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Reviews of Aoraki Mount Cook Alpine Lodge

4 out of 5
Aoraki Mount Cook Alpine Lodge
101 Bowen Drive, Mount Cook

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 367 reviews" "
Rating 8 - Good. 124 out of 367 reviews" "
Rating 6 - Okay. 38 out of 367 reviews" "
Rating 4 - Poor. 7 out of 367 reviews" "
Rating 2 - Terrible. 1 out of 367 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location . Had a full kitchen upstairs & kitchenette in our room . Short drive to Tasman glacier walk & hooker valley track . Nice if u want to engage with others or peaceful back in your own room . Mt cook area was stunning
Stayed 2 nights in Mar 2024

8/10 Good

Deborah, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not a lot of choice in Mount Cook Village but the Alpine Lodge is clean and well equipped and so well placed . The walls are a bit thin but everyone without exception respected this fact so it wasn’t a problem . The staff are helpful and parking is relatively easy either at the front in the evening or at the back during the day . The views of Mount Cook from the communal area and the upper bedrooms at the front are perfect . Nice to sit with you coffee looking at the mountains . Everything else you can put up - not luxury accommodation but great even so .
Stayed 2 nights in Mar 2024

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Was an overall comfortable room. General kitchen & dining area had awesome views. At night there seemed to be loud machinery noise-I forgot to ask what it was. I was able to sleep because I got used to the sound.
Stayed 2 nights in Feb 2024

6/10 Okay

Craig

Liked: Cleanliness
Disliked: Room comfort
Stunning location, mediocre hotel
You're paying for the location not the property itself and the location is 10/10 - a 7 minute drive to the start of the hikes, Mt Cook view from just outside the front door! Stunning! The property is what it is, you can't expect much in a remote location but I was still disappointed. Rooms are tiny, no AC (it could get warm on a sunny summer day), no air circulation at all. Only hotel I've had in NZ without a mini fridge in room. There is a full shared kitchen and lobby got guests with several fridges but other guests moved my stuff in the fridge and it was definitely not optimal especially in a post covid world. It would be very worth it IMO for the property to spring for a mini fridge and microwave for each room. Rooms are accessed from inside with a tight hallway and stairwell. Still in the end worth it for 2 nights for the location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rajesh, Holmdel

Travelled with partner
Liked: Staff & service, property conditions & facilities
The location is perfect. The common lounge is super. The view is also excellent. The rooms are bit dated. But it’s ok for short stays. Considering the price and location it’s excellent value
Stayed 2 nights in Nov 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Loved the communal kitchen facilities and lounge. Balcony off lounge had fantastic views of Mount Cook.
Stayed 2 nights in Oct 2023

6/10 Okay

Marty

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Mt Cook is a destination that has to be visited. However it is expensive with limited options to dine. Nowhere to relax and have a drink before cooking your own dinner. While the alpine lodge was ok I would never return for a second visit. Very happy I only booked one night
Stayed 1 night in Oct 2023

8/10 Good

Imelda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to locate and the staff organised the key for our late check-in. The room is very cosy and warm. The kitchen in the common room has got everything and it is quite clean.
Stayed 1 night in Jul 2023

6/10 Okay

Rodney

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room is very small. Shower pressure was a bit sad. Really convenient place to explore Mt Cook but other than that pretty basic. No fridge in the room either although we found leaving things in the car cool enough at -5
Stayed 2 nights in Jul 2023
Response from Mary on 9 Jul 2023
Thanks for your review Rodney. Just a reminder, this is a Lodge. We have communal spaces for guests to enjoy. There are guest fridges in the kitchen for all to use. We hope you enjoyed the National Park.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a hiking trip!
This was a great place to stay the night between hikes in Aoraki / Mount Cook National Park! It's a great location, right next to the visitor center, and just a few minutes from the Hermitage, which serves up the best buffet dinner I've ever had (it's pricey, but as the only dining option in town while I visited, very much worth it)! I would definitely stay in this lodge if I visit again.
Stayed 1 night in Jun 2023

8/10 Good

Yong Hwee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a studio with mountain view. It was lovely. The wifi was excellent. The room was spacious though relaxing. Unfortunately our unit was at ground floor and facing the car park. So it can be noisy at time. our stay was also marred by the next door neighbour who smoked at our patio.
Response from Mary on 7 Aug 2023
I am so sorry someone smoked on your patio. That should not have happened.

