."
"The pools, beach area, gardens and lobby are beautiful. You can swim your way around the resort. We stayed in a resort suites which was new and very spacious, and great for a family. The only flaw was our suite not being read until an hour after the check-in time and the in-room dining was very slow."
"We had a pleasant stay, it is walkable to a lovely beach.
The bathrooms could do with a little updating but the shower was nice.
Staff we're friendly.
Biggest disadvantage was the fact you had to spend 300 thai bhat one way to get into khao lak its definitely not walkable. On the plus side it was lovely quiet resort with nice food."
What's the area like around Mu Ko Similan National Park?
If you're planning to come to the area to visit Mu Ko Similan National Park, take some time to see the rest of the sights while you're in town. This family-friendly area is known for its beautiful beaches and diving.
What's the best place to stay close to Mu Ko Similan National Park?
If I need to cancel the hotel reservation for my stay near Mu Ko Similan National Park, will I receive a refund?
Yes, the majority of hotel room reservations are fully refundable provided that you cancel before the accommodation's cancellation deadline, which is usually within 24-48 hours of your arrival date. If you booked a non-refundable reservation, it may still be possible to cancel it and be given a refund within 24 hours of your booking. Enter dates in and click on "Search", then use the "fully refundable" filter to review top deals close to Mu Ko Similan National Park.