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Reviews of Hôtel Le Tremplin

3 out of 5
Hôtel Le Tremplin
166 Taille de Mas du Pleney, Morzine

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 78 reviews" "
Rating 8 - Good. 23 out of 78 reviews" "
Rating 6 - Okay. 5 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Vina

Disliked: Cleanliness, property conditions & facilities
Our attic room has low ceiling in bathroom. We had to bend down to take a shower.
Stayed 7 nights in Feb 2024
Response from Le Tremplin on 10 Mar 2024
Dear Vina, Thank you for taking the time to leave us a review.We are sorry to read that the attic room you booked didn't live up to your expectations.For your information, the hotel will be refurbnish at the end of this winter !We hope you son was happy with the present we offer him !Wishing you a lovely day,

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unbeatable location for Morzine. The rooms were very dated although clean and the triple room had great hanging and storage space. The shower/bath did not drain properly but facilities overall were good. The staff were excellent and very helpful and we got a reasonable price considering it was half term. I would stay again and would recommend the hotel!
Stayed 5 nights in Feb 2024
Response from Le Tremplin on 15 Feb 2024
Thank you for sharing your experience!We truly value your feedback and hope to welcome you back again in the future. Your recommendation means a lot to us!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great atmosphere, friendly staff
Its a popular Apres bar so very busy around 4 to 8, live DJs. But it does quieten down after then! The staff were all amazing, very friendly and helpful.
Stayed 3 nights in Jan 2024
Response from Le Tremplin on 29 Jan 2024
Thank you for taking the time to leave us a review and for your kind words.It was a real pleasure to welcome you !Wishing you a lovely day,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location of the hotel could not have been better. Accross the street from the gondola and easy access to the ski hire shops. You can ski back into the hotel and apres ski lasts until 8pm which was perfect for us. The area has plenty to choose from for evening meals and all within a short walk. Hotel staff were friendly and professional. Rooms were warm, clean and comfortable. Definatley reconmend.
Stayed 4 nights in Jan 2024
Response from Le Tremplin on 29 Jan 2024
We're delighted to hear that you enjoyed tyour stay, Thank you for the kind words about our staff, it means a lot for us. We hope to welcome you back soon

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short ski trip
The hotel is in a great location and the staff were fantastic,
Stayed 5 nights in Dec 2023
Response from Le tremplin on 29 Jan 2024
We are happy you enjoyed our hotel's location and the service provided by our staff.Thank you for your positive feedback!Looking forward to welcoming you after the renovation !

8/10 Good

Diana

Stayed 10 nights in Dec 2023
Response from Le tremplin on 29 Feb 2024
Dear Diana, Thank you for taking the time to leave a review, it mean a lot to us !Wishing you a lovely day,

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the heart of Morzine's apres-ski with a great, covered outside area right on the slopes and booming disco music (think Gloria Gaynor!). They also have a good lunch menu. The hotel itself is quite basic, functional rooms, reasonable breakfast, very good service and a nice lounge for relaxing, playing board games. Very good ski room with heated boot storage. We loved our stay!
Response from Le Tremplin on 8 Jan 2023
Dear Martin,Thank for taking the time to leave us a comment !We are glad to hear that you will keep good memories of your stay at Le Tremplin.We are looking forward to welcoming you again,Le Tremplin

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the hotel. The breakfast was really good, the service was excellent and the hotel is very convenient for the slopes and the bars and restaurants of Morzine. We had to cut our break short due to an injury but I think we’ll be back.
Stayed 7 nights in Feb 2022

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a ski weekend. Incredibly helpful staff. Great location. Would definitely go back
Stayed 2 nights in Jan 2022

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly
Just stayed at Le Tremplin for the second time. Awesome location, great atmosphere and faultless staff. I'm looking forward to me next stay here
Stayed 2 nights in Sep 2021
Response from Sophie on 10 Sept 2021
So many thanks for your kind message. It has been a pleasure to welcome you.. Take care!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff and service are great, to start a day with a smile.
Stayed 10 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from Sophie on 29 Jul 2021
Nous sommes ravis que vous ayez passé un agréable séjour:)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many things about Le Tremplin that were awesome! The location, the vibe and the property were all great, but when it comes down to it in life, it is always about the people. The people at Le Tremplin made all the difference. From Patricia and Samantha and the rest of the house and restaurant staff, to owners Gilles and Sophie. We had an incredible time because they care so much about making their place a place to enjoy.
Stayed 6 nights in Jun 2021