8/10 Good

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is definitely a nice place to stay, its kitchen it clean and they provide complementary milk, which we found to be a nice gesture. Definitely recommend it.
Stayed 1 night in May 2023

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service
Hotel was well situated. The kitchen/lounge area was a nice space and you could make coffee or tea. Basic but fine.
Stayed 2 nights in May 2023

10/10 Excellent

Caroline

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

JULIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It had a wonderfully well equipped kitchen and lovely lounge room with views of the mountains.
Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Had amazing experience the lady on the front desk was so helpful and had great knowledge of all the local area and restaurants
Stayed 1 night in Feb 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
Great stay, great facilities - if you want to cook for yourself there is a great kitchen or if you want a restaurant then book in at the Heritage (about 100 meters away). Staff were very friendly and helpful. View from the bed was Mount Cook - awesome :)
Stayed 2 nights in Dec 2022

10/10 Excellent

Ellen

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Ping

Stayed 1 night in Nov 2022

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

FU HUA

Stayed 2 nights in Oct 2022

6/10 Okay

Koh Yee Loo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean and super simple hotel. Bare minimum amenities so don’t expect much even for toiletries provided. Kettle was too big to even fill up water from toilet tap properly and coil inside kettle was old and rusty. Personally I dislike co sharing of kitchen as there happened to be a large group of guests who were cooking in kitchen during dinner time. They were ok to share all the utensils though even tho they took up most part of the cooking area and they left their used utensils at sink while they have dinner. So we couldn’t use the sink. Good thing is they were not noisy so m thankful for that. Kitchen ventilation is not gd due to some other guests frying salmon and stink up the whole kitchen. I was initially assigned a room next to the kitchen and i asked for a change to another room so avoid the noise and smell. Noise could still be heard fm rooms next door early in the morning so sound proofing of rooms was not fantastic at all. Will opt to stay again only cos of the beautiful scenery it has but won’t enjoy the hotel stay itself.
Stayed 1 night in Oct 2022

8/10 Good

Richard

Stayed 3 nights in Sep 2022

10/10 Excellent

Cynthia

Stayed 2 nights in Sep 2022

10/10 Excellent

Cathy, Kahului

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The place was clean and very cozy. Staff was friendly and accommodating. The shared kitchen was awesome.
Stayed 1 night in Sep 2022

10/10 Excellent

Gaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A well maintained property with amazing views and very friendly and helpful staff.
Stayed 3 nights in Aug 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation in an amazing location.
Stayed 1 night in Jun 2022

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Our room had a mountain view, but no fridge and no heated towel rail. The hot water wasn't working the morning we left so a cold shower was our only option. We didn't get housekeeping at any stage, even though we were there for 2 nights. The bed was very soft, so be aware. The lounge was spacious, and there is a washing maching and dryer available on-site. Right next door to the Visitor Centre (which is excellent btw), and close to the Hermitage, which has all the facilities you need/want
Stayed 2 nights in Jun 2022

8/10 Good

Dan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was clean and tidy.
Stayed 1 night in May 2022

10/10 Excellent

Ying

Stayed 1 night in Apr 2022

8/10 Good

stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in mount cook np, amazing view from common area. We loved the common room, spacious, comfortable, had everything we needed. Room small, coffee and tea very basic.
Stayed 2 nights in Apr 2022

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, easy check-in, fantastic views, kitchen area has everything that you need to cook up great meals, but make sure you bring your ingredients, there are limited shopping options.
Stayed 1 night in Apr 2022

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view from the dining room balcony. The kitchen was extremely clean and well equipped. Bedrooms are basic but clean and comfortable.
Stayed 1 night in Apr 2022

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff with good facilities for cooking as di ing out options limited Clean warm room with a view.
Stayed 1 night in Mar 2022

8/10 Good

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Good size room and plenty of space in the common room
Stayed 1 night in Feb 2022

10/10 Excellent

Chris, RR2 Clarksburg

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good view from the room and great location. Guest room has great size and is easy to use. Bunk bed's mattress are old and a bit noisy. The drain in the bathroom smells very very stinky, need to keep the fan on always.
Stayed 2 nights in Dec 2021

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular. Nearby bush a lovely opportunity to enjoy birdlife. Grateful for the little shop to supplement food.
Stayed 2 nights in Nov 2021

8/10 Good

Grant

Stayed 1 night in Dec 2021

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful views and helpful staff
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Welcoming staff, we booked a premium $188 room upstairs with a king size bed. The room was small, furnishings were tired and basic. Left feeling a bit underwhelmed.
Stayed 1 night in Jul 2021

8/10 Good

louise

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small but beautiful hotel, simple but very clean and neat, common spaces are lovely, rooms are properly heated, location is amazing and staff is very friendly, Next time I'll stay there again definitely. Very cool!
Stayed 1 night in Jun 2021

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view!
Lovely stay in a warm and cosy room with great facilities and great views!
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderfully upmarket trampers hut. Perfect affordable room with ensuite. Excellent cooking facilities, knowledgeable friendly host and amazing location
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location. The communal kitchen and lounge were great value.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, would highly recommended. Close to all amenities.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meet by a very informative lady, had all our questions answered. Rooms clean and tidy and the common room was great. Views to die for. Will come back.
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Property locatwas amazing. From our room window we can see amazing view of Mt Cook. Motel has basic amenities thought on bit expensive side. But I can understand due to its remote location and Covid 19 effects owner must be cutting down on expenses where ever possibly. All in all it was ok stay. Neither good nor bad. Happy with my stay.
Stayed 1 night in Jan 2021