8/10 Good

mick, newcastle

Travelled with partner
Liked: Cleanliness, staff & service
Excellent for the chair lift, and a party hotel fro 16.00 until 20.00, staff are fantastic and can't do enough for you, breakfast a bit light, rooms could do with updating. But a great hotel for fun.
Stayed 7 nights in Feb 2020
Response from Sophie and the Tremplin’s team on 20 Feb 2020
Dear Guest, Thank you for your review of our hotel. Our staff constantly try to improve the services we provide, which is why we are pleased that you enjoyed your experience here at Le Tremplin and we look forward to welcoming you back again in the future. Kind regards, Sophie and the Tremplin’s team

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were very friendly, kind and helpful.However the rooms were small and dated , the bathroom and toilet were tiny.The breakfast was adequate but not exiting!The building itself is ready for a serious refurbishment , wooden cladding inside and out but all the fire doors wedged open!The position for access to the main Pleney Gondola and slopes couldn’t be better but with that you get 4 hours of happy hour accompanied by brain numbing noise (thumping ‘music’ at full volume )which the doors to your balcony failed to soften. We won’t be going again.The staff were the best thing about the hotel.
Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Poor quality noisy unfriendly hotel
Very poor quality hotel, tiny rooms, unhelpful staff, poor quality breakfast, no heating in bedroom and full of noise from partying happening everyday 5-8pm. Would not recommend.
Stayed 4 nights in Jan 2020
Response from Patricia on 7 Feb 2020
We are sorry that you keep a bad remembering of your stay. We would like to precise that once the booking is made, we send a confirmation email with all information about the hotel mentioning the apres-ski from 4.00 to 8.00pm. Best regards

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Le Tremplin - le meilleur de Morzine!
The stay at Hotel Le Tremplin was amazing, great friendly multi lingual staff, perfect location at the Pleney chairlift, central to the town and the all important La Petit Train stopped right outside which takes you direct to the gondola for accessing Avoriaz. In the 10 years we have been staying in Morzine this has been the most ideal location so far and not forgetting the excellent Apres Ski disco or sauna, we tried both!! An excellent 10 out of 10. Thanks 👍👍
Stayed 3 nights in Jan 2020
Response from Sophie Pollien and the Tremplin's Team on 30 Jan 2020
Dear Matt, Thank you for taking the time to post this wonderful review. Our staff constantly try to improve the services we provide, which is why we are pleased that you enjoyed your experience here at Le Tremplin and we very much look forward to welcoming you back again in the future. Kind regards,

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020
Response from Sophie on 31 Jan 2020
Thank you ! We are hoping to see you again soon. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little dated however it is a 3 star hotel next to the slopes and it was a place to sleep after a hard day skiing. The bar outside is great, breakfast was basic but again enough to fill up for the morning. Staff were excellent, friendly and happy to help. I would defiantly stay there again for the same trip.
Stayed 4 nights in Jan 2020
Response from Sophie Pollien and the Tremplin's Team on 30 Jan 2020
Dear G3mma1aura, Thank you for taking the time to post this review. Our staff constantly try to improve the services we provide, which is why we are pleased that you enjoyed your experience here at Le Tremplin and we very much look forward to welcoming you back again in the future. Kind regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the Plenty lift. All the staff are super friendly and so helpful. the room was fine for what we needed and was cleaned and tidied every day. We will defiantly stay here again
Stayed 4 nights in Dec 2019
Response from Hélène on 4 Jan 2020
We thank you for this kind review. We are glad that you enjoyed your stay with us. We definitely hope to see you again. Best regards

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect basic hotel all you need for skiing
I booked a small single room and that’s exactly what it was. The staff were very friendly and helpful and could not do enough for you. Would definitely return as I was made to feel very welcome Thank you.
Stayed 4 nights in Dec 2019
Response from Patricia on 25 Dec 2019
So many thanks for this kind message. We are so happy that you have enjoyed your stay with us and it will be a great pleasure to receive you another time. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made to feel extremely welcome, the staff could not do enough for us. We arrived late in the evening and were greeted and our bikes stored securely. The hotel is right next to the lifts to Le Pleney and is a fantastic position with great views of Morzine
Stayed 3 nights in Aug 2019
Response from Sophie on 31 Jan 2020
Thank you for taking the time to post this kind review. We are pleased that you enjoyed your stay with us. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Tidy, Staff were excellent and helpful, couldn't have done more for us.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at le tremplin!
Another great stay at le tremplin. Staff always extremely polite and helpful. Great location, great apres. We will return.
Stayed 4 nights in Mar 2019
Response from Patricia on 23 Apr 2019
Many thanks for this kind email. We really appreciate your comments ... We will welcome you another time with a great pleasure.

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Mar 2019

6/10 Okay

Sue

Excellent location,rooms need updating especially the bathrooms which are very old fashioned. Narrow corridors and old lift. Good for Apres. Breakfast ok.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
We found the hotel basic and clean. Decent rooms and good breakfast. Guess the central location is the hotlels biggest selling point.
Stayed 7 nights in Mar 2019

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Amazing location, very good friendly service although bar area gets very busy during peak times. Rooms tiny, beds even smaller but comfortable enough! Will be booking again for next year! Thank you
Stayed 4 nights in Mar 2019

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, looking to hook next year!
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and helpful for all minor queries, excellent location
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has to have the best location in Morzine if you want to be close to the slopes, the town and the apres ski action! The staff are delightful and so helpful. Rooms are perhaps a little dated for some, but they are extremely clean and the overall atmosphere of this hotel made for a fun week.
Stayed 6 nights in Feb 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming
We stayed as a family doing a road trip around the area and only stayed one night. The lady at reception was very friendly and funny. The man behind the bar, sorry I din't get his name, was agin very friendly. They made you feel very at home. My only small comment would be that there were not glasses in the room for a drink of water overnight. But this is a very small thing when my overall feeling was this was a great place to stay.
Stayed 1 night in Sep 2018
Response from Patricia on 13 Sept 2018
Thank you for this kind message. We have well noted your comment and found that it is a good idea. Then we have decided to put some glasses in each room for the winter season. We wish you a lovely day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for biking.
Amazing place for mountain experiences. I mountain bikes and the hotels back garden is pretty much the lift up. Then at the end of the day you can relax in a lounger and have a beer. Great hotel.
Stayed 5 nights in Aug 2018
Response from Patricia on 30 Aug 2018
Thank you for this appreciation. We do our best in order to satisfy our guests. Best regards

10/10 Excellent

Denise, durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in great location
Good hotel in great location with very friendly staff
Stayed 6 nights in Jul 2018
Response from Patricia on 9 Aug 2018
Thank you for your kind message. We do our best to satisfy our customers.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, in central and convenient location
The hotel was lovely, great service, staff and location. The staff at this hotel were so helpful
Stayed 5 nights in Jul 2018
Response from Patricia on 2 Aug 2018
Thank you for this kind appreciation. We do our best for satisfying our guests...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain Bike Weekend
Ideally located for chair lifts, ample storage for bikes. Fantastic outside bar area. An excellent weekend stay!
Stayed 3 nights in Jun 2018
Response from Patricia on 15 Jul 2018
Thank you for your kind message...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel for convenience
Room for 3 adults very small and shower didn’t work - cold or scolding hot. Toilet so small that sough other facilities downstairs. Very convenient however and staff very friendly and helpful.
Stayed 5 nights in Mar 2018
Response from Sophie on 24 Mar 2018
Dear client, Thank you for your review and your compliments about our staff. We do our best for you have a great time with us ! Just for you know, all our room rooms are different with a traditional "morzinoise" decoration. We propose among other small, regular and large double/twin rooms with the view on the slopes or not, so you can choose the room who fit with your budget! If there’re is a problem in the room, tell us immediately so we can fix the issue. I really hope to see you again soon, Regards, Sophie & the Templin’s team

10/10 Excellent

Gary , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel
The whole team were amazing, in particular Patricia on reception. Rokm was small, but comfortable. The location of the hotel is amazing & apres ski at the hotel is fabulous. Will definetly re-visit...
Stayed 3 nights in Mar 2018
Response from Sophie on 21 Mar 2018
Dear Gary, Thank you for your kind review and your compliments about our reception ‘staff. We do our best for you have a great time with us ! Le Tremplin is an institution since 1936 ! You can enjoy a drink during our musical “apres-ski” our have a meal on our sunny terrace. After a lovely day and the slopes, there is nothing like some friendly and musical time spent together! I wish you a lovely end of day and I hope to see you another time very soon. Take care, Sophie

8/10 Good

Wendy, Calgary, AB

Liked: Staff & service
Disliked: Room comfort
Excellent location!
This hotel is located at the base of the Morzine ski resort, with the gondola and equipment rental shops situated literally steps away from the door! The atmosphere of the hotel is pure mountain fun! We absolutely loved the apre ski time at the outside bar area. We easily walked through the village of Morzine for shopping, restaurants and sight seeing. The down side to this hotel is the age of the building and the small rooms. My husband and I had a double bed with a water closet that was so small you could not shut the door while using the toilet. The sink and shower side was equally tiny. Updates are needed! However, we did not spend any time in the room other to sleep and get ready for our day out.
Stayed 4 nights in Feb 2018
Response from Sophie on 24 Mar 2018
Dear Wendy, Thank you for taking the time to post this review. Our hotel is located near all the facilities you need to you enjoy your holidays in the best way possible. At the bottom of the slopes on our sunny terrace, we organise from 4pm to 8pm musical “après-ski” in a heated atmosphere during the winter but also in the summer, to the sound of live bands and DJ’s! The Tremplin was built in 1936, so it’s an old building but we redo it one step at the time. I hope to see you again in the future, Best regards, Sophie & the Tremplin's team

10/10 Excellent

shaun, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the slopes!
Very nice staff. Breakfast very nice. Location is perfect. Great service; very welcoming.
Stayed 3 nights in Feb 2018
Response from Sophie on 21 Mar 2018
Dear Shaun, Thank you for your review. We are delighted to know that you spent a great stay with us. Our staff constantly try to improve the services we provide, which is why we are pleased that you enjoyed your experience here at Le Tremplin and we very much look forward to welcoming you back again in the future. Best regards, Sophie

8/10 Good

Richard

Liked: Cleanliness, staff & service
Hotel location perfect, service exceptional, triple room we had was dated and very small. Had to live out of suitcase for our trip.
Stayed 4 nights in Feb 2018
Response from Sophie on 24 Mar 2018
Dear Richard, Thank you for your review. Indeed, our hotel restaurant is situated at the bottom of the Pleney ’slopes between two lifts. You can enjoy our sunny terrace to have a drink or a handmade meal prepared with fresh and quality products by our chef labelled “maître restaurateur” since 2017. We are glad that our staff was so good to you. We wish you a lovely summer, Kind regards, Sophie & all the team

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
Response from Sophie on 24 Mar 2018
Thank you Simeon for your nice rating. It's a pleasure to know that you have enjoyed your stay with us. We look forward to seeing you again soon. Have a great summer Sophie & Le Tremplin's Team

10/10 Excellent

nigel, northern ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location at bottom of slopes beside gondola
Lovely stay in quaint hotel at foot of slopes yet close to centre of Morzine. Staff could not be any friendlier.
Stayed 6 nights in Dec 2017
Response from Barbara on 2 Jan 2018
Dear Nigel, Thank you for your lovely review. It was a pleasure to welcome you. We hope you had a great New Year's Eve and wish you all the best for 2018! See you soon Best regards from all the Tremplin's team

10/10 Excellent

Marrk, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value hotel in a convenient location
I am very pleased that I chose to stay at Hotel Tremplin. After being welcomed by the lovely Barbara on reception I was then looked after and made to feel welcome by all the staff during the entirety of my stay. Being adjacent to the bottom of the Plenney lift, and close to many great restaurants and shops (I recommend L'etale restaurant for food and the bike shop next door for advise and help with your bike if required). Tremplin has a secure bike storage area and the jet wash for the bikes is very convenient (you will need it ;) The Hotel has been described as a bit dated. I agree to some extent but isnt that also part of the charm? And the rooms may be a little on the small side but I feel they are great value. Large enough to remain comfy and cleaned daily. The Apre Ski / Bike aspect is part of the Hotel experience. Yes it can be pretty loud and lively - your on holiday - go enjoy it!. But at 8:00pm all is quiet. Personally I had a great nights sleep every night i was there. Breakfast was decent. Nice selection of drinks at the bar. The Pelforth Blonde beer is a nice ole pint after a good days riding. And that was my reason for visiting Morzine; to hit the slopes on my mountain bike. Had great biking holiday, couldnt fault it and found that Hotel Tremplin met all my needs. So in a nutshell. A Great hotel in very convenient location, serviced by wonderful staff. Great for mountain bikers, and Im sure great for skiers/boarders in Winter. Will be back for sure :)
Stayed 8 nights in Aug 2017
Response from Barbara on 24 Aug 2017
Dear Mark, Thank you for such a lovely review. It was a pleasure to welcome. We are really happy that you have enjoyed so much your holidays with us. We look forward to seeing you next year with your friend! Take care of you Mark Best wishes from all the team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel reception were so helpful, nothing was too much trouble
Stayed 4 nights in Aug 2017
Dear Andrew, Thank you very much for your nice review. It was a pleasure to welcome you at Le Tremplin. We are pleased that you have enjoyed your stay with us. Looking forward to seeing you soon we wish you a lovely end of summer. Sophie & all the Tremplin team

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with excellent customer service!!
Great hotel. We had a fantastic stay which was really down to the lovely lady on reception. Nothing was too much trouble and she went out of her way to make sure we were well looked after. I stay in a lot of hotels and her customer service was the best i've experienced in a long time. I'll defenetly book this hotel again. Its a little dated inside but the food is great and its very clean so for the money and location its great value. I highly recommend it.
Stayed 2 nights in Jun 2017
Thank you very much for your nice review Dan. It was a pleasure to welcome you at Le Tremplin. All the team is doing is best for our guests to enjoy their stays. To know that you had a lovely trip in Morzine at Le Tremplin is the best reward for us. The food proposed at the restaurant is homemade with fresh products. We are delighted that it pleased you Many thanks again Dan, it gives us more energy to continue this way. We look forward to seeing you another time and wish you a great summer. Best wishes from Sophie and all the